We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Improvement

Milani Plumbing, Heating & Air Conditioning Ltd.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Milani Plumbing, Heating & Air Conditioning Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Milani Plumbing, Heating & Air Conditioning Ltd. has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.84

    Average of 1,085 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Mark M

      Date: 19/06/2024

      Very pleasant experience. The gas fitter was very prompt, arriving within an hour of my phone call to Milani, and did a nice rough in installation for a cooktop from the existing gas line. East going and very professional. will have him back to do the final hookup when the kitchen is completed.

    • Robert W

      Date: 18/06/2024

      I have used Milani past many years will continue to so, fast schedule in home repairs, any technician through, friendly, explanations repair issue from start to completion, including the technician attended in home recently.

    • Roger F

      Date: 17/06/2024

      Sis arrived as expected. He worked diligently to complete services on furnace, 2 fireplaces and the *** Very pleased!

    • Faye H

      Date: 14/06/2024

      The Milani technician was very knowledgeable and answered all our questions. He arrived on time and quickly serviced our tankless hot water system. He recommended a new ignitor for the boiler and came back to install it when it arrived a week later. We are very happy with his work and would not hesitate to have him service the hot water system next year.

    • Makoto T

      Date: 14/06/2024

      Dmitry was a great installer. Fast, efficient, clean.He installed our heat pump and had all the piping so it was all concealed.******* had good communication and was very friendly. I would recommend him and the Milani team.

    • Brian M

      Date: 13/06/2024

      Milani technician was very thorough. He went above and beyond to make sure the service was done right. He explained all the steps he was doing to remediate the problem.

    • Eamonn H

      Date: 13/06/2024

      ******* was excellent. Full of knowledge, got the work done, and was cognizant of the time/cost. ***** in the office was equally helpful.

    • LB S

      Date: 13/06/2024

      First time ever calling a Plumbing company. Great impression. The technician Toby was fast, friendly, and professional, fixing the drain block issue. The dispatcher/office folk I spoke to over the phone and via texts were also very nice to deal with, I must add. I would recommend this company to friends and family with my blessing, based off this experience.


    • Kristine A

      Date: 13/06/2024

      **** was great!! Extremely professional, knowledgable, efficient and personable. We were very happy with his work.

    • Michael H

      Date: 12/06/2024

      I hired Milani regarding a toilet that repeatedly clogged. The technician, after removing the toilet, located the problem as a piece of plastic that was stuck in the main piping. The technician stated that he would not attempt removal because he did not want to risk the piece falling further down. He said the solution would be to cut up from the unit downstairs to get at the pipe. He then told us to contact our strata. The charge for this was $549.20. I then hired a different plumbing company through my strata, Benchmark Mechanical. The plumber was able to remove the plastic piece without having to access to the piping from the unit below. In hiring a plumber, I chose Milani knowing that they were more expensive than other plumbing companies, but on the expectation that they would be able to resolve the problem. However, I was required to hire another plumber who was able to resolve the problem without resorting to the Milani technicians proposed solution. I had to pay twice for the work to be done. Milani requested that I provide them a copy of my receipt with Benchmark Mechanical and would consider it, but they have not responded to any further communication.

    Milani Plumbing, Heating & Air Conditioning Ltd. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.