We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Sommer's Subaru

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Steve B

    Date: 06/19/2023

    I brought a used car I bought to sommers subaru to have it fully inspected. It cost $159 and I gladly paid it to have fully inspected. Two months later I have a brake line leak and schedule an appointment to get it fixed. I'm told that I need to pay another $100 to have the vehicle inspected and it wouldn't be credited toward the cost of the brake line repair. I just had it inspected and said I shouldn't have to pay to get it inspected again and that I just want my brakes fixed. After a manger was contacted I was informed that the $100 was not negotiable. I got my key and left. Really felt like they were trying to take advantage of the consumer. I won't be back.

  • Luke H

    Date: 04/13/2023

    Do not purchase a certified pre owned vehicle from this dealership. Period. They sold us a certified vehicle that broke down and was not drivable within 3 days of owning it. I will not recommend Sommers to any friends or family members and will never do business with them again. I have requested to speak to a manger several times at this point and have yet to hear from anyone. I do not feel comfortable driving this vehicle or letting any of my family members drive it. Would you let your daughter or family drive a vehicle that you didn't think was safe? Just wanted to provide an update.. it is now 5 months later, 30,000 miles on the "certified" pre-owned vehicle I bought here. I was now informed of an oil leak after getting a routine oil change done. I have large oil spots in three different locations in my driveway that will take time to remove. Sommers GMC continues to minimize the severity of this issue on a pre-owned vehicle I bought from them. They continue to tell me "the vehicle is under warranty" ... for now it is. That warranty doesn't last forever and when it's expired and I continue to have these issues with the vehicle. It's my wallet that gets hit. This car is simply a piece of junk and Sommers refuses to take responsibility for after "certifying" it. Don't waste your money here, you have lost my business along with anyone and everyone I know. I will be sure to go out of my way to let people know how much of a scam this dealership is.

Sommer's Subaru is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.