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Business Profile

Credit Repair Services

Credit Value

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Repair Services.

This business has 1 alert

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample. 

Complaints

Customer Complaints Summary

  • 228 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/05/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied for a loan with Credit Value, I have not received a single email back from them, nor have I received any sort of service nor a loan from them.However, I am being charged once a week ***** since the middle of April onwards. I have stopped payment and will be requesting a refund. ****** ******** *** ***** ****** **** ** ** ** ** ***** ********* ** ** ********* ********* **** ** ****** ****** *** ** *** ****** ******** *** ******* ***** *** **** ***** *** **** ************ * ****** *** *** ******* ********** ***** ** *** ******* *****

  • Initial Complaint

    Date:08/05/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** wrongful debit to my account I did not agree to this and wish to terminate any dealings with this **** ** * company ****** ****

  • Initial Complaint

    Date:03/05/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has been charging me ***** weekly and I have no idea what for. * ******* **** ** * **** * *** **** ****** ****** ** ****** * **** ***** I needed a loan. I have never received anything from them other than charges. This has been happening for over a year consistently every week. I have no idea how to get the charges to stop. **** ******* **** ********* ** ** ** * ***** ****** ** * ***** ***** *** **** ****** ** ******** ******** ** *** **** ** * *** ** ***** 

  • Initial Complaint

    Date:21/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Their website leads you to believe that you are applying for a loan. They did an ************ Verification, which I thought was to check my banking history, but today **** ****** I receive an email stating that I was welcomed into a Credit Value Program. Turns out they only wanted your banking information to charge weekly payments of ******. I did NOT consent to be added to a debt management program or for them to debit my account. I contacted them via e-mail right away to request that it be immediately cancelled.

  • Initial Complaint

    Date:17/04/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On ***** **** I was charged ****** for a product I was unknowingly signing up for. I want to cancel this service immediately. There are no options on the website to do this, no answer via phone and social medias for this company are not active.

  • Initial Complaint

    Date:13/04/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i do not know who this company is but i did not authorize them to take funds from my account and my bank wont stop the transactions or help me.

  • Initial Complaint

    Date:11/04/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Since ******** ** **** this company ******* ***** my information and has been taking ***** out of my account every week! Theyve ****** **** **** **** from me! I cant contact anyone and have no idea how to stop this from coming out of my account!!!

  • Initial Complaint

    Date:10/04/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied for a loan ** * ****** *** *** ********** ********* *******. I did not have any correspondence with credit value, but they took ***** from my account without my knowledge. * **** ** ********* * *** ****** **** ** **** ** ****. Credit Value has never called me or emailed me to discuss this loan or payments that would be coming out of my account. This needs to be resolved as nothing was signed allowing these transactions to happen.

  • Initial Complaint

    Date:10/04/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just had a ***** payment took out of my account with no knowledge that it was happening also I never signed up for you program ** *** ** I getting charged for it

  • Initial Complaint

    Date:10/04/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am being billed to my bank account ****** I did not authorize, I applied for credit and now this is charging me.Credit Value's phone number is just voicemail. I want my money back and charges to cancel ************ **** *** ***** ********** ** *** 

Credit Value is NOT a BBB Accredited Business.

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