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Business Profile

Herbs

Mimosa Root Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Herbs.

Complaints

Customer Complaints Summary

  • 16 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    mimosarootshop.com is a SCAM, the guy is male, ************************* (address is *********************************************************************************) that runs it has been reported to the **** his local beeville police departemt and the *** already when I called they already had him under watch I guess and reports on him already had all his info his info has been reported and tracked, the guys going to prison just depends on when they want to bust him anyday now - cash app name $shiddit29 Name on CashApp: Reek (was already reported for fraud) Apple Pay Number: ****************** Venmo Username: @Jadean28 Venmo Name: ************************* Venmo Code: 6159 Phone number and address on website are fake, the guys ************************* at ******************************************************************************* Alias are Possible Names:Caller Wireless ************ *************************** ***************************** ******************* *********************** *********************** Phone Number:************ Emails ******************************** ******************************** *******************

  • Initial Complaint

    Date:04/09/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of the transaction is March 29, 2024. $130.00 was paid to this business, in exchange they are to provide with (1) 800 Grams of whole root bark.This bark is a necessary need for me to continue to run and operate my small business. For which is what I use as a dye for my tee shirts small business. Order #**** and was supposed to be sent as an overnight shipping package that I did pay additional funds to cover. I have made several phone calls every single day, or that is provided on sites that I'm finding online ring and eventually I get hung up on as it goes to a dial tone and the call is dropped. I have wrote several emails letters attempting to make contact with the company, however, I have yet to be contacted in return. there has been no attempts made from this business to resolve my issue and or two process a refund of the money that was paid for services and products that were not provided as promised. I'm not really sure I will be able to recover any of my funds, but it is extremely important that I file a complaint against them in hopes that it will help prevent any additional people from following in my footsteps and making the same mistake that I have made. Please advise so I may proceed further with any necessary actions that might be taken on my part thank you.

  • Initial Complaint

    Date:03/14/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered Mimosa Root $296.10 and confirmed the cash ap transaction and received nothing, cant get ahold of anybody. Ive been ripped off for almost $300.00

  • Initial Complaint

    Date:02/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase and never recieved it. im unable to contact any customer service, they havent responded to any of my emails or messages.

  • Initial Complaint

    Date:02/11/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased, sent proof of payment. No tracking, no item. Called emailed, no answer. Considering driving to store front, scared nothing's there.

  • Initial Complaint

    Date:01/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid them ****** for root bark and they never delivered

  • Initial Complaint

    Date:12/07/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with this company and made payment promptly. I followed their instructions and sent them a screenshot of the payment screen. I expected to receive my products the next business day as per their websites disclosure and since November 25th the company has not responded to a single email of mine inquiring to the whereabouts of the order or has a functional phone line for me to leave a message or speak to anyone.

  • Initial Complaint

    Date:11/12/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company told me they were a legitimate business so I ordered mimosa root from them using Bitcoin as payment. They never gave me shipping confirmation number and won't respond to my emails. I've read multiple complaints about this company multiple people on various sites like reddit. I paid using Bitcoin as payment and following the money by wallet address and transactions this goes to a Bitcoin wallet with a couple hundred+ thousand dollars. They also run a scam VPN service called PERFECT PRIVACY, LLC that appears to be based out of province florida

  • Initial Complaint

    Date:09/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 1st 2023 I purchased 2 kg of Mimosa hostilis root powder for $150. I paid and have confirmation emails that payment was received. I haven't received what I ordered. I've emailed, called, and called using Whatsapp. I haven't received any responses.

  • Initial Complaint

    Date:08/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/26/23 I spend 165$ for hearbs that were to be overnighter. I emailed the company and asked if it was a legit company with the intentions of delivering my ordered products in which I got a single response of " yes". I have sent 20 messages and called umpteen times in which it just rings and rings and no responses to any further emails. This is not buyers remorse this is getting scammed.

Mimosa Root Shop is NOT a BBB Accredited Business.

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