Business Profile
Collections Agencies
Veritas Alliance IncorporatedHeadquarters
This business is NOT BBB Accredited.
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Important information
- Customer Complaint:Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample.
Complaints
This profile includes complaints for Veritas Alliance Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 175 total complaints in the last 3 years.
- 50 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:03/11/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
* **** ********** ** ******** ********* ***** ****** ********* ******* **** *** *** ****** ****** ***** *** ********* ********. This complaint is against 'Veritas Alliance', with a letterhead stating '*** ***** ******** ************ ***********'. The letter as before is threatening me with some form of ***** legal action "if I don't pay an outstanding balance of $4, 412.00 for a '**** Loan'. On previous occasions I have contacted **** and **** ******* and there is absolutely no knowledge nor indication of any outstanding Loan in my name. I have no loans or payments owing to **** and knowing I have only ever owned one **** vehicle. Not purchased from ****.
**** ******* sent me a letter to indicate that the claim is bogus and false and that there isn't and never has been any outstanding loan or payments owing to ****. It's a lie and if whomever company is created from this address indicated above does not STOP I will take action against them. The letter is not signed properly and is from a '********* ******'. Please inform the many different companies from *** ****** ****** ***** *** *********, in this case Veritas Alliance Incorporated to STOP. **** ** **********. If any ******* credit statements have been done, they shall remove them immediately. If not, I will prosecute.Business Response
Date: 07/11/2022
The business responded to this complaint but asked that its response not be published.Business Response
Date: 21/11/2022
The business responded to this complaint but asked that its response not be published.Customer Answer
Date: 24/11/2022
Complaint: ********The complaint is again for Veriatis Alliance. Veriatis Alliance have indicated I owe a debt to "****". I have no such debt. The original complaint was through BBB as ********. I couldn't find anywhere to indicate on the BBB site accept/reject button and offer and explanation. Veriatis Alliance now say the debt is with "******"? What? It doesn't make any sense... Veriatis Alliance also indicated an attached document, there was no attached document. Throughout my life I have owned/leased mostly German automobiles (***/**** etc.,). I have owned a **** vehicle that was completely paid for. I have never owed any lease payments, nor loan payments, ever. I have paid all 100%. I have once again contacted "****" and they have confirmed that I have no debt whatsoever with "****". "****" have indicated to me to ignore and reject any such collections companies. Veriatis Alliance must STOP this nonsense. I have no debt owing whatsoever. I have attached the confirmation letter from "****" that was originally issued in 2004 recently confirmed and recently re-issued. I have covered over the Account number as I simply do not trust Veriatis Alliance. No concerns will be placed on my credit bureau as it is absolutely perfect. Respectfully, ****** ***** Business Response
Date: 29/11/2022
The business responded to this complaint but asked that its response not be published.Initial Complaint
Date:03/11/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I keep getting calls from Veritas for my son ********* ******* ,who no longer lives here and we do not communicate anymore for more than 7 years .they call up to 3 times a day . We tell them to stop , we don’t know we’re my son is living anymore , and that it is not my problem . They say they will delete my number ,but the calls keep on. And when I answer and tell them again , to stop and that ********* does not live here , they just hang up abruptly.
It’s just to a point that this is harassment, they have called once it was 9.00 pm .the different numbers that call are , ************* *************************,Business Response
Date: 07/11/2022
The business responded to this complaint but asked that its response not be published.Customer Answer
Date: 07/11/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** ****** *******Initial Complaint
Date:01/11/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
A company identifying themselves as Veritas keeps calling me from the phone number 1-************. Once I got an actual person, who explained to me I owed $30+ from a rental company in Toronto. I told them to mail me the invoice and I would pay it.
Now they keep calling me on average once a week. They ask me to verify myself. When i do they hang up.
