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Important information

• Additional Info:

  On February 6th, 2024, BBB sent correspondence to 145 John Street, Moncton NB E1C 2H5. On February 12th, and February 26th, 2024, we attempted to send email correspondence to [email protected]. We did not receive any form of response from K2 Property Management.
   
  BBB Serving the Atlantic Provinces has concluded an Investigation into the status of K2 Property Management. The Investigation was prompted by several phone and email inquiries, one negative customer review, and 2 formal complaints against K2 Property Management.
  
  K2 Property Management is reported by consumers (property owners) that hired K2 Property Management to manage their rental properties, including collecting rental deposits and monthly rents. The consumers (property owners) report not receiving the monthly rent funds from K2 Property Management and unable to receive any type of communication with them.
  
  Throughout the investigation, it was determined that the owners of K2 Property Management own/manage other businesses located throughout Nova Scotia and New Brunswick. Keeza Enterprises, Queen-E Smoke & Vape Outlet, Plugs and Plungers Contracting Inc., Mystic Sea Brewing, Keeza Suites, Bug off Extermination Inc., All Seasons Roofing & Exteriors, All Seasons Home Care Program, & Ready Set Deliver.
  
  When looking for a property management company to manage your rental properties, BBB recommends the following tips:

  • Get referrals. Decide if you are more comfortable with a small, local business or a large property management business and ask your realtor for referrals. Look for a property manager with specific expertise in the type of property you own. Be sure to check bbb.org for business profiles and to read the complaints and reviews for any company you are considering.

  • Interview potential managers. Meet property managers in person to see if you feel comfortable with them. Make sure they address all your questions and concerns. Be sure to ask how many properties they manage and if they own any of the properties. When the property manager owns their own property, you may be competing for tenants. Find out how often they check on their properties and how they handle maintenance.  

  • Check licensing and certification. Research the requirements to work as a property manager in your state or province. Check with the real estate or licensing division to see what licenses property managers need to have. Make sure all their required paperwork is up-to-date.
  

  • Review the management agreement. The agreement should define the property owner's and manager's responsibilities. Check that the agreement also details all included services, any extra fees, compliance with fair housing laws, and the cancellation policy. Make sure the agreement includes any oral promises made during the interview. Read everything thoroughly before signing, and do not sign if there are any blanks in the contract.

   

  Read more: https://www.bbb.org/article/news-releases/14100-bbb-tip-property-management