Reviews
Customer Review Ratings
Average of 108 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromAmanda K
Date: 13/01/2023
5 starsAmanda K
Date: 13/01/2023
I highly recommend WR Mattress Gallery to anyone with bedding needs! Incredible customer service aside, WR Mattress Gallery is very community minded. Their holiday giveaway to support families in need with mattresses is a prime example of this and I am so grateful to share a community with WR Mattress Gallery.
WR Mattress Gallery
Date: 14/09/2024
****** Thank you for purchasing your mattress from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business. We try and give back as much as we can during the holidays as well as throughtout the year. Regards,***************************Review fromBonnie L
Date: 12/01/2023
5 starsBonnie L
Date: 12/01/2023
Excellent service and beautiful ***** ******* Cabinet with Gel Mattress cabinet bed. The WR Mattress Gallery Team was extremely helpful, professional and diligent at helping me find the perfect bed for our guest area. Jaime was able to locate both long distant and local shippers/movers to deliver our bed (into our basement) from the lower mainland to northern BC during difficult winter conditions. Our grandsons tried out the bed during their holiday sleepover and said it was comfortable. "****** *****" This is a great place to purchase beds and mattresses if you are looking for something unique, of sturdy construction and made in Canada. Thank you, ******WR Mattress Gallery
Date: 14/09/2024
Thank you for purchasing your cabinet bed from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business Regards,***************************Review fromPamela S
Date: 12/01/2023
5 starsPamela S
Date: 12/01/2023
Exceptional service both in store and during delivery! I would not hesitate in recommending this business to anyone seeking a new mattress!WR Mattress Gallery
Date: 14/09/2024
Thank you so much for your review ******. We appreciate you supporting our small business.Review fromJessica W
Date: 11/01/2023
5 starsJessica W
Date: 11/01/2023
The customer service at WR Mattress Gallery was excellent and exceeded my expectations. Jamie was attentive and took the effort to follow up after delivery to ensure everything went smoothly and the mattress was suitable. I recommend WR Mattress Gallery to anyone looking for a new mattress. Thank you for your superb service WR Mattress Gallery.WR Mattress Gallery
Date: 14/09/2024
******* Thank you for purchasing your mattress from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************Review fromBeatrice F
Date: 15/12/2022
5 starsWe recently had a Hudson Mattress and box spring delivered and I’m happy to say I received excellent attention on the sale as well as the delivery of the items. The two delivery men had our unit taken out and the new ones in place in minutes. It was a pleasure to do business with White Rock Mattress. Thank you.Review fromCurtis R
Date: 12/12/2022
5 starsCurtis R I was waking up tired with back pain and other aches. Now retired and having time to hit the gym, I initially attributed these factors to age and workout soreness. After some research, I stopped by WR Mattress Gallery. The service person listened, evaluated and made several recommendations. Jaime arranged delivery for my new **** ****** mattress and the attending team was beyond impressive. Not only did they set up my new bed, they moved the previous one to a second bedroom and assembled it as well. While I'm still getting used to my new mattress, I already sleep better and wake up with less nagging soreness. I highly recommend WR Mattress Gallery.....Review fromCarol S
Date: 10/12/2022
5 starsI assisted my mother in finding an adjustable bed and mattress at WR Mattress Gallery. We were provided with a great deal of knowledge and expertise by the sales agent. The delivery personnel showed up on time and assembled the new bed for us. They were very professional and provided us with great ongoing support. Recently, I had to call to gain support and once again I was provided with the ultimate customer service. We got immediate assistance which was vital for my mother who has multiple health conditions and requires the use of her adjustable bed to give her the relief needed. I commend all the staff for extending us such exceptional service in so many different ways.Review fromDonna M
Date: 09/12/2022
5 starsWe recently bought a Classic Plus mattress and latex pillows. At the store Jamie was very pleasant, knowledgeable and helpful. The delivery was quick and efficient, even with a planned shuffle of mattresses within our home. The new mattress is proving a successful purchase.Review fromDennis W
Date: 07/12/2022
5 starsHaving decided that a new mattress was needed and upon the advice of a Physiotherapist we visited WR Mattress Gallery. The staff we dealt with offered good and helpful advice on mattress selection which made our selection easy. Once we had tried our new mattress out for a few months it was decided that a firmer version would be more suitable. We contacted WR and after a short visit to the store, a firmer mattress was chosen and delivered to our home. We couldn’t be more pleased with our purchase.Review fromLori B
Date: 08/11/2022
5 starsLove our new Ironman mattress! My husband and I have reached an age where we have difficulty getting a good night's rest and this mattress has definitely improved our quality of sleep. Thanks to the White Rock Mattress Gallery for all their help in choosing the right mattress for us.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.