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Business Profile

Disabled Persons Assistance

National Disability Credit Alliance Ltd

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Disabled Persons Assistance.

Reviews

Customer Review Ratings

2.16

Average of 51 Customer Reviews

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Review Details

  • Ernest D

    Date: 31/10/2022

    They trick u in to sign a application and they say is their contract. Then they have access to contact revenue canads and get their name on your info that u have to CANCEL with Revenue Canada. Then get your Dr to fill out a physical to submit for u to the goverment .My case they lost 2x and I paid to get it filled out again and again . Over the past year has been a night mear . Loosing proper paper work , endless phone call of asking the same questions, told I was not allowed for the credit....then ******** for another physical. Lost it on them and told them I was done with them and I would handle it myself. The physical I sent to the government and with in 7 weeks was mailed out reassessment. The same day I received another 2 emails demanding money for what they did. What ********* me and me getting all the physics done and paid then faxing it to them???????????

  • Anne L

    Date: 31/10/2022

    ** *** *** **** ********** They NEVER answer your phone calls or questions. They don’t listen to your requests. I told them I did not want to pursue things with them until they let me know their cost and they NEVER let me know. They just submitted on my behalf anyway (WITHOUT MY PERMISSION TO START) and then proceeded to charge me over $1700.00. * ** * ****** *** ** * **** **** ************ *** had NO intention of going ahead with them if there was a high cost. I would NEVER have agreed if they had told me the cost. They NEVER answer the phone and they NEVER answer your questions. **** *** *************  They just try to deceive you and trick you into using them and then take a huge portion of your money for doing NOTHING!!!!! ** *** *** ***** ******** I will NOT be paying them one single cent because they ignored my requests and questions and did things without my permission. ** *** ***** ************

  • Jules S.

    Date: 04/10/2022

    Jules S.

    Date: 04/10/2022

    ** * ***** **** ** ***** * ****** These people went into my account without even sending me an invoice. I didn’t have the money in it to cover what they wanted to charge me, I got charged NSF from my bank and they had the nerve to charge me NSF. Now they wanna take me to court because I don’t want to pay the NSF charges! And they wanna charge me their legal fees. All over $91.
    *** * ****** ** *********** I’m not made of money. I have tried several times to speak to a person about it and I get nothing. * ********** ***** ***** **** *** ******* * ***** ***** ********* ***** ****** ** ******** I’m sorry that I got involved with them to begin with.

    National Disability Credit Alliance Ltd

    Date: 09/12/2022

    Dear *****,


    I apologize for the delayed response. I will look into this right away and will revert back.


    Thank you for your patience and apologies for the inconveniences.

    National Disability Credit Alliance Ltd

    Date: 12/12/2022

    Dear *****,


    I have sent you an email and could you kindly respond to it so we can close this case.


    Thank you.


    Regards - Geerish G.


     


     

  • Maxine M

    Date: 29/09/2022

    Maxine M

    Date: 29/09/2022

    * ***** ***** ****** **** **** ***** ** ******** **. The tip off for me is when they wanted me to give them blind permission to debit my bank account. I couldn't understand why they wanted this permission when I'm seeking benefits and not the other way around. Immediately after reading this document's requirements and what they wanted of me, all the lights started flashing. I have never had anyone request debit information from me and i would NEVER give that permission to anyone. I have been trying to contact NDCA but i can never get through. I always get an answering service and the emails I send with specific questions are ignored. In addition, when filling out the application, there is nothing that states the NDCA would charge me money for this service. * ***** * **** ******* ******* ***** ********

    National Disability Credit Alliance Ltd

    Date: 09/12/2022

    Dear ******,


    Apologies for the delay in responding to your review but let me assure you, we are a professional firm helping people with disabilities to get what they are rightfully owed obviously based on circumstances.


    According to our records, you signed our Client Intake Package which has all the relevant details and our terms and conditions. We also reach out to your Medical Practitioner to get confirmation of your disability and other tax forms which are mandatory to be filed with CRA in order for them to review the application which will result in tax credits being paid to you.


    Our clients team would have made you aware of our step by step process and our fees are only payable if are successful in the claim for tax credits. We make it easier for our clients to settle their bill by setting up a PAD.I am sure this is just  some kind of miscommunication and I am sure we can get any of your queries resolved if you get back to your Client manager, Kristine A. or myself.


