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Average of 70 Customer Reviews
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Review fromJoanne K
Date: 07/23/2023
5 starsJoanne K
Date: 07/23/2023
Mr. Hollands is the best HVAC businesses around. My hubby and I have been with them since day one and they have never disappointed us. Jeremy was here to do a routine a/c maintenance call and found my air conditioner was short cycling. He worked diligently to find the cause and to make sure everything was working correctly before he left. With the hot weather coming next week I’m glad he could fix the issue. Their servicemen have always been friendly, respectful and most important, they listen!!! Something most servicemen don’t do.
Mr. Holland's Home Services, LLC
Date: 07/24/2023
Thank you for the kind review ******! We are so happy to hear that ****** was able to diligently perform the maintenance on your A/C unit and correct the short cycling issue before the heat index starts to rise! Customer staisfaction is our number one priority, and we are so thankful that you continue to choose ********************** for your hvac needs!Review fromTyler N
Date: 07/07/2023
1 starTyler N
Date: 07/07/2023
Called and was told it's $90 to come out. After the tech was here he said it's $170 unless I have a membership. I decided to subscribebecausei would hopefully save some money. I called for a leak and the first tech came out and charged me $435 to replace a wax seal. After that didn't fix it, they came out again. No service charge of $90 and they didn't charge me $80 to start cutting the drywall to find the leak. The second tech found a nail in the pipe and I was charged $508 to replace sections on pipe. After that didn't fix it a 3rd tech came out and I was still not charged the service fee. He re-did the pipe that the 2nd tech did and after that a new leak appeared and I would be charged to open up more drywall and to get it fixed. Was told I can get a $200 refund but i have not gotten it. All this has happend within about 4 weeks.Mr. Holland's Home Services, LLC
Date: 07/24/2023
Thank you for taking the time to provide us with your feedback, *****. It is never our intention to provide an unpleasant service experience. Our plumbing management team and our client relations team did work as diligently as they could to review your concerns and address them appropriately. If you need additional assistance, or would like to discuss this matter further, we would ask that you contact our office directly and continue to work with us to resolve this issue for you. We want to do our best to address this issue and rectify it for you. Client satisfaction is our number one priority.Review fromAlice A
Date: 07/03/2023
5 starsAlice A
Date: 07/03/2023
Superb service and workmanship - highly skilled team. Replace air conditioner with excellent advice regarding new equipment, efficiency, and cost. Highly recommendMr. Holland's Home Services, LLC
Date: 07/24/2023
Thank you, *****, for the nice review!!! We are happy to hear that our install team provided a superb service experience!! Thank you for recommending us to others!Review fromLorraine W
Date: 06/15/2023
5 starsLorraine W
Date: 06/15/2023
Mr. Holland services was great. I received a Call ahead of time,informing of the time services man would arrive. Mr Dean was courteous and even put on shoe cover, before entering my home. I give 5 stars for today's service Thank youMr. Holland's Home Services, LLC
Date: 06/16/2023
********, thank you for the kind feedback about ********************** Home Services and our HVAC technician, ****. We are happy to hear you are satisfied with the work that was done and hope you have a great weekend! Thank you!Mr. Holland's Home Services, LLC
Date: 06/16/2023
********, thank you for the kind feedback about ********************** Home Services and our HVAC technician, ****. We are happy to hear you are satisfied with the work that was done and hope you have a great weekend! Thank you!Review fromBrit B
Date: 05/30/2023
5 starsBrit B
Date: 05/30/2023
Excellent service. I will use again for air duct cleaning. Fast and friendly.Mr. Holland's Home Services, LLC
Date: 05/31/2023
Hi Brit,
Thank you for the great review! We are happy to hear everything was great at the duct cleaning! Thank you for choosing Mr. Holland's Home Services!Review fromAntwuan T
Date: 05/25/2023
5 stars5 star service from Chris. He tuned up my A/C and was was knowledgeable and efficient with the diagnostic and service.Review fromJohn W
Date: 04/26/2023
5 starsWe had a leak on our pressure tank that required a not so regular tank. We had no shut off for the well pump that we couldn't find in our house so mr Hollands sent out an expert electrician to give us an estimate so we could get the pressure tank replaced correctly. We new the main electric pipe on the outside of the house needed to be replaced and our service was only 100 amp and we still had paper cartridges and screw in fuses and 6 total fuse panels. We got an estimate for all the electric and pressure tank and decided to get a tank less hot water heater as well. When you have experienced technicians and get quality work you pay for what you get. We had all the above. Great job to all the technicians and the staff at Mr Hollands heating, plumbing and electrical. We got a discount for becoming new clients and we can look forward to upgrading our home to include central air in the future with the electric upgrades. I would recommend them to anyone.Review fromMichelle B
Date: 04/13/2023
5 starsMichelle B
Date: 04/13/2023
We needed to replace our old HVAC system. Mr. Holland gave us the best offer and communication throughout the process was excellent. Installation was immediate and professionally competed within a day. Thank you Mr. Holland.Mr. Holland's Home Services, LLC
Date: 04/14/2023
Hi ********, Thank you for taking the time to leave us a review! We are so happy to hear about your positive experience with the install of the new HVAC system. We will be sure to share your feedback with our ****************** team. Have a great weekend!Review fromMichelle F
Date: 04/10/2023
5 starsSam’s communication prior to arrival, during visit, and afterwards was helpful and professional. He was polite and considerate to my elderly parent living at my home and she commented on his kindness and the time he spent explaining the work he had done. Thanks Mr. HollandReview fromScott B
Date: 04/10/2023
1 starScott B
Date: 04/10/2023
Made an appointment. Plumber never called or showed up. I called to see what had happened. Evidently their computer system might have crashed and my appointment was pushed out to a later date. Would definitely not trust them to do any work in my home now if they can't manage the simple things.Mr. Holland's Home Services, LLC
Date: 04/13/2023
Hi *****, We are so sorry to hear of your experience with ********************** Home Services. We take our customer feedback seriously and this issue has been addressed with our team. We strive to provide excellent customer service on each and every call. We will have someone reach out to you on behalf of your recent experience with our customer service team. Thank you for letting us know of your experience. **************
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