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Business Profile

Executive Coaching

Well-Oiled Operations
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Well-Oiled Operations's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/27/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I joined well oiled to gain financial freedom and success in my about to go bankrupt Small Business. I was quoted three different prices from the very beginning which was extremely odd to me. The sales person ***** basically said, after the charge was taken and I immediately questioned it, that the pricing was what it was and GUARANTEED I would make it back in a month. I have not. I was then told that since I had no way of participating in the process for two entire weeks because of my wedding and honeymoon that I wouldnt be charged the full amount. I was then charged the entire amount. The sales person is now lying and saying she never said that. They responded with cold and careless emails. Im already going under as a small business and this is how you treat someone???? I want a full refund immediately and I want to be taken out of the program immediately.

      Customer Answer

      Date: 10/01/2024

      , it was resolved. Thank you 

       


    • Initial Complaint

      Date:08/10/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This was in consideration of a coaching program to learn to hire that I called into after breaking my arm in April of 2023, worried to save my business as I work with my hands. Stacy states on the webinar that she doesn't take money from those who are not a good fit but when I called in I was assured they would "work with me" as I had just broken my arm in half and I explained to them I was unsure I would have the ability to participate as I did not know that I would end up needing 2-4 doctor appointments per day, had not agreed to or signed ANYTHING and had never logged into the Skool portal where the program took place. I read some other reviews of people finishing the program still as confused as when they started. I disputed the charges and Stacy kept charging... $2K every month as I tried to work with ***** to reverse them. The billing on 6/13/2023 was charged back to me and slipped through the cracks before I had the card closed and reissued and tokens removed for the continual charges. I even had an attorney write a demand letter but I am not in position financially to pursue it. Others need to BEWARE of this CON! I also request the interest to be refunded as well. I have not written bad reviews as yet but do not owe $2369.24 for my mistake in believing Stacy Tuschl would not take the money of those who are not fitting for her program. This is the worst kind of fraud to be wary of on the internet!

    • Initial Complaint

      Date:03/26/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was on a instagram webinar- I signed up to learn more- A salesperson contacted me and said this is a money back guarantee. This was Friday 3/22/24 - Within 24hr I realized I couldn't proceed and on Saturday I sent a text and e-mail cancelling my subscription. On Monday I was contacteds by the salesperson ****** who told me I would NOT be getting my ***** deposit back and that this was out of his hands and I would have to speak to a Manager. Later in the day I received an e-mail from *********************** who told me that I would NOT be receiving a refund and that they have a NO REFUND POLICY. It was never told to me that I could not cancel and no where does it say "no refund" The fact is i NEVER received services rendered. Nothing- not at all. They will not refund my ***** deposit for services not received. Please help me to receive my deposit - *************************- ****************** / **********

      Customer Answer

      Date: 04/24/2024

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      *************************

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