     

  • Launa S

    Date: 26/09/2022

    Launa S

    Date: 26/09/2022

    Yes, they are working hard for me, to receive my Disability tax credit, they explain the situation, and they are looking out for my best interest, I appreciate their time and effort thanks to the Team of NDCA.

    National Disability Credit Alliance Ltd

    Date: 12/12/2022

    Hi *****,


    Thank you for the kind feedback and glad we were able to help. We will always aim to meet our client's expectations and be there for them when needed! Have a great day!

  • Helena K

    Date: 26/09/2022

    Helena K

    Date: 26/09/2022

    I am happy so far with their service I think there are doing a great job

    National Disability Credit Alliance Ltd

    Date: 13/12/2022

    Dear ******,


    We are very pleased to have your feedback and happy we are meeting your expectations.


    Apologies for the delayed response and look forward to assisting you in the future!

  • Karen W

    Date: 23/09/2022

    Karen W

    Date: 23/09/2022

    Leaving a 3 star review for now. I applied and now no one is getting back to me. Not the caseworker, not the main line, not the manager. Been leaving voicemails every other day for over a month.
    When I did speak with the lady she was very nice though. I did call CRA and they said they are a legit business but their lack of response makes me question it.
    I thought maybe by msging here I might get a response

    National Disability Credit Alliance Ltd

    Date: 13/12/2022

    Dear *****,


    Apologies for the delayed response and I can confirm we have now wrapped up your case and all is well. 


    We aim for a speedy response to most clients and we are sorry if things have taken a little longer than expected to conclude for the current Submissions. 


    We look forward to keep assisting you in the future and we thank you for your patience above all!

  • Pamela O

    Date: 16/09/2022

    Pamela O

    Date: 16/09/2022

    They were OK 1st to get started but they take 33% and then when I try to get away from them now they're trying to claim money from a climate rebate which they're not entitled to. they also told me that they can take Part of my child support as well. I have paid all I owe them for the disability tax credits which according to the CRA was never claimed or approved. Even though I have a letter from NDCA claiming it was. all they did was put in for the caregiver amount which now I have to justify to the CRA.

    National Disability Credit Alliance Ltd

    Date: 13/12/2022

    Dear ******,


    Apologies for the late response.


    Just to clarify, we have a process in place to make sure our clients are aware of our fee structure which stands at 25% not 33%. We have taken note of your comments and we have paused doing further work as per your instructions but in general, we have an expert team who are here to maximize the tax credits available to our clients as long as they are eligible.If you need further assistance, we will be there for you again!

  • cheryle b.

    Date: 29/07/2022

    cheryle b.

    Date: 29/07/2022

    BE VERY AWARE OF THESE PEOPLE. THEY ARE NOT IN TORONTO ONT. THEY ARE OUT OF CHINA.....THERE IS NO SUCH NUMBER IN CANADA.......YOU WILL NEVER BEABLE TO JUST CALL AND TALK, YOU WILL ALWAYS HAVE TO LEAVE A M3SSAGE. IF YOU HAVE GIVEN THEM YOUR SIN NUMBERCALL THECRA IMMEDIATELY TO HAVE YOUR ACC9UNT LOCKEDAGAINST THEM..****** ******* *** **** ********** ** ** ******** **** *** * ****

    National Disability Credit Alliance Ltd

    Date: 13/12/2022

    Dear *******,


    Apologies for the late response.


    I am not sure how you found us being located in China but we are born and bred in Canada and based in Toronto. 


    We have a process in place from the moment our client reach out to us and again we treat each client with a high level of confidentiality when it comes to their personal information adhering to all the compliance in place. You can call us anytime and if our client's team are already assisting other people, you can leave a message and we will get back to your promptly. We have helped many Canadians so far and  we will keep working hard for them as they deserve what they are entitled to. If you have further concerns, please reach out to us and we will clear any misunderstanding.******** *** ******* *** *** **** *** **** ****** ** ****** ******** *** ******* *** *** *** **** ***** ** ** ****** ** ****** ***** *** *** **** ** *** **** ********

  • Tana F

    Date: 18/07/2022

    Tana F

    Date: 18/07/2022

    i am very very pleased with my experience and am grateful for the patience and understanding of the staff

    National Disability Credit Alliance Ltd

    Date: 11/08/2022

    Hi ****,



    Thank you for taking the time to provide your feedback on your experience with us and with our team. We pride ourselves in giving every client the best support and ultimately meeting their expectations while going above and beyond if necessary.

    Have a wonderful day!

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