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Business Profile

Heating and Air Conditioning

L.G. Home Comfort Inc
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for L.G. Home Comfort Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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L.G. Home Comfort Inc has 2 locations, listed below.

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    Customer Review Ratings

    2.96

    Average of 23 Customer Reviews

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    Review Details

    • Jeremy C

      Date: 15/06/2025

      They installed a water filtration system in my home. The installers did a very clean job and were very accommodating to my requirements. Would definitely recommend.

    • Ekansh M

      Date: 12/06/2025

      Thanks to LG Home Comfort, our home is now way more energy-efficient. **** **** guided us through the heat pump program and we had a new water heater, furnace, and heat pump installed. Already seeing a difference in our utility bills!

    • Sonu P

      Date: 12/06/2025

      I had an excellent experience with LG Home Comfort when they installed a new hot water tank and heat pump in my home. From start to finish, the process was smooth, professional, and hassle-free.
      The installation team was punctual, respectful, and knowledgeable. They worked efficiently, explained the system thoroughly, and made sure everything was cleaned up before they left. The new equipment is working perfectly, and I’ve already noticed an improvement in both comfort and efficiency.
      Communication with the office was clear and responsive. They walked me through available rebates and financing options, and everything was handled exactly as promised. I appreciated the transparency and professionalism at every step.
      Highly recommend LG Home Comfort to anyone looking for reliable HVAC services. Great job!

    • abin p

      Date: 11/06/2025

      I had the opportunity to learn about the HVAC systems offered by LG Home Comfort Inc. through **** ****, and I was very impressed with the information provided. The experience was excellent, and I look forward to doing more business with LG in the future. **** **** did an outstanding job

    • Prince G

      Date: 02/06/2025

      Prince G

      Date: 02/06/2025

      I recently had L.G. Home Comfort Inc. provide HVAC service at my home, and I couldn't be more satisfied with the experience! From the initial consultation to the completion of the work, their team was professional, knowledgeable, and incredibly courteous. They took the time to explain everything clearly, answered all my questions, and made sure I was comfortable with the process. The quality of their work is outstanding, and my home is now much more comfortable thanks to their expertise. I highly recommend L.G. Home Comfort Inc. to anyone in need of HVAC services – you won't be disappointed!"

      L.G. Home Comfort Inc

      Date: 04/06/2025

      Thank you ******, we appreciate you taking the time to share your experience with our team.

    • Zeeshan S

      Date: 02/06/2025

      Zeeshan S

      Date: 02/06/2025

      I got an amazing deal for a new AC with LG Home comfort, I got a BBQ as a free gift

      L.G. Home Comfort Inc

      Date: 04/06/2025

      Thank you for sharing your experience *******, we appreciate it. Happy Grilling

    • Sam Singh

      Date: 02/06/2025

      Sam Singh

      Date: 02/06/2025

      LG home comfort is demanding $1200.00 from me for an uncomplicated very simple removal of a tankless water heater that I excercised my right to return.I could easily have done it myself. It took less than half an hour to remove it entirely. I have paid $790.00 and refuse to pay anymore. The contract did not give a figure for a removal fee. I am now being hounded by a collection agency.
      ****** ** ** **** ********

      L.G. Home Comfort Inc

      Date: 06/06/2025

      Hi ******,
      You did request removal within the 10 day period and it was honored. The terms and conditions of the original contract that you signed with us does advise of a removal labour cost. the $1200 plus hst that you were quoted was for the removal of the tankless unit and the reinstallation of your previous unit, including the remodification of the gas lines. This was quoted to you, and accepted in writing by yourself prior to work commencing. When you provided payment to our team, you did not pay the full amount and after trying to reach out to collect the remaining balance on multiple occasions you refused to pay, which is why your balance was sent to collections. Should you wish to have the file removed from collections and settle the balance please feel free to call our office.

      Sam Singh

      Date: 15/06/2025

      1. The undue haste to commit me to the contract violated my rights under the law to a time period "cooling down" which gave me the opportunity to reconsider the purchase.
      The installation crew was waiting in my driveway before I signed the contract. They magically appeared.
      2. You removed my existing rental water heater and took away all of the fittings that were in operation and working perfectly. Where are my connection fittings that you removed, No modification was necessary.
      3.The contact for removal does not specify any fee. The fee is therefore negotiable and not unilaterally and arbitrarily fixed by you. I would not have signed the contract otherwise.
      4 I never signed any agreement to pay you $1200.00 to remove your appliance.
      5.I have paid you $790.00 which any reasonable thinking person would agree is more than enough to compensate you for the privilege of giving you the opportunity to sell me an appliance which failed to meet my expectations. $790.00 is the equivalent of THREE YEARS AND THREE MONTHS of my water heater rental which will now cost me $1580.00. NO MORE.I have paid you enough with nothing to show for it.
      6.
      5..

    • Scott R

      Date: 14/04/2025

      I reached out to LG Home Comfort from an ad on ********. They came and looked at my situation (on demand combi boiler replacement) and said they would provide a quote. The original person did not get back to me. After requesting an update to the quote 3 times his alleged boss *** reached out to me and said he would get right on it. He had me take pictures etc. I had to reach out to him 2 weeks later again! It has been 2 months and they never got back to me AT ALL. Not even to tell me they weren't interested. They ghosted me. Great customer service boys. I'll never ask for another quote from this company.

    • Falguni C

      Date: 08/04/2025

      Falguni C

      Date: 08/04/2025

      ***** **** ***** Sales or CSR will never respond once they take your money.
      I have been without heat for 5 days now with no response. every time I call they say they will call back but no one has called back.
      Equipment is not even 8 months old. They asked me for money and when I called the manufacturer, they said my parts are free under Warranty.
      Even the sales guy ****** ***** is not picking up calls anymore.
      * ***** ****** * ***** ** *********

      L.G. Home Comfort Inc

      Date: 14/04/2025

      Good morning and we appreciate you writing a review. Please be advised that ****** is no longer with the company.
      Our service policy is to have a pre-authorization taken before being able to book service. Your equipment is under warranty, and should the reason for no heat fall within that warranty, the pre-auth is released and you are not charged. Warranty does not cover user errors, such as thermostat settings, or maintenance issues- such as dirty filters.

    • Jeff R

      Date: 26/02/2025

      Jeff R

      Date: 26/02/2025

      They installed a heat pump for me, and within 5 months it broke down in Dec 24 and to date Feb 25 its still broke down. Very frustrating as I overpayed for this unit and they are the worst service I've encountered.

      L.G. Home Comfort Inc

      Date: 05/03/2025

      Hi Mr. *******,
      We have acknowledged that the time to get your unit repaired has been longer than our standard. However there is a warranty process that needs to be followed and you are not allowing our team onsite to get the information required and complete the repairs. The manufacturer will not approve a replacement until the process is followed. I would encourage you to call in to the office so we can arrange a time to have our technician out to get the information the manufacturer has requested and get your system up and running.

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