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Customer Review Ratings
Average of 342 Customer Reviews
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Review fromErin G
Date: 04/22/2024
5 starsErin G
Date: 04/22/2024
My first order with Wantable was great! I have used ****** *** for years and wanted to try something new. I loved the quality of the clothes and kept more than half my order. I love the variety of clothes and the complete process was so easy!
Wantable, Inc.
Date: 04/25/2024
Hi, ****! Thank you so much for choosing Wantable! We can't wait to style you again, and please let us know if you need anything in the meantime. You can reach us via email at ********************************* chat at wantable.com, or over the phone at ************ Mon-Fri 7 am-9 pm CST and Sat-Sun 9 am-6 pm CST. We're also available via direct message through our ********* Instagram, and ******* pages.Review fromSarah G
Date: 04/22/2024
5 starsSarah G
Date: 04/22/2024
I've had great experiences with Wantable customer service, and I've always received fair extensions on checkouts, predictable shipping, and ease of cancel/pause.Wantable, Inc.
Date: 04/25/2024
Hi, *****! Thank you so much for choosing Wantable! We can't wait to style you again, and please let us know if you need anything in the meantime. You can reach us via email at ********************************* chat at wantable.com, or over the phone at ************ Mon-Fri 7 am-9 pm CST and Sat-Sun 9 am-6 pm CST. We're also available via direct message through our ********* Instagram, and ******* pages.Review fromTonya L
Date: 04/21/2024
5 starsTonya L
Date: 04/21/2024
Very professional company with great stylists and high quality clothing!Wantable, Inc.
Date: 04/25/2024
Hi, *****! Thank you so much for choosing Wantable! We can't wait to style you again, and please let us know if you need anything in the meantime. You can reach us via email at ********************************* chat at wantable.com, or over the phone at ************ Mon-Fri 7 am-9 pm CST and Sat-Sun 9 am-6 pm CST. We're also available via direct message through our ********* Instagram, and ******* pages.Review fromKristen V
Date: 04/21/2024
5 starsKristen V
Date: 04/21/2024
Had a subpar experience on my first box, and their customer service reached out to see how they could make it right. They waived my styling fee, made some notes, and I got 4 staples I was looking for! Give it a shot, they'll listen!Wantable, Inc.
Date: 04/25/2024
Hi, *******! Thank you so much for choosing Wantable and giving us a second chance! We can't wait to style you again, and please let us know if you need anything in the meantime. You can reach us via email at ********************************* chat at wantable.com, or over the phone at ************ Mon-Fri 7 am-9 pm CST and Sat-Sun 9 am-6 pm CST. We're also available via direct message through our ********* Instagram, and ******* pages.Review fromKimberlyn K
Date: 04/21/2024
5 starsKimberlyn K
Date: 04/21/2024
This is an amazing service! Everything they chose for me fit so well and was exactly what I hoped for.Wantable, Inc.
Date: 04/24/2024
Hi, *********! Thank you so much for choosing Wantable! So happy to hear your stylist found some great-fitting pieces for you, We can't wait to style you again, and please let us know if you need anything in the meantime. You can reach us via email at ********************************* chat at wantable.com, or over the phone at ************ Mon-Fri 7 am-9 pm CST and Sat-Sun 9 am-6 pm CST. We're also available via direct message through our ********* Instagram, and ******* pages.Review fromLisa P
Date: 04/21/2024
5 starsLisa P
Date: 04/21/2024
Always a great experience! Love my new clothes! Looking forward to my next box!Wantable, Inc.
Date: 04/24/2024
Hi, ****! Thank you so much for choosing Wantable! We can't wait to style you again, and please let us know if you need anything in the meantime. You can reach us via email at ********************************* chat at wantable.com, or over the phone at ************ Mon-Fri 7 am-9 pm CST and Sat-Sun 9 am-6 pm CST. We're also available via direct message through our ********* Instagram, and ******* pages.Review fromDonna Rae B
Date: 04/20/2024
4 starsDonna Rae B
Date: 04/20/2024
Ive only received one box so far, but I greatly enjoyed unwrapping it and you got my name right! The stylist paid attention to my strong preference for natural fabrics. Trying everything on was a treat, though a few of the items werent quite me. I kept a pretty dress and a lovely blouse, and Im looking forward to my next box!!!Wantable, Inc.
