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Business Profile

Credit Repair Services

Credit Value

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Repair Services.

This business has 1 alert

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample. 

Complaints

Customer Complaints Summary

  • 228 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive been charged ***** weekly for a year for a service I have no recollection of signing up for. I have not authorized these payments or receive any kind of service for which to pay. I had no clue these transactions were happening. The company will not reply or answer calls.

  • Initial Complaint

    Date:26/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They took ***** out of my account t 2 times so far I have never delt with them or given any information **** **** ******** ****** **** **** ***

  • Initial Complaint

    Date:26/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Money taken without any notice

  • Initial Complaint

    Date:26/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sent to credit Value ******** **** ** **** This needs to stop. Any further payments will be reported to the ***** ****** *** *** I have left a detailed voicemail and reported the incident to the bank They refuse to refund me. * **** ****** * **** ** *** Please cancel your PAD to my account * ****** ****** ** *** *** ****** * ** *** **** ** ******* * ** *** ***** **** ******e, can you please do your part and stop taking money out **** ** *** ******* ** ******** ** *** ****** * ** *** **** *** **** * ******* ******** *** ** ** *** ******* **** **** ***** ****** ** *** ** ***** * * **** * ****** **** * **** ** ******* *********************** charged ***** on **** ** * ** plus NSF fees.AFTER product was already cancelled

  • Initial Complaint

    Date:23/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Credit value ** * **** ***** they never answer their phones or emails. At this point idk how they are still operating. They say I have a contract with them but wont produce it, I dont even have a credit card, and my bank wont do anything. They want to charge me *** a month for stop payments per account (* **** *) *** ********** **********.

  • Initial Complaint

    Date:14/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    * *** ******** *** ****** ***** ****** *** * **** ******** *** **** *** ** **** *********** *** I have been seeing unrecognized charges of ****** coming out of my account for the last 2 months. I called my bank to try and close that account down but was told that it was **** negative and that I would have to pay the nsf fees that were incurred. I would appreciate it if credit value can cancel any further payments.

  • Initial Complaint

    Date:12/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a charge on my bank account for ***** that I didnt sign up for. The company is credit value bpyId like these charges to stop!

  • Initial Complaint

    Date:12/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Its about credit value I applied for a loan didnt hear anything back from them now they are taking ***** from my bank account . I went to my bank **** ****** to investigate since I didnt agree for this place to take money out of my account since I was applying for a loan and didnt hear anything back .

  • Initial Complaint

    Date:08/05/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They advertised themselves as a loan company and instead they were taking money. Now I keep getting billed by them *** *** ****** * ***** **** ** **** ****** ***** *** ** **** ******

  • Initial Complaint

    Date:08/05/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was shopping for loan quotes, gave them the usual info. I have never had problems with loan companies doing this before, so when I got an email from them asking me to sign up for services from them, I didn't think much of it. Then I got a charge. Credit Value Bill ********* didn't authorize this or agree to whatever service this is.** * ** ******* **** ** **** ** *** ** ***** **** *** **** ******** * *** ******** ****** ***** **** ** **** ******* ** *********** *** ******* *** ******** *** *** ** **** ** ** *** * ****** **** ******* ******* ** *** ******** ******* ***** **** ** ***** ** *** ******* ****** *** **** **** **** **** ********* ******* ***

Credit Value is NOT a BBB Accredited Business.

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