Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Remodel Contractors

River Valley Remodelers LLC

Reviews

Customer Review Ratings

4.65/5 stars

Average of 109 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromScott T

    Date: 12/28/2023

    5 stars
    River valley remodelers went above and beyond expectations. Couldn't be happier with the work they did. Extremely professional and super nice through the entire project. Highly recommend hiring them.
  • Review fromsharon m

    Date: 12/20/2023

    5 stars
    All of the people that worked on my project were polite and very knowledgeable. Everything was always cleaned up at the end of the day. Any questions I had were answered, if someone didn't know the answer they would get they answer.
  • Review fromBernadine M

    Date: 12/14/2023

    5 stars
    Anthony the project manager came and check out the project after, great service!




  • Review fromJenny W

    Date: 12/12/2023

    5 stars
    It went good, Anthony the project manager came to check on the project before the job was completed!
  • Review fromLynn B

    Date: 12/07/2023

    5 stars
    Anthony and Paul did a great job it looks fantastic! Thank you River Valley Remodelers!




  • Review fromPearl H

    Date: 11/21/2023

    5 stars
    Great people. Beautiful job. Anthony the project manager came and made sure everything was completed.




  • Review fromSandy K

    Date: 11/16/2023

    5 stars
    Very neat and on time service, Anthony the project manager came and check to make sure everything was great!
  • Review fromJACK & JUDY T

    Date: 11/14/2023

    1 star
    My wife and I have ordered new windows in our house, but forgot about 2 additional windows and had to place 2nd orders for those. The crew that was here to do the first 5 windows were very good at their jobs and all of their work appeared perfect, including the color choice. When it came time to install the two windows that we had forgotten, a different crew was assigned and their workmenship was not up to the standards of the first crew. The first thing I noted was that one of the crew tore off the trim work that was installed around a large(front) window that matched the previous work and installed an entirely different color trim, from a tannish color to an almost white color. even a blind man could see the difference. In addition, there was a small window in the laundry room that again was more white, and the trim work appeared to be more than the worker could handle, the measurments were off and it was tacked down with a sledge hammer by all appearances. And finally the window in the garage was a different color, nearly white instead of the tannish color. When the "two" windows were ordered, we were told that the trim color on the five windows was no longer available, but that the company had the same color, but just called it something else When these problems were called to River Valleys attention, we did not get any response from them. Now two or three weeks later we have contacted them again, and no one seems to be around to discuss the issues. I would not use their services again.
  • Review fromKathleen H

    Date: 11/03/2023

    5 stars
    They are the best people to do business with! I hired them to clean out gutters & install gutter helmets. They came out within a few days & install the front & back gutters! They cleaned up after themselves and they charged much less than other company's that I got estimates from!
  • Review fromRiley H

    Date: 10/31/2023

    1 star
    Stay as far away from them as you can and even if you win a contest like I did. It is not worth it. They took advantage and made me believe high quality work would be done. City got involved part way through and RVR had to come back and redo everything because it was done wrong, not to industry standards, and now we are left with way more problems that will happen this winter. A reputable company will provide you with materials used, a picture or rending what it would look like, and yet even with the demonstration they came in with those products were used. They got them from ********** and *******. Even with a year warranty on stuff their workers couldnt fix again and they set up the plumber to come fix it and he said the wrong something was used. The window is tilted forward but they literally built out the window trim to make it look normal. Built out the baseboards b/c the floor wasnt cut close enough to the wall. And yes after 2 weeks I wanted them gone. I could give you so many examples of reasons to stay away, but I know for a fact that we arent gonna probably be able to get back what were losing out on.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.