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Business Profile

Home Improvement

Milani Plumbing, Heating & Air Conditioning Ltd.

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Milani Plumbing, Heating & Air Conditioning Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Milani Plumbing, Heating & Air Conditioning Ltd. has 9 locations, listed below.

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    Customer Review Ratings

    4.84

    Average of 1,086 Customer Reviews

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    Review Details

    • ronald c

      Date: 03/09/2024

      ******** Did a great job and learned up the site after the job was done very happy with his work

    • Michael J

      Date: 02/09/2024

      We experienced a serious leak in the ceiling due to piping connected to the fridges ice maker. ************ from Milani came to our rescue and demonstrated exceptional knowledge in both plumbing and electrical work. He quickly identified the problem and removed parts of the ceiling drywall to prevent a potential collapse.***** professionalism made us feel secure and confident that the issue was being handled with care. He clearly explained the situation and provided us with our options after stopping the leak. We highly recommend **** L for his expertise and dedication!

    • Ron F

      Date: 29/08/2024

      ******* installed our new hot water on demand system within the quoted time and in very expert fashion. He was respectful of our home and did a great job. I couldnt be happier.

    • Bradd B

      Date: 18/08/2024

      Fast service and proficient service by the serviceman thank you

    • Azitta J

      Date: 16/08/2024

      They charged me $236 for fix a leaky faucet in which they did not fix and would not give me a refund. The first plumber also urinated on my bathroom floors and around the toilet. He said it's all fixed and if I run into any trouble down the line, to buy a new faucet and have it replaced. After he left, I found the urination and that the faucet was still leaky. I called the following morning and asked if someone could come for free to at least install a new faucet if I were to buy one. They wanted to charge me more for a second plumber to come. I complained heavily as the first visit seemed like a money grab. They eventually agreed to send manager to assess. The second plumber did not have the right tools for the job and I was told if he could not allocate the right tool to get to a screw, he would take out my entire sink! He said he would come at a later day to complete the job. He specifically said he would not charge me. I took time off work for a third visit and was phoned by their customer service that afternoon stating they will likely need to take out my sink and will charge me an extra $79 for every 30 minutes. I asked for a refund of my $236 and stated I wanted nothing else to do with them. They refused a refund and did not allow me to speak to a manager or anyone above the customer service lady. Then I found that my neighbour has that tool (and he is not a plumber). I feel like this company took my money; all I wanted was a refund which I asked for several times.

    • Darren M

      Date: 16/08/2024

      ******* was amazing. He did an amazing job installing our our new furnace!

    • Rod H

      Date: 15/08/2024

      Tankless installation. Dmitry was on time, friendly and efficient. Wore protective shoe covers and respected our home. Would highly recommend.


    • Ted A

      Date: 15/08/2024

      We chose Milani to install a heat pump system in our condo because they were very responsive, knowledgeable, experienced in dealing with strata requirements and installations in condos, and could organize all aspects of the project from permits to inspections to drywall repairs. ***** gave an in-person, on-the-spot quote and discussed the various options for locating the outdoor compressor and the indoor wall units. **** was our main contact who coordinated with us, organized for and submitted all the paperwork and reports required to gain strata approval, and communicated with our building property manager and onsite manager. The two installers, ****** and ****, did an excellent job over the two days they spent installing the compressor and indoor units, various conduit lines, and troubleshooting the inevitable issues that arise when you open walls for a retrofit. They worked diligently and explained what they were doing. They laid down protective covering on the floor, cut and labelled the drywall neatly to facilitate easy repairs after, cleaned up each day, and were both friendly and personable.

    • Colin S

      Date: 14/08/2024

      Excellent service from Milani. Their service technician, ****** was very courteous and knowledgeable and resolved my problem with old and serviceable faucets in a prompt and efficient manner. Highly recommended. Thank you.

    • Diana S

      Date: 08/08/2024

      Great service! Highly recommend this company! Our service tech ******* was awesome! 5 ??s from us!

    Milani Plumbing, Heating & Air Conditioning Ltd. is BBB Accredited.

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