Reviews
Customer Review Ratings
Average of 110 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRichard T
Date: 18/07/2024
5 starsRichard T
Date: 18/07/2024
Overall: I am extremely pleased with my experience with MVS. I especially want to thank Surjit for his timely and detailed responses to my questions before and during the move.
This was sort of a complicated job. I live in the USA and I had to arrange for a car to be transported from Vancouver to Windsor. But MVS was the right company to handle the move. The car arrived in Windsor in perfect shape and very clean, too.
If I ever need to move a car in Canada again, MVS will get my business. Superb company. Thank for a great experience.
MVS Canada Logistics Inc.
Date: 24/07/2024
Thank you for taking the time to share your positive experience with MVS. We are thrilled to hear that you were pleased with our service, especially the timely and detailed responses from Surjit. We understand that transporting a car across countries can be complex, but we are glad we were able to handle the job effectively for you. It's great to know that your car arrived in Windsor in perfect condition and was clean as well. We truly appreciate your kind words, and we look forward to serving you again in the future if you need to move a car in Canada. Thank you for choosing MVS and for your support.Review fromDenise D
Date: 09/07/2024
5 starsDenise D
Date: 09/07/2024
Used MVS in April/May 2024 from Toronto to Edmonton and have no complaints. They were very quick to respond to our request for quote. Drop off was done by family, and they got a little turned around finding the lot but otherwise no issues. The regular updates during travel were appreciated. I liked that they laid out how often to expect updates; so I wasn’t worried on quiet days. The vehicle arrived in good working order and without damage despite being on open truck. Pick up was smooth. From drop off to pick up, timeline was better than promised and cost was reasonable. I’d use this company again or recommend them to anyone.MVS Canada Logistics Inc.
Date: 09/07/2024
Hi Denise,
Thanks for taking the time to leave this review. We really appreciate it and will pass it along to the staff here to show them their hard work is appreciated. He hope to help you again in the future should you have any vehicle shipping needs.
All the best.Review fromSage J
Date: 26/06/2024
5 starsSage J
Date: 26/06/2024
Excellent service throughout. MVS is your best option for shipping/transporting your vehicle across Canada. I have zero complaint about their performance and pricing.
We were receiving tracking updates throughout and we knew the progress status of where our car was till it arrived in Edmonton.
Super service provided by MVS.MVS Canada Logistics Inc.
Date: 05/07/2024
Thanks for taking the time to leave us a review. Glad to hear everything worked out so well with your shipment. Hope to see you again.
Best regards,
KevinReview fromMelvin M
Date: 12/06/2024
5 starsMelvin M
Date: 12/06/2024
When relocating from the greater Vancouver area to Manitoba I shipped my car and drove my van to my new place. It cost about the same amount to ship, possibly less, than flying back to retrieve my vehicle. Staff were courteous and met my every request. The car arrived in perfect condition.
Driving my van was an experience that I will not soon forget. Up and down steep grades on continuous curves alongside one-thousand foot ravines without guard rails, on slippery pavement where the temperature is cold enough for moisture to crystallize. Through Rogers Pass your eardrums click on the way up and click again on the way down. Fabulous scenery, but you are too busy trying to remain on the road and keep from ending your life to pay much attention. Further along on the Trans-Canada Highway the road surface was cracked every ten feet, smooth pavement apparently being a relic of a distant past. Provincial roads are a sequence of pot holes. The bill for repairing the front stabilizer and ball joint, etc., on my van when I reached my destination was about $1200.
Save wear and tear and by all means ship your vehicle, even if you only have one car. That is far better than spending three or four exhausting days on a rough road, plus the cost of hotels and meals.
I highly recommend MVS Canada for their convenient and fabulous service at reasonable cost.MVS Canada Logistics Inc.
Date: 13/06/2024
Hi Melvin,
Thanks very much for sharing your story - we never get to hear the backstories of why people ship their vehicles so it was nice to hear all about your drive there.
Glad everything worked out for you and we were happy to take care of shipping your vehicle.
All the best.Review fromShelley M
Date: 11/06/2024
5 starsShelley M
Date: 11/06/2024
I cannot think of one thing that you could improve on!
The customer service was above and beyond what you get from most companies period.
A quote was received promptly and at a very fair price. A personal follow up email was sent to confirm we received the quote. All questions and concerns were answered and MVS was great at assisting us in the process. Christina was amazing assisting us, and without her genuine interest in helping us, I'm unsure if purchasing a vehicle from an out of province dealership would've happened. I would absolutely recommend MVS Canada to everyone and would without a doubt use them again!MVS Canada Logistics Inc.
Date: 12/06/2024
Hi ********
Thanks so much for the kind review. We will pass this along to ********* as well as she will be glad to hear of her efforts have not going unnoticed.
Best Regards
*****Review fromQueen J
Date: 06/06/2024
5 starsQueen J
Date: 06/06/2024
I really enjoyed using MVS for shipping my car. My car was shipped from St. John's NL to Ottawa, ON. I got my car in 7 days, which I was not expecting. The shipping was a fast a smooth process and I am very happy with the service. One thing, I would of loved was better tracking updates. I was only informed when my car was at a terminal but not when it left a terminal. I do recognize that my car was shipped faster than the expected time so maybe the tracking couldn't keep up. But it would be nice to know when the car leaves a terminal as well. Luckily, I had my own way of tracking my car so I wasn't too worried. Otherwise, great service! My shipping agent ********* *. was very helpful and had great customer service! Thank you.MVS Canada Logistics Inc.
Date: 11/06/2024
Hi Queen,
Thank you for the kind review of our process. Glad to see everything went well during your shipment and are happy to hear about your positive experience.
All the best.Review fromJamie D
Date: 05/06/2024
5 starsJamie D
Date: 05/06/2024
**** *** ***** were great to deal with. Great service, will use MVS again.MVS Canada Logistics Inc.
Date: 11/06/2024
Hi Jamie, thanks for taking the time to leave some kind words. We appreciate your business and look forward to working with you again.Review fromSara S
Date: 04/06/2024
5 starsSara S
Date: 04/06/2024
Excellent communication, arrived on time and no issues from Toronto to Vancouver. Price was fair , similar to other providersMVS Canada Logistics Inc.
Date: 06/06/2024
Hi Sara,
Thanks for taking the time to leave us a positive review. We appreciate your business and hope we can be of service in the future.
Best regards,Review frompeter r
Date: 30/05/2024
5 starspeter r
Date: 30/05/2024
***** ****** May 30, 2024
MVS Canada Logistics. A company that actually delivers on its claims and promises. What a refreshing experience.
I recently shipped a car from Coastal BC to Southern Ontario. From beginning to end, the transaction was handled
with the utmost professionalism. The car arrived in perfect condition, well within the estimated time frame. They
refer to themselves as experts in this field, and they'll get no argument from me. I highly recommend MVs Canada
to anyone who's considering the shipment of a vehicle.MVS Canada Logistics Inc.
Date: 04/06/2024
Hi Peter,
Thanks so much for the kind review. Glad everything went smoothly with your shipment. We will certainly share this with our team here.
All the best.Review fromMichelle A
Date: 22/05/2024
5 starsMichelle A
Date: 22/05/2024
Great service trucking my car from London, Ontario to Calgary, Alberta. The car was shipped sooner than anticipated and I liked the fact that I could track the location of my car. Very friendly service!MVS Canada Logistics Inc.
Date: 28/05/2024
Thanks for taking time to leave us a review, ********. Glad that everything went smoothly for you during your shipment. Thanks again!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.