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Business Profile

Ear Nose and Throat Doctor

Audiology and Hearing Aid Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ear Nose and Throat Doctor.

Reviews

This profile includes reviews for Audiology and Hearing Aid Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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Audiology and Hearing Aid Center has 5 locations, listed below.

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    Customer Review Ratings

    4.25

    Average of 12 Customer Reviews

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    Review Details

    • Tom B

      Date: 10/10/2024

      Dr. ****** is very personable and attentive to my hearing needs. When scheduling routine checks I can always get in within a week.

    • Matthew W

      Date: 07/09/2024

      Quick , easy, proper care done right . Would like to thank the entire team in ******.

    • Victoria A

      Date: 06/13/2024

      when I was told PT would help my dizziness - was not sure just thought it was a part of getting older but a week later of PT my dizziness is gone-Thank you!

    • Gabi L

      Date: 02/09/2024

      Kirstin******************** is absolutely amazing working with small children! Very nice and sweet! Definitely recommend her For all your hearing needs!

    • Janice H

      Date: 11/03/2023

      Janice H

      Date: 11/03/2023

      Excellent care for the patient! Very professional and knowledgeable. Treated with kindness and patience.

      Audiology and Hearing Aid Center

      Date: 11/07/2023

      Thank you for the 5 star review.

    • Terry T

      Date: 07/07/2023

      Terry T

      Date: 07/07/2023

      I have been a customer of theirs for thirteen years or more. They are very good and always helpful. Tricia at their Neenah location has always treated me very well. Thank you !

      Audiology and Hearing Aid Center

      Date: 07/09/2023

      *****,thank you for the kind words. We are in it for the long term and its customers like you that we value the most.

    • Patricia K

      Date: 05/10/2023

      Patricia K

      Date: 05/10/2023

      Everything went perfect. Only problem is that my doctor is contracted with my insurance company and the audiology service is not contracted which to me is difficult to understand. They do offer a discount rate, but it is still more than if I purchased the hearing aids at one of their contracted companies. About $13-$1400 more. Put me in a bind and delays my decision.

      Audiology and Hearing Aid Center

      Date: 05/16/2023

      Unfortunately, we cannot control your insurance coverage. If you are looking just at the product, there is a chance you can find it less expensive. If you want to have superior service with a team that has over 236 years of experience the choice is yours. You need to look beyond the price. Chances are that your insurance company is NOT using an Audiologist.

    • scott k

      Date: 04/02/2023

      scott k

      Date: 04/02/2023

      Knowing hearings were expensive, they checked my insurance so I would know what my cost would be. Turns out insurance would pay 80% after deductible was met. My total out of pocket cost would have been $3221.85 with insurance paying $3068.15 totaling $6290. Turns out insurance negotiates a lower price ($5000) so you might think it would be less out of pocket. But at time of purchase I had to sign a waiver that I was told just meant" I would pay whatever insurance did not pay". WRONG! It means I pay the difference ($1290), plus deductible, plus my 20%. To sum it up, DO NOT SIGN A WAIVER!! I should have read the waiver instead of letting them explain it to me.

      Audiology and Hearing Aid Center

      Date: 04/04/2023

      As usual, many complaints should be directed to your insurance company and not us. We are only following THIER requirements and following THEIR rules. If you signed a waiver, you were obviously informed of what your insurance company would cover. At that time, you could have chosen a lesser expensive product that met your insurance guidelines.

      Audiology and Hearing Aid Center

      Date: 05/16/2023

      As usual, many complaints should be directed to your insurance company and not us. We are only following THIER requirements and following THEIR rules. If you signed a waiver, you were obviously informed of what your insurance company would cover. At that time, you could have chosen a lesser expensive product that met your insurance guidelines.

      Audiology and Hearing Aid Center

      Date: 05/16/2023

      As usual, many complaints should be directed to your insurance company and not us. We are only following THIER requirements and following THEIR rules. If you signed a waiver, you were obviously informed of what your insurance company would cover. At that time, you could have chosen a lesser expensive product that met your insurance guidelines.

    • Dave Z

      Date: 03/07/2023

      Dave Z

      Date: 03/07/2023

      Appointment was easy to make online. Available Fridays when I can get off work. ******************** was easy to work with. If everyone spoke as clear as her, I would not need hearing aids. Thanks.

      Audiology and Hearing Aid Center

      Date: 05/16/2023

      Thank you for the kind words. We strive to give you honest answers to your needs.

    • KAREN V.

      Date: 12/07/2022

      KAREN V.

      Date: 12/07/2022

      Dr. Erin K. is friendly, very knowledgeable and helpful with my hearing aids. I have been a patient of hers for many years.

      Audiology and Hearing Aid Center

      Date: 05/16/2023

      Thank you for taking the time to leave a review. We love Dr. **** also and know she always does what is best for her customers.

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