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Business Profile

Retail Florist

Bloomex

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Florist.

Reviews

This profile includes reviews for Bloomex's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bloomex has 24 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Bloomex

      6 3510 27 St Ne Calgary, AB T1Y 5E2

    • Bloomex

      20-B Rosedale Drive Dartmouth, NS B3A 1L8

    • Bloomex

      19133 Shaughnessy St Vancouver, BC V6P 6R9

    • Bloomex

      15324 - 116th Avenue Edmonton, AB T5M 3Z6

    • Bloomex

      6431 60 St Beaumont, AB T4X 0J3

    Customer Review Ratings

    4.12/5 stars

    Average of 422 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromBonnie B

      Date: 09/06/2025

      1 star
      Do not order from Bloomex, they are **** artists and do not care about what you have asked for with your ordered. I have contacted this company numerous times with no reply. Avoid this place at all costs. Save yourself the frustration and money. This business should not be operating they do not honor their promises and clearly dont care about customer satisfaction.I am writing to express my deep dissatisfaction with a recent order I placed through Bloomex. I paid ****** for a flower arrangement for my best friends mothers funeral that was not only overpriced but also incomplete. I was embarrassed to have my name on this arrangement. Upon delivery, it was immediately clear that half of the flowers listed in the original order were missing.I have contacted this business multiple times regarding this issue and was either ignored or misled with false promises that someone would get back to me. As of today, I have yet to receive a legitimate response, resolution, or ********* is unacceptable for a company to take payment for a product and then fail to deliver what was promisedboth in quality and in service. The fact that my follow-up concerns were disregarded makes this experience even more disappointing. Businesses that operate this way damage consumer trust and should not be in business if they cannot uphold basic standards of honesty and reliability.They are **** artists taking peoples money and delivering nothing close to what they ************** your time and money and shop elsewhere.
    • Review fromBrenda S

      Date: 31/05/2025

      1 star
      Placed order with local company rather than using an nb business, used an ns company Was told order would be delivered this morning No order delivered Called to check Was told they had to check and would call back No call back Called again, only to be told the order would be delivered on TuesdayGrandsons are in hockey tournament this weekend and have to exit hotel tomorrow morning at 11 so Tuesday is a no go Not happy at all Very disappointed grandsons that nana did not have a delivery for them Not goood people
    • Review fromFrance B

      Date: 23/05/2025

      1 star
      Horrible service, I have yet to receive my refund. Had I read the reviews, I would have run for the hills. They're Call Centre is offshore I believe. I will call my CC company for added protection. DO NOT ORDER FLOWERS FROM THIS PLACE. Chose a reputable company **** ******** pay extra
    • Review fromJackie T

      Date: 20/05/2025

      1 star
      Awful customer service, Made order, 100 percent of the flowers were subsatuted but no one asked me if its okay, ballon was deflated, greeting card typed on coupon code paper thrown in box, couldnt be delived on day I requested (flourist then promised chocholates because date was changed), person getting flowere did not get promised chocolates (just candy). Bouquet was ugly, all types of colors and types of flowers like getting rid of the odds and ends. Chatted several times to complain and wrote to the email addtress given on the chats, received an email that was for another customer named ***, however my order number was on the email but yet they are stating to *** about address and items I am not aware of so totally order mix up. Wrote back staing they wrote to the wrong person, no responce, wait a few days, write again, no respnce, write a few more times no responce, wrote with different email still no responce. Phone cutomer service with the lengthy issue and this person was hard to understand, he was ready to refund me however he couldnt help me understand where and how the refund worked, I told him that I didnt want to order from the same flourist and you are unable to change or pick your own flourist so I asked him to ask someone to exsplain to me how that worked he said he would relay my message. Never got a call or an email. I am shocked that this has happened especially being called another persons name in a email about a totally different order and no one is reading my email. Never felt so invisable before. Will never order here again.
    • Review fromMelissa M

      Date: 15/05/2025

      1 star
      I ordered a beautiful supersized bouquet of ***** Blush flowers for my sisters birthday. Not only did they deliver 4 days late, but they delivered a handful of wilted daisies. With a tiny foil balloon with no messaging as opposed to the Happy Birthday balloon that I paid for and the greeting card was a message written on the back of a coupon. I reached out to their customer service and all they did was apologize and say that what they delivered was of equal value to what I ordered and paid for. They will not accept accountability for anything but they were quick to take my money. They clearly have no regard and are incapable of providing customer service and they will not refund my money. I will NEVER use Bloomex again and I encourage everyone to think twice before paying for these con artists to provide a service. Makes me sick!
    • Review fromTracy V

      Date: 14/05/2025

      1 star
      Your business is ****!!! I ordered flowers for my mother for mother's day took 4 day to arrive. Not what I ordered I paid extra for more flowers to be put in boutique you didn't do it ! Absolutely embarrassing! I will never order from here again. Your company should be embarrassed your flowers are at best something you would find in a field! Shame on you ??
    • Review fromRichard F

      Date: 13/05/2025

      1 star
      Mothers day no delivery, no reply five days later , says on the way, ignoring cancelation, phone calls or emails, no reply no help ,, bloomex "
    • Review fromSAM B

      Date: 12/05/2025

      1 star
      Terrible. if you order flowers, dont expect them to be delivered on time, or at all. these crooks take your money and hang up on you when you call customer service asking for a manager or for a refund for unreceived product. no wonder there's a lawsuit against you.
    • Review fromSamandeep V

      Date: 10/05/2025

      1 star
      I'll never be buying from here again. Very misleading. You pay less than usual but you also get way less than expected. I ordered what I thought were going to be super vibrant beautiful colour bouquet based on the picture and description of the bouquet chosen. Instead we got half the size (I paid extra for the supersize to ensure they were big and full) and they were white and light pink. The picture was bright pink, peach and bright purple. Like what??? Are they insane? To pay extra for a larger set and get basic grocery store bouquet is unacceptable. The colour scheme wasn't even close to being the same either. I totally got scammed and will be reporting this company to the better business bureau. If they were small but at least the same colour I may have let it go but to be worse than grocery store selection at double the price?? Pure scam. DO NOT BUY FROM HERE. Pay a bit more and use a proper local florist in your area.
    • Review fromMaria A

      Date: 08/04/2025

      1 star
      I ordered a beautiful bouquet and when it arrived it looked nothing like like the photos. It honest looked like something someone would buy from the dollar store. I emailed customer service for 2 weeks and they said this:Thank you for contacting us. Please be informed that in accordance with our policy, we will not be able to issue a refund for an order that was confirmed, prepared, and sent out for delivery. To maintain your valued patronage, we are happy to provide you with an in-store credit on our website for future purchases. Kindly inform us if you would like us to proceed with this offer. Once again, we thank you for your business with us. Sincerely, Bloomex Team The bouquet cost over ***** and it was on sale. Regular ***** and the only credit they offered me was *****. I asked to speak to **** and they responded without a manager and gave me the exact same resoonse. I have pictures of what I ordered and what I rcvd. It was for a special person birthday and I was happy to be home when they arrived. I was mortified to give them to her. I felt cheap and this company by the reviews are liars and cheating their customers

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