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Business Profile

Magazine Publishers

Best Version Media, LLC

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Reviews

This profile includes reviews for Best Version Media, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Best Version Media, LLC has 3 locations, listed below.

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    Customer Review Ratings

    4.08/5 stars

    Average of 189 Customer Reviews

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    Review Details

    • Review fromSam M

      Date: 09/08/2023

      1 star

      Sam M

      Date: 09/08/2023

      I had an absolutely dreadful experience with Best Version Media (BVM), & I feel compelled to share my story to warn others. My business encountered a series of severe issues related to its advertising campaign, and I am convinced that their practices are unethical. Facebook & Instagram Ads: BVM's advertising campaign seemed to have triggered the suspension of my Facebook and Instagram accounts, both of which are managed through Meta Business Suite. I reached out to BVM to confirm the compliance of the ad copy I provided, and they confidently assured me that it adhered to community guidelines. Ad Content Concerns: -The ad they ran promoted a "metabolism reset/weight loss" program at my clinic, which spans over 10 weeks and includes health coaching. -Despite BVM's claim to have advertising experts ensuring compliance, the repercussions of their campaign suggest otherwise. Google Ads: As a direct result of BVM's campaign, I now face the possibility of permanent restrictions on using Google Ads for my ****** ****** ****** Google My Business account. Instagram Account: - My Instagram account, boasting over 26K+ followers, has become entirely inaccessible due to these issues, causing severe harm to my business. To clarify, this issue arose sometime after July 1st, 2023, and my numerous attempts to restore my Instagram account have been in vain. - Furthermore, despite my multiple attempts, I have been unable to cancel my contract with BVM. Over the past 30 months or so, I have received no return on investment (ROI) from my payments to BVM. Instead, I am now grappling with the damage inflicted on my small business's ability to advertise through social media channels. The practices of Best Version Media are utterly unacceptable, and I strongly caution others against associating with this company. Their disregard for their clients' well-being and their lack of accountability are beyond concerning. Please be aware and steer clear of BVM at all costs*************************, AHC.

      Best Version Media, LLC

      Date: 09/12/2023

      Our team has worked with this client to find a fair resolution regarding their digital ad agreement. This is the first time our team has heard of the other issues detailed here. We manage thousands of successful *********************** for local businesses. It's unfortunate this client has decided to mischaracterize our business despite our attempts to work with them.
    • Review fromBrenda H

      Date: 08/27/2023

      5 stars

      Brenda H

      Date: 08/27/2023

      A wonderful experience with this company. Everyone I came in contact with was very professional and extremely cordial. If I could, I would do it again. I thank you for the opportunity to share with my community.

      Best Version Media, LLC

      Date: 08/29/2023

      We're so happy to hear about your positive experience! Thanks for sharing it with us!
    • Review fromHoda E

      Date: 08/21/2023

      5 stars

      Hoda E

      Date: 08/21/2023

      Our family had a great experience with this company. The feature family process went so well and everything was streamlined and communicated perfectly. Love that our neighbors will be able to get to know us better through this publication, and that we will always be a part of our neighborhood because of this experience!

      Best Version Media, LLC

      Date: 08/22/2023

      We love uniting communities with our local publications! Thanks for sharing your wonderful experience with us. We appreciate your support and hope you had fun!
    • Review fromKaren S

      Date: 08/14/2023

      5 stars

      Karen S

      Date: 08/14/2023

      My husband and I have been ****************** residents in Lake County since early 2017 and have thoroughly enjoyed receiving the "Tavares Neighbors" publication by mail. We've enjoyed the content and cover feature stories. We recall a previous edition that featured Mary Jane Easley, one of the Mission Inn Realtors that helped us with the purchase of our home. A few months ago, the feature store really caught my interest as it featured a couple that own a Lake Country wedding venue. With my long history in the wedding and event industry and a 40+ year shared story of passion for the Hospitality industry with my husband, I thought it would be fun to share our unique story. I submitted a request through the magazine and was contacted by Renee Garrison, Content Coordinator for Best Version Media. Renee was so personable, professional, and was such a delight to interview with. To Renee and the entire team at Best Version Media and the "Tavares Neighbors" publication, thank you so much for our feature in the August edition! We are truly thankful to call ****************** of Lake County, Florida home and were honored to represent the community we live, work and play in. With gratitude,***** and **** *************************** Elite Events ***********************************************

