Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

Macho Movers Inc

Reviews

Customer Review Ratings

4.69/5 stars

Average of 26 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJim L

    Date: 30/05/2023

    5 stars
    My family and I recently had the pleasure of working with this most amazing moving company for my move from Guelph, Ontario to Milton, Ontario. From start to finish, Macho Movers made my move an experience I won't soon forget. Their team of professionals were courteous, efficient, and extremely skilled at what they do. They took care of all my belongings as if they were their own, and made sure everything arrived at my new home in perfect condition. I had an enormous piano, which the last movers I had hired struggled with The team that Macho Movers sent moved the piano with ease. The communication throughout the entire process was outstanding and I never felt like I was left in the dark. Macho Movers went above and beyond my expectations and truly made my move stress-free. I would highly recommend this moving company to anyone in need of a smooth and seamless moving experience. Thank you so much for all your hard work!
  • Review fromM. H.

    Date: 13/05/2023

    1 star

    M. H.

    Date: 13/05/2023

    Forgot to put the only bed back together, the very one that they disassembled for the move.
    Just a one bedroom apartment.
    *** ****** ********  
    Very poor service, ********** *********. Senior female here.
    *** ****** **** **** ********* ** ** ***** *** **** ** *********. *** * ***** ******* ***** *** *** ***** *** *********** *** *** ** ** ***** *** ********* ******* 
    Can’t believe they didn’t put my bed back together.
    Having to pay another mover to do the job.
    ********* * ****** *** **** *************** ********

    Macho Movers Inc

    Date: 10/08/2023

    We apologize for forgetting not to put the bed back together, however this was not mentioned to the movers before they left and finished packing up. If this was mentioned to us we would have gladly come back or sent someone like out to take the bed back together.
    Our team normally asks the customer if they can use the restroom before using it. It is customary to use the restroom at the residence where we are working. To use a different facility, it would require packing up the moving truck and driving to a public restroom everytime one of the crew members needs to use the facility. In cases where the move is in a rural location the nearest public facility could be quite a distance away. Some businesses also do not appreciate or accommodate non paying customers come in to use the restrooms.

    M. H.

    Date: 15/08/2023

    You are kidding me.
    How macho of you ,, To dis-respect a customer., and weasel your way out of the most basic of basic moving duties.
    WHAT COMPANY disassembles the ONE AND ONLY BED, in a very simple move, AND THEN DOESN’T RE-ASSEMBLE IT. ?????
    And then doesn’t apologize and come back and re-assemble it..
    do you understand what very bad business manners you have ?
    Not hard to figure out. Do I have to. Repeat that ??? Not. . Hard…. To… figure……..out.
    Didn’t know they were little boys that don’t know the very basics of moving. We were specifically instructed by you !!!! to leave the bed as it was.
    YOU WOULD PUT IT BACK TOGETHER.
    We have it in writing.
    Otherwise you would not put it back together upon. delivery. WE EVEN HAD TO TAKE PICTURES. FOR YOU.
    The supervisor, who was in charge conveniently snuck away , wherever he was, before assembling my bed. How could anybody in their right mind, not. Automatically put a bed that they took apart, back together.
    WHAT. COMPANY, IN HEAVENS NAME, LEAVES WITHOUT ASSEMBLING THE ONE AND ONLY BED, in an apartment
    We did call back, and we were told you would NOT. come back to re-assemble the. one bed in the apartment.
    DONT PUT IT ON. ME TO DO YOUR JOB. . PAY ME THEN TO BE THEIR SUPERVISOR.
    NOBODY ASKED ME ABOUT ANYTHING. IF I WAS DONE. WITH THEM.
    MOVING 101. ******************* YOU TAKE BED APART, YOU PUT BED BACK. TOGETHER —————————————
    NEXT POINT:
    Regarding peeing in 2 freshly cleaned and sanitized. bathrooms, and then again, upon arrival at destination.
    ITS NOT HARD TO HOLD. IN THEIR PEE PEE FOR THE 2 HOURS THEY WERE AT MY HOUSE.
    They drove past several TIm Hortons on the way from Guelph to Oakville, down Trafalgar.
    ANY BODY can use the toilets. !! We do it all the time travelling through Canada. That is obvious, and you as an employer should not be making silly excuses.
    THEN, THEY HAD LUNCH ON THE WAY TO DELIVER MY FURNITURE. ———. THAT IS WHERE YOU GO PEE. AND THEN IN THE NEXT 2 HOURS. THEY HOLD IN THEIR PEE -PEES, LIKE ADULTS DO. , WHEN THEY ARE WORKING..
  • Review fromNancy G

    Date: 01/04/2023

    5 stars
    Excellent. 3 large appliances were moved (including to and from the basement). Two guys moved them quickly and with care. Great service!
  • Review fromDavid A

    Date: 15/12/2022

    5 stars

    David A

    Date: 15/12/2022

    The guys did a great job and stayed until we were satisfied that everything was in the right place

    Macho Movers Inc

    Date: 10/04/2023

    Thank you for taking the time to leave a review *****, it was a pleasure working with you.
  • Review fromSam C.

    Date: 09/11/2022

    5 stars
    Great team pleasure to work **** ***** ****** ********* **** *** *** *** ****** *****
  • Review fromWayne S

    Date: 12/09/2022

    5 stars

    Wayne S

    Date: 12/09/2022

    We had a very heavy object we needed moved from our garage into our basement. Macho movers arrived on time and with two guys, got the job done!!
    Thanks guys!!

    Macho Movers Inc

    Date: 21/10/2022

    Thank you ***** for the great review, we were happy to get this completed for you!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.