I want them to send me an invoice IN THE MAIL. Or stop calling me.Business Response
Date: 17/11/2022
The business responded to this complaint but asked that its response not be published.Customer Answer
Date: 17/11/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ***********Initial Complaint
Date:31/10/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a new phone in January 2022. A few months later I received phone calls from Veritas - but never an actual person, just a voice recording. The person they were asking for is no longer associated with the phone number they are calling. I have tried to call back with the phone number that is given as a call back number, but no one ever answers. I am getting 3-4 calls per day and I have tried to block the number but they are able to leave voice mail, which is the same voice recording asking for the wrong person. The company needs to stop calling me.Business Response
Date: 07/11/2022
The business responded to this complaint but asked that its response not be published.Initial Complaint
Date:31/10/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am constantly receiving calls from this company and now letters as well for an alleged debt that is not showing on my credit report at all. This company calls me at least 5 times a week and when I answer to speak to someone the line hangs up. ***** **** * *****Business Response
Date: 07/11/2022
The business responded to this complaint but asked that its response not be published.Customer Answer
Date: 08/11/2022
Complaint: ********
I am rejecting this response because: I have not been provided an original contract for this debt and it is not in my credit report, therefore I will not take responsibility for a debt that I cannot verify as mine.
Sincerely,
****** ******Business Response
Date: 17/11/2022
The business responded to this complaint but asked that its response not be published.Customer Answer
Date: 26/11/2022
Complaint: ********
I am rejecting this response because: they have not provided proof that this is a valid collection on their part and are not trying to resolve the issue at all. They have also stepped up calling me multiple times a day, and when I answer the phone line disconnects.
Sincerely,
****** ******Business Response
Date: 29/11/2022
The business responded to this complaint but asked that its response not be published.Initial Complaint
Date:27/10/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
After I got a cell number from signing up with ****** I kept getting ********* calls and voice messages multiple times a day asking for someone with a different name. I don’t want to be ******** anymore because I do not owe anybody money and that is not my name so please stop. This has been going on for about 2 years now I think.Business Response
Date: 07/11/2022
The business responded to this complaint but asked that its response not be published.Customer Answer
Date: 07/11/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** **********Initial Complaint
Date:27/10/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Verity’s has been calling for years regarding us owning money. We don’t!
The code is *******
Last year we dug into this and thought it was taken care of but they are calling again. 4-5 times a day or more.
Last year they were saying it’s from borrowing money from a ***** **** in Calgary in 2013 ( I think that was the year). We were not in Calgary!! Haven’t been in Calgary since 2006 and never borrow anything.
Please advise. Thanks ****Business Response
Date: 04/11/2022
The business responded to this complaint but asked that its response not be published.Customer Answer
Date: 04/11/2022
Complaint: ********
I am rejecting this response because: we were told that this was in Calgary Alberta. I did not live in Alberta in 2005. I also contacted ***** ***** and there is no record that i owe anyone!how far back can they go …. 2005. That’s 17 years ago. Isn’t there a limitation on time?
Sincerely,
***** ********Business Response
Date: 10/11/2022
The business responded to this complaint but asked that its response not be published.Customer Answer
Date: 14/11/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ********Initial Complaint
Date:27/10/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Veritas continues to call my place of work looking for people who do not work here. They say the have sent email correspondence but they have not. They call from multiple phone numbers, multiple times per day and it needs to stop. They are wasting our time and they don't even know who they are calling when they call our phone number.Business Response
Date: 04/11/2022
The business responded to this complaint but asked that its response not be published.Customer Answer
Date: 04/11/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** ********Initial Complaint
Date:27/10/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a collection letter from Veritas Alliance dated Oct 15, 2022 for an **** account number ending **** Veritas Account no. *******. Asking me to pay $21,323.14.
I am a senior citizen on income supplements and never I had business with ****. All my life I dealt with one bank only and **** is not that bank. On their letter they are saying that THEY CONFIRMED I HAVE THE MEANS TO PAY. How did they confirm that?? I am income supplements and living month to months. I believe this is ***** ** **** targeting me as I am a senior citizen, if not a mistake or similarities in names. I receive surplus of calls every day from different numbers asking me to pay money that I never borrowed. This is becoming irritating. I am asking that this company stop calling and sending me lettersBusiness Response
Date: 04/11/2022
The business responded to this complaint but asked that its response not be published.Customer Answer
Date: 04/11/2022
Complaint: ********
I am rejecting this response because I never had dealings with **** and I never had any borrowings from them. Kindly stop contacting me and remove me from your list.
Sincerely,
****** ******Business Response
Date: 10/11/2022
The business responded to this complaint but asked that its response not be published.Initial Complaint
Date:12/10/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Constant phone calls and unable to even block their number. A computer phoning me as many as four times per day.Business Response
Date: 18/10/2022
The business responded to this complaint but asked that its response not be published.
Veritas Alliance Incorporated is NOT a BBB Accredited Business.
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