Date: 04/24/2024
Hi, *****! We're so happy to hear you enjoyed your first Edit. Please be sure to leave plenty of feedback for your stylist so they can make sure your second Edit is even better! Feel free to contact us if you need any help. You can reach us via email at ********************************* chat at wantable.com, or over the phone at ************ Mon-Fri 7 am-9 pm CST and Sat-Sun 9 am-6 pm CST. We're also available via direct message through our ********* Instagram, and ******* pages.Review fromMelissa G
Date: 04/18/2024
1 starMelissa G
Date: 04/18/2024
Avoid this company like the plague! Their business practices are unethical and shady to say the least. I had COVID and could hardly move so I couldn't get my edit back to them in the allotted time. I reached out to them for an extension and they did grant that. I sent all of the pieces back to them but somehow they still tried to charge me for the full amount. When I tried to ask why, they said it was because I didn't return the items on time and that I had kept some of the items. When I refused to pay for the items they claimed I kept, they sent me to collections! I had no idea about this until I applied for a loan and discovered that I had a collections ding on my credit report. I am currently trying to figure out how to resolve this. I have sent them an email so let's see if they actually respond. Based on other reviews, I'm thinking this is going to be an uphill battle. Steer clear of this awful company.Wantable, Inc.
Date: 04/24/2024
******************. We are so sorry for any miscommunication regarding your order. We extended your due date multiple times to accommodate your situation. When we received your order back and not all the items were returned, we did attempt to bill you for those items but were unable to. When we reached out to you about the failed payments, you inquired about payment plan options. Our customer service representatives were ready to set up a plan for you, but we never heard back. After not hearing back from you after months and several emails, we did have to send your order to collections. Please contact the *********************** (CCC) for further assistance.Online: ******************************************: **************Review fromAngela B
Date: 04/17/2024
1 starAngela B
Date: 04/17/2024
This company is horrible they offer you deals then make you go through their questions then say your first order is 10 dollars or sometimes nothing because their giving you a deal then they charge your card 20 dollars for each edit which this last time I ordered two they show you the charge then it comes off my card then the next day I try to log on and I cat wanting to see when my delivery will be and then I look at my acct and they tried charging my card a hundred dollars but this time I put a block o my card after the second 20 dollar charge *** they didn't do that again to see if they would try and so their charge for 100 didn't go through then I put a complaint o ******** cuz I couldn't log on to my acct to find out what to he he others trying to do next thigthey did was refund my fortune dollars there scams I have never received a box from them and I'm still waiting on the box I paid for that they didn't refund for 5 dollar edit but I can't log o to talk to anyone and haven't received it. So if you need to watch your accts last time they charged me 200 and the charge went through .Wantable, Inc.
Date: 04/24/2024
****************. We apologize for any miscommunication. You placed two orders under different accounts and were refunded the $5 styling fees when the orders were canceled. These are the only orders linked to you, so you were not charged for anything else. We recommend reaching out to your bank if there are issues receiving your refund. Let us know if you have any additional questions.Review fromAlison H
Date: 10/30/2023
1 starAwful dishonest company, never bought anything. Fist box, nothing under 80$, not what I filled out in my profile, complained, next box same, thought I cancelled, sent me another box of the same overpriced garbage but left out a pair of 98$ jeans, probably hoping I wouldnt notice. Sent them an email stating that item wasnt included and wanted to be assured I wasnt charged for it, sent back an email apologizing and gave me a 10$ credit I never planned to use because it was ALL sent back, only to charge me for a shirt I didnt buy. Shipping and styling credits go in their pocket not towards anything bought or stacked. Company is a low level scam scum. Contacted to let them know I kept and purchased nothing and expect a refund. Service definitely canceled and hope to never deal with them again outside a refund.
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