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Business Profile

Graphic Printing

Car Decal Graphics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Printing.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Alexander H

    Date: 05/24/2024

    Alexander H

    Date: 05/24/2024

    I put in a 30% coupon code that processed on their website. To then get an email that said that they only offer 20% off and that I needed to pay the difference when I refused they refunded the money but not all of it. They kept 15% even though it was their websites fault for allowing 30% off. This is a bait and switch fraud company just trying to get your money and refuse to provide product

    Car Decal Graphics

    Date: 05/25/2024

    Hi there,Thank you for bringing this to our attention.We would like to clarify a few points regarding the coupon code and our refund policy. Our website clearly states that we offer a 20% discount on hood wraps. The 30% discount code you used was intended for a specific promotion for another product and was mistakenly not deactivated. While you were able to use this code, it was not meant to be available site-wide, and there was no information about this code being active on our website.We understand that this may have caused some confusion, and we sincerely apologize for any inconvenience. When we realized the error, we reached out to explain the situation. Our intention was never to mislead or deceive you. We processed a refund as per our stated policy, which mentions that we refund 85% of the total amount due to transaction and hosting platform fees. This policy is in place to cover the non-recoverable costs associated with each transaction.We value transparency and strive to provide excellent customer service. We hope this clarifies the situation, and we apologize for any misunderstanding.Thank you for your understanding.Best regards,

  • Linsey W

    Date: 05/16/2024

    Linsey W

    Date: 05/16/2024

    I placed an order for some decals on May 4th I was told it would take 5-12 days to receive my decals. Checked the tracking number and its says that favor graphics has not shipped the items I proceed to email the company the guy replied and says this happens all the time and I will get my package in a few days well that was on the 8th today is the 16th. I want my hard earned money back. For good not received.

    Car Decal Graphics

    Date: 05/25/2024

    Hi there,We apologize for any inconvenience you have experienced. We take our customers' concerns seriously and aim to provide the best service possible.As soon as we became aware of the issue with your order, we took immediate action. We have reshipped the item for you. Here is the new tracking number for your reference: *************************************************************************** Please understand that while the initial delay was beyond our control, we have taken full responsibility by reshipping the item at no additional cost to you. We hope you receive it soon and are satisfied with your purchase.We appreciate your patience and understanding. We strive to ensure all our customers are happy with their orders and our service.Thank you and best regards,

  • Sean A

    Date: 05/09/2024

    This company has provided us with a sub par product. We have been going back and forth with them to receive a refund. The graphics that we purchased were of poor quality. We asked simply for a refund and they have done everything except that.

Car Decal Graphics is NOT a BBB Accredited Business.

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