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Business Profile

Used Car Dealers

Mark Neader Automotive

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Brian A

    Date: 02/26/2025

    I purchased a 2016 truck from Seth, in November, 2024. He assured me that "everything worked" and, with it being 170,000 miles that is "practically brand new" and "barely broke in". He told me that it was a one-owner vehicle (though the paperwork showed it had been owned by at least two people!) and that there was no damage on it.
    Before leaving, the low pressure tire sensor was on. An employee put air in the tires but it didn't turn it off. While leaving, Seth said, "Maybe the sensor is out" and to let him know.
    As soon as I got on the interstate, the steering wheel was shaking so badly, I immediately texted Seth but got no response.
    On the way home, the CPU kept dropping my phone calls.
    They reset the CPU and said it needed to have a "software update" ($200!) and that the tire sensor was on "back order" but would be about $240. They found the water pump leaking (and wanted $800 for that!). I was able to put an aftermarket water pump in through my mechanic for $400.
    I talked to Seth and Mark and they said they paid the $283 for the tire rotation and would pay for the tire sensor but nothing more. I told them that there was over $1,400 just in the tire sensor, the replacement of the CPU, and the diagnostic of the engine.
    Seth said, "I don't know what happened to your vehicle as it has been 3-4 wks. I reminded him that I informed him of everything right away. I told him that I didn't want to argue and to clarify that they would only pay for the $240 out of the $1,400 and he stated, "Possibly" implying that they would not pay for that either if I didn't drop the issue.
    They lied about previous owners, damage, that everything was working and they hid behind, "sold as is", though they were informed of the issues right away and then attempted to threaten to not pay what they had already promised!
    These are the slimiest salespersons I've ever dealt with.
    AVOID THEM at all costs!

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