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Business Profile

Major Appliance Parts

Appliance Service Pros Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Parts.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromCheryl F

    Date: 06/11/2025

    1 star
    I called this business because my oven was acting up. Wouldnt light, but then would light after another attempt. I have had the igniter replaced before and suspected that was the issue. Today my oven would not light so I called him again. He showed up 1.5 hours late and sure enough, the igniter was bad. He took 30 minutes to replace it and charged me $400! Ive never paid that much previously and knew I was being taken. ****** learned to do my research next time.
  • Review fromTyler G

    Date: 11/28/2024

    1 star
    This place is a scam, the location is never at a real address that is occupied by a functioning business. The one guy who runs the place wants two phone number for "call back" but is really data mining. The response to help is not there. The guy is rude and a con man. There are many reviews of his company on ****** that share similar experiences. I called asking for a part and the guy said he'd have it in a week. I called several times after that week and he had a different excuse every time and would obviously screen my calls but with no real reason. The part was for my oven and I specifically mentioned that I was hoping to still have family for thanksgiving and he assured me that there would be no issue with the request. And then he dropped off the conversation. He also charged 350 dollars for a part that I later found for 18 dollars. This is not a fair company nor is it accessible to the public. He's a fraud and obviously doing shady business.
  • Review fromJoe S

    Date: 11/21/2023

    1 star
    DO NOT HIRE THIS COMPANY!! We have a glass cooktop thats inserted in the countertop & one burner stopped working. He pried the cooktop out of the counter using a screwdriver & no padding on the countertop. Youre supposed to push the cooktop out from the bottom. He tips it up on its side & is sliding the edges all over the countertops with still no protection & was banging the cooktop on the ***************** to the left that holds the oven.He tests the burner ************* bad. He says its not made anymore (which is true). He puts the cooktop back into the counter & is sliding the edges all over the countertop & banging it into the wall. The glass cooktop breaks. He says thats never happened to me before. I ask now what? He says maybe insurance? I say NO! Not my insurance! He says no, Ill have to check if ours will cover this. I knew right away his insurance comment was a stall tactic to get out of my house rather than doing the ethical thing & at least offering some money for his carelessness. Then he says I wont charge you for a service call, WOW!!!He said I will get a call the next day. He leaves & then I go look around the area of the cooktop & notice a bunch of scratches all over the countertops & a ***** on the backsplash.And Im still waiting for a callIve called numerous ********** never answers or calls back. And why 7 phone numbers on his website that all get forwarded to cell phone? SCAM!Then I drive to the address listed on the internet, ************************************* a building that appears vacant. I come across a woman cleaning an adjacent ************** tells me it was flooded a long time ago & theres no businesses operating from this address & she never remembers an Appliance repair business there. What, he picked a vacant building as his business address to look legit?I have his license plate on my ********* have him entering & exiting my home on video. The police have been ************** be contacting the BBB
  • Review fromSean B

    Date: 10/16/2022

    1 star
    We called this company to repair our refrigerator and they informed us that we had to replace the compressor. When we agreed to have them repair it for a high price, there were numerous delays and many times not returning our calls. They supposedly repaired our compressor. 17 days later the issues returned and I called them but they didn't call back until a day later. I told them it's within 30 days and still isn't repaired. They kept delaying for 4 days until they finally came out for repairs. 10 days later, the issues returned. By this time, we decided to get a new refrigerator. This company may have the knowledge to repair some appliances but lacks the proper customer service and professionalism to execute the job effectively.




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