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Business Profile

Real Estate Auction Services

Joe R. Pyle Complete Auction and Reality, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Auction Services.

Complaints

This profile includes complaints for Joe R. Pyle Complete Auction and Reality, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Joe R. Pyle Complete Auction and Reality, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:03/02/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I won a bid on a property at *** ***** ******* *** ******* *** on October 7, 2022. I was entitled to a refund of my deposit for $8,525 because they could not close on December 7, 2022. I was coerced into signing an extension to December 30, 2022. Furthermore, Ms. Kim *******, from ******** **., informed me that they would not have been able to close on this house and should have been offered a refund on December 7, 2022. Due to the delays I was homeless and stayed in a hotel. I tried to resolve the with their General Manager, Mr. Alan ******** and he left a vey rude message that “they were able to close and I will not get my deposit and to stop calling them”. When I called to request proof that they were able to close he said he couldn’t give me anything.
      I am requesting that my earnest money be returned to me as soon as possible.

      I hope you can assist me in resolving this matter.

      Thank you.
      Sincerely,
      ******* ****** ***** ********

      Business Response

      Date: 03/07/2023

      In response to the complaint lodged by Belinda ****** regarding her default on a real estate purchase agreement:

      In short, her claims are factually incorrect.  At no point was the seller unable to convey free and clear title to the real property.  In fact, we sold another property for the same estate and it closed without issue.  The sellers granted Ms. ****** an extension to allow her additional time to complete the purchase.  When she still could not/would not close on the property, her earnest money deposit was forfeited per the terms of the purchase agreement.  While we cannot address specifically what was communicated to Ms. ****** by the title company, we can confirm the title company did inform us there was no issue with the title to the real property. 

      ***** *****

      ******** ** **** ****** ********* * **********

      ******** **** ****** ***********

      Joe R. Pyle Complete Auction & Realty Service

    • Initial Complaint

      Date:10/18/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      on october 13 2022 I bid on a vise in an online auction. I won the vise for 75 dollars plus the auctions 15 percent fee for a total of 86.25. when I went and picked up the item it had been broken and welded back together which isnt safe with a vise if the repair wasnt done by a certified welder and weld inspected by a professional. there were no mentions of a break or a repair in the description of the vise online. the pictures online did not show the break and repair which were intentionall because it was so obvious seeing the vise that it had been broken and repaired. i bought a product that I cant use because of safety reasons. i contacted the auction company and their reply was did you attend the preview before bidding. i did not attend the preview because the item looked to be in perfect condition in the pictures and the description had no mention of damage. i can not use this vise because it is not safe. i feel that they sold me an item that can not be used and I should be refunded the full amount paid for the item.

      Business Response

      Date: 10/26/2022

      All items are available for inspection prior to bidding. All items are sold as-is, where-is with no warranty written or implied.

    Joe R. Pyle Complete Auction and Reality, LLC is NOT a BBB Accredited Business.

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