Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Furnace Repair

Super Value Home Services

Reviews

Customer Review Ratings

4.48/5 stars

Average of 23 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRichard C

    Date: 26/06/2025

    5 stars

    Richard C

    Date: 26/06/2025

    Service was courteous, friendly, and very efficient. Work was excellent!

    Super Value Home Services

    Date: 27/06/2025

    Hello Richard,
    Thank you so much for your feedback, we truly appreciate it! We are very glad to hear that you were happy with our services. It was a pleasure doing business with you and we cannot wait to do more work for you again in the future!
    Warm regards,
    The Super Value Home Services Team
  • Review fromJoséfa V

    Date: 04/06/2025

    5 stars

    Joséfa V

    Date: 04/06/2025

    Hello, Super Value. Thank you so much for being so flexible and understanding my predicament with trying to support my elderly father.
    Thank you also for the excellent job you did on cleaning his recliner and little couch. I honestly didn't expect it to come very clean because it had a few years of him spilling things on it.
    I look forward to having you clean the grungy carpet in my basement. It has existed since before I moved into this house and the previous owners had dogs. You cleaned a "doggy" carpet for us last summer. It made a massive difference. The house stunk from the previous tenants living there with many animals and never cleaning. We couldn't believe what a difference it made in the short time that you were there.
    * ***** *** ******** ** ***** **** ********

    Super Value Home Services

    Date: 06/06/2025

    Hello Josefa,
    Thank you so much for your feedback we truly appreciate it. We are very glad to hear that you were happy with our services. It was a pleasure doing business with you and we cannot wait to do more work for you again in the future!
    Warm regards,
    The Super Value Home Services Team
  • Review fromMarilyn T

    Date: 15/04/2025

    5 stars

    Marilyn T

    Date: 15/04/2025

    Service was great. Everything explained. Friendly, informative. Showed me before and after pics. Thank you Super Value Home Services.

    Super Value Home Services

    Date: 17/04/2025

    - Hi Marilyn,
    - Thank you so much for taking the time to submit this review! We are very glad to hear that you were happy with our services. It was a pleasure doing business with you and we cannot wait to do more work for you again in the future!
    Sincerely,
    The Super Value Home Services Team
  • Review fromMitch L

    Date: 24/03/2025

    5 stars

    Mitch L

    Date: 24/03/2025

    I was very happy with the service, his name was Jerry. He was thorough and explained everything. * ***** ********* ****** 

    Super Value Home Services

    Date: 25/03/2025

    Hello Mitch,
    Thank you so much for your feedback! We are very glad to hear that you were happy with our services and I will pass along your kind words to Gerry. It was a pleasure doing business with you and we cannot wait to do more work for you again in the future!
    Warm regards,
    The Super Value Home Services Team
  • Review fromJenna C

    Date: 04/03/2025

    1 star

    Jenna C

    Date: 04/03/2025

    **** **** ****** *** ********** Even after requesting several times and supposedly being put on a no contact list they are still contacting me.
    They didn’t do a good job at cleaning. I don’t want to use them again EVER. *** ** *** ***** ** ****** * ****** ****** ******* **** *** *********** ***** ******** ********* *** *******

    Super Value Home Services

    Date: 06/03/2025

    Hi Jenna,
    Thank you for your feedback, I am very sorry that this was your experience with our company, I looked up your file and I see that you were placed into our “Internal Do Not Call” list 2 years ago as per your request, but there was an error with our system which caused your file to come up to be called again by mistake. Rest assured, we care about our relationship with our clients and always do our best to respect their wishes when they ask not to be contacted with our promotional campaigns. We also have systems and processes in place to make sure we abide by the rules set by the CRTC to prevent any excessive contact with our clients, as we certainly don’t want anyone to feel like we are harassing them. Nevertheless, please accept our apology for this mishap, we will be sure to investigate why this happened so that it does not happen again. We also added a $** credit onto your file as a token of our apology, this credit will never expire and can be used for any of our services, we hope for the opportunity to earn your business back!
    Sincerely,
    The Super Value Home Services Team
  • Review fromDeleene C

    Date: 27/02/2025

    5 stars

    Deleene C

    Date: 27/02/2025

    The customer service provided by Jasmeet in the office was top notch. My decision to choose super value was mostly based on that. The technicians were great and talked me through all that was being done and made very good recommendations.

    Super Value Home Services

    Date: 28/02/2025

    Hi Deleene,
    Thank you so much for your feedback! We are very glad to hear that you were happy with Jasmeet and our Technicians. I will pass along your kind words to both of them. It was a pleasure doing business with you and we cannot wait to do more work for you again in the future!
    Warm regards,
    The Super Value Home Services Team
  • Review fromTina H

    Date: 27/01/2025

    5 stars

    Tina H

    Date: 27/01/2025

    * **** ******** ********* The Super Value Home Services technicians were very compassionate and extremely helpful. They were very quick with the service and were able to troubleshoot, even though I was not fully prepared.
    * ***** *** ** ****** ************

    Super Value Home Services

    Date: 28/01/2025

    Hi Tina,
    Thank you so much for submitting this awesome review! Our technicians certainly work hard to deliver exceptional service to all our clients! We will be sure to pass the feedback along to our technicians. We look forward to working with you again and promise to do what we can to be even better and make it a 5-Star experience again next time!
    Sincerely,
    The Super Value Home Services Team
  • Review fromWillem and Martha W

    Date: 14/01/2025

    5 stars

    Willem and Martha W

    Date: 14/01/2025

    In May we had same day service teams, on to do duct cleaning and one to service furnace. there was no issue to add last minute inspection of our 7 years not working A/C for minimal extra cost.
    Took Ji 15 minutes to kick the unit back to life. Yesterday we er faced with a not proper working furnace. Max I could get out of it was 64 F. This morning (09.30) I called Super Value Home and promptly 11.00 Ji showed up to do an inspection. It was a mystery seemingly the unit was functioning as it should, but it did not. Not sure what he did, but everything is back to normal and back on 72-73 F. Great crews!!!!!!

    Super Value Home Services

    Date: 16/01/2025

    Hello Willem,
    Thank you so much for your feedback! We are very glad to hear that you were happy with our services and I will pass along your kind words to Ji. It was a pleasure doing business with you and we cannot wait to do more work for you again in the future!
    Warm regards,
    The Super Value Home Services Team
  • Review fromJan C

    Date: 18/12/2024

    5 stars

    Jan C

    Date: 18/12/2024

    *** **
    We use this company regularly and are always satisfied. Our two dogs must recognize pet lovers as they greet them then let them clean without interruption.
    It’s great to have clean carpets for Christmas!

    Super Value Home Services

    Date: 20/12/2024

    Hello Jan,
    Thank you so much for your feedback we truly appreciate it. We are very glad to hear that you were happy with our services. It was a pleasure doing business with you and we cannot wait to do more work for you again in the future!
    Warm regards,
    The Super Value Home Services Team
  • Review fromMaggie P

    Date: 12/12/2024

    5 stars

    Maggie P

    Date: 12/12/2024

    We had our carpets cleaned. We were able to book same day cleaning, Jesse and Mathew were polite, professional and very efficient. They did an awesome job on the carpets, very happy.

    Super Value Home Services

    Date: 18/12/2024

    Hi Maggie,

    Thank you so much for submitting this awesome review! Our technicians certainly work hard to deliver exceptional service to all our clients, and we look forward to working with you again.

    Sincerely,
    The Super Value Home Services Team

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.