      Best Version Media, LLC

      Date: 08/16/2023

      This review made our day! Thanks for sharing your wonderful experience with us and taking time to leave a review!
    • Review fromJason C

      Date: 08/11/2023

      1 star

      Jason C

      Date: 08/11/2023

      Haven't even gone to print and having issues with correspondence with the Graphic designer. Terrible design no response. Told me if they didn't hear from me by the 9th it would go to print. I messaged on the 7th and 8th no reply. If they print that ugly design and send it out I will ****

      Best Version Media, LLC

      Date: 08/17/2023

      Our goal is to simplify the advertising experience for all of our clients. We have resolved this issue and look forward to working with this client moving forward.
    • Review fromDerrick B

      Date: 08/10/2023

      5 stars

      Derrick B

      Date: 08/10/2023

      Great experience and very professional. Olivia in **********, ** was very pleasant to work with and the photographers for the photo session were quick and efficient. Did recommend this experience to another family and would do it again.

      Best Version Media, LLC

      Date: 08/16/2023

      Thanks so much for the review! We appreciate the feedback and we're so glad you enjoyed the experience.
    • Review fromShaunda T

      Date: 08/03/2023

      5 stars

      Shaunda T

      Date: 08/03/2023

      It was a great experience! It was stress-free and fun! The photo session was super easy and the photos turned out great!

      Best Version Media, LLC

      Date: 08/04/2023

      We're so happy to hear about your great experience! Thanks for taking time to share your review!
    • Review fromAndrew M

      Date: 08/02/2023

      1 star

      Andrew M

      Date: 08/02/2023

      Read their reviews carefully. You'll notice that almost every positive review left for them is an individual or family who was featured in their magazine, or an individual who just a subscriber. Almost all of their reviews from business owners that have advertised with them is negative! This is because they use slimy sales tactics to pressure you into contracts that are up to 3 years long. They charge an ABSOLUTELY OUTRAGEOUS amount of money to advertise in PRINT in 2023. Before doing business with them, do your research. Ask ******* for the latest copy of the local magazine and give a few of the businesses advertising in it a call to see how advertising in the magazine has helped them.

      Best Version Media, LLC

      Date: 08/04/2023

      We work with tens of thousands of businesses who are satisfied with our advertising services. In fact, we make the experience simple and cost-effective for our clients so they can focus on what's most meaningful to their business. Our monthly publications place advertisers in front of an ideal local audience and keep them top-of-mind in the community.
    • Review fromAsh S

      Date: 07/28/2023

      1 star

      Ash S

      Date: 07/28/2023

      After being lied to about the contract cancellation policy, being charged for months after I attempted to discontinue my ad, and then being sent to collections despite being the NON PAID photographer for this magazine for years, I cannot ever recommend this company again. Unethical, and just plain cruel. FYI - yes you families who are being featured get gorgeous photos for free; but these photographers arent paid unless you tip them or purchase images from them directly.

      Best Version Media, LLC

      Date: 08/04/2023

      Photographers who work with our local teams have the opportunity to do a trade out for an advertisement in the magazine. In this situation, an agreement was made in addition to the photographer trade out. Our Publishers are trained to communicate all terms before the signing of ad agreements, and our clients also receive a copy via email after signing up.
    • Review fromCaterina P

      Date: 07/28/2023

      5 stars

      Caterina P

      Date: 07/28/2023

      We were honored to work with best version media. It was a wonderful experience !

      Best Version Media, LLC

      Date: 08/01/2023

      Thanks so much for the positive feedback. We're happy you enjoyed the experience!

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