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Business Profile

Window Installation

Universal Windows Direct of Milwaukee
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BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

2.9

Average of 21 Customer Reviews

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Review Details

  • Dave L

    Date: 06/28/2022

    Dave L

    Date: 06/28/2022

    Quality is poor. Ripped screens. Wrong trim installed. Installation men were Ukrainians who spoke no English. They arrived late in the day and rushed the installation, trampling plants and damaging the screens. And we will have to wait almost two months to get a person here to correct the problems. I'll love my new windows - no way! I feel I was ripped off by UWD. We'll see what happens when one guy shows ** in a month to replace the outside trim on 6 windows and repairs the screens.

    Universal Windows Direct of Milwaukee

    Date: 06/29/2022

    *****, we are truly sorry to hear about your experience with us. Our priority is to provide our customers with a quality experience and we're sorry to hear this has not been the case so far. We can assure you our team is working to make things right. If you have additional concerns, our team is happy to help. Please contact us at [email protected].^JD

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