Reviews
This profile includes reviews for Abby Home's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 88 Customer Reviews
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Review fromGillian W
Date: 04/14/2023
5 starsTimely service and great finished product! All team members, from sales to install, were very friendly and accommodating. I love my new sliding glass door!Review fromBarbara C
Date: 03/17/2023
5 starsWe are happy with our new windows. They look great!Review fromCourtney T
Date: 02/10/2023
5 starsCourtney T
Date: 02/10/2023
Excellent service, fast installation, friendly people!! We highly recommend Abby Windows! Our windows were over 50 years old and leaking with large drafts. Abby helped us get brand new windows incredibly fast and just in time for winter!
Abby Home
Date: 03/08/2023
Thank you so much for this review! We are absolutely thrilled to hear about how much you love your new windows!Review fromPam P
Date: 02/02/2023
5 starsPam P
Date: 02/02/2023
Great craftsmanship, professional install, beautiful product, and once the install started it was efficient. Thanks Abby!Abby Home
Date: 03/08/2023
We pride ourselves with our ability to stay efficient yet still uphold the highest standard of craftsmanship! Thank you very very much for this review.Review fromJolene H
Date: 01/19/2023
5 starsJolene H
Date: 01/19/2023
Excellent experience from start to finish. Very thorough installation process with periodic check ins to ensure satisfaction. Great communication regarding timelines, installation process and ease of use. Installers were very kind, courteous and respectful of our time and space.Appreciate a company that not only has an excellent reputation, but also a woman owned business.Abby Home
Date: 01/30/2023
Thank you very much for this in-depth account of the whole Abby ************ We really enjoyed doing this project for you.Review fromDawn K
Date: 01/16/2023
1 starDawn K
Date: 01/16/2023
Dont do it! Horrible experience after you sign on the dotted line. Complete lack of communication was so unprofessional. I even read reviews before choosing them, I had a total opposite experience as positive reviews. Huge ruts in my lawn as dumpster wasnt picked up until I had to ask why its still here a month after project. Had to follow up on gutter instal. No answer then get home & surprised by materials on the lawn.they did same thing with roof supplies. Good thing i live in safe area or materials would have been stolen. Day after gutter materials showed subcontractors installed. What if I was traveling? Bait and switch payments, said payments would be less than $300 a month, payments surprisingly are over $500 a month! I had to keep following up during process when I was told there was a project mgr that was going to go thru steps to set things up & communicate during process. They said they do the work. They didnt they subcontracted it out. They better stand behind the work!Even told me ignore invoice as id get another one once i signed off that i was happy with project. That never happened. They said they clean up, I ended up getting a roofing nail in my tires. After almost having a meltdown, they paid for my new tires at least. Overall, Total lack of communication, lack professionalism, lying, deceptive practices, unorganized. I have more specifics, dates, times if needed that shows total lack of professionalism. Women don't fall for their marketing that its women owned.Abby Home
Date: 01/19/2023
We take our customer experiences incredibly seriously. Please contact us at ************ at your earliest convenience so we can discuss this further through a ***************** meeting and make sure there's nothing we're unaware of going on. Thank you.Review fromEileen Q
Date: 01/09/2023
5 starsEileen Q
Date: 01/09/2023
Abby Windows was super easy to work with. Answered all questions and concerns. Installation was great. Very happy with the results. Great product.Abby Home
Date: 01/19/2023
Thank you so much for your review! You were incredibly easy to do the work for :)Review fromJohn W
Date: 01/02/2023
5 starsJohn W
Date: 01/02/2023
Great experience from start to finish. Replaced a patio door. No pressure visit to get a quote, kept me updated on order progress. Arrived on time for install and did a good job. Would use again.Abby Home
Date: 01/19/2023
We truly appreciate your reccomendation! Thank you for taking the time to write this review.Review fromErnest W
Date: 12/19/2022
5 starsErnest W
Date: 12/19/2022
Repeat customer, they do excellent work, and did what they said what they were going to do and when they said they were going to do it. The whole experience and process was great.Abby Home
Date: 01/30/2023
We keep the highest value for doing what we say we'll do! Thank you very much for the taking time to leave this review.Review fromKayla B
Date: 12/16/2022
5 starsKayla B
Date: 12/16/2022
Everything was done professionally and timely! Customer service was excellent as well.Abby Home
Date: 01/30/2023
Our **************** is a constant priority, and we're grateful you could recognize it! Thank you very much for the review!
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