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Business Profile

Fitness Center

Planet Fitness Casper, Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRodney M

    Date: 08/21/2024

    1 star
    I've been paying on two counts at planet fitness 4years or more. The 1 person I was paying for has moved away to ********* for the last couple years. So my girlfriend was put on there by planet fitness. They did it themselves. Switched it into my girlfriend's name. Well, this new guy 3 said she's not allowed there cause they didn't. Do it right. They didn't transfer the account right? But they still charge me every month and apparently I had missed a payment or a payment. Wasn't took it out of my bank account 400 and something days agoh and I haven't been there in over a dear. Well, I want to go in there the other day and. This ***** told me until I pay the 2 charges of $27 apiece that I wasn't allowed to use their services even though I've been paying on it for over a year and haven't even been there. Well, that same day he said I couldn't use their services. They took money out of my bank account and charge me for my 2 accounts. Which I'm not allowed to use and my girlfriend's and I'm allowed to use. I wanted to close my account and he says I can't close my account until I pay the late. Dirt, the fee that I was hidden paid for a 100 days ago so he's not letting me close my account. He's charged me every month, like 30 bucks. In account so $60 a Mand he's not letting me use their services. But they're charging me, so I just want to know how this ***** is. Operating, he acts like he's just high-and-mighty. He like was real thrilled with himself that he told me. I wasn't allowed to use his services in front of a bunch of people and. Just treated me like trash, even though I've been paying and not even using their services for over a year. I'm gonna contact some people and get down to the bottom of this. But I just wanted everyone to know how it's going there. At least for me and my girlfriend.

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