We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Lancer Group Properties, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/29/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When my family moved into the above address **************************************************** we immediately asked the landlord " Lancer Property Group " to add a lock on to our sliding glass door. We have asked several times to have it fixed and we were only able to get the maintenance person out there once to physically look at it. We were told they needed to order parts and that it would be a week or so until it was fixed. July 15, at 8:44 a.m. I received an email saying they expected the part on the 24th of July and it would be fixed immediately. Last week I filed a police report because I had two checkbooks stolen from our house. I was told by the police that I would have to contact the county building inspector to access the sliding door inorder to have the the report filed with the county as a landlord / tenants rights violation. I contacted ********* building inspectors out of ******, *********. They informed me that there was no ordinance on having a lock put on the sliding glass door and refused to come out and access the complaint. We were provided a stick to prop in between the door and the wall. Common sense suggests that a door is a door and landlords are responsible for putting a secure lock on all doors and windows in *********. I would like to file a complaint against Lancer Property Group for not following landlord tenant rights and also against All Croix **************** for not accessing the issue and telling me that a stick behind the door is a sufficient means to lock my door. I have a toddler here and if we do not get to the door first thing in the morning she picks it up and almost breaks the door because she knows no better. This is a very serious safety issue and it seems nobody locally is treating it that way. The local police have been here and seen the door, they suggested to contact the county to file a complaint but the county uses a subcontractor to do there building inspections. I feel like the Better Business Bureau is my only hope.

Lancer Group Properties, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.