Reviews
This profile includes reviews for Nordik Windows & Doors's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 165 Customer Reviews
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Review fromItalia D.
Date: 24/08/2022
5 starsItalia D.
Date: 24/08/2022
Best Service ever. They are with you every step of the way. Very professional. We placed our order early June and was told the doors would not arrive till December. Our door did not close properly so we were very worried about safety and losing heat in the winter. Our salesman Chuck informed the manufacturer about our situation but no guarantees. He continued to call the mfg to push the order through and we received our patio doors mid August and installed. The techs were professional and the workmanship was excellent. Quality of doors are top notch. ** ****** ********* ****. Thank you to the Nordik team and especially our salesperson Chuck.
Nordik Windows & Doors
Date: 03/10/2022
Thank you so much for sharing, we are very pleased to hear you are happy with the new doors and the service received from Chuck and the rest of the Nordik team!Review fromLorna S.
Date: 20/08/2022
5 starsLorna S.
Date: 20/08/2022
It was an absolute pleasure meeting and speaking with Katiely. I really appreciate her transparency. The information she provided to me was extremely relevant and helpful to guide me to make the pertinent decision as required. She is easy to talk to and was simple the best of all the other agents. * **** *** ******** ** ********* *** *** *** *** ******Nordik Windows & Doors
Date: 29/09/2022
Hey there! thank you for the fantastic feedback from your time working with Katiely! We are thrilled that you were able to work together and find the right window solution for your home!Review fromZiad S.
Date: 18/08/2022
5 starsZiad S.
Date: 18/08/2022
Very pleased with the work done by Mr Tommy A. regarding the installation of our back door. Very professional.Nordik Windows & Doors
Date: 28/09/2022
Hey thanks for the great review and for letting us know how pleased you were with Tommy's work!Review fromKristina J
Date: 17/08/2022
1 starWe put our order in with Nordik Windows and Doors for a new front door last November to be told install would be May. Understandable as I am well aware of supply chain issues. Come May we were told September was the new install date. But if we paid for a more expensive door, we can get it installed by august which we did as we wanted this done. We ended up getting a call in June that the door was ready to be installed. On install date, we noticed a manufacturer issue where they measured and cut wrong so the side light window is crooked. We're told someone would come back the next day to fix it... it's been 2 months. And because the original installers thought it would be fixed immediately, they didn't seal the outside of the doors and yellow jackets decided to make a nest inside. Husband ends up getting stung in the face, and we had to stop using our front door. Followed up almost every other day and we kept getting the "we're working on it" or "the manufacturer isn't getting back to us". Frankly, that's not my problem. Oh, and to top it off, they cashed my Cheque for payment on a door that's NOT done. Now, it's in the "CEO's hands" and we're waiting to hear. Never using this company again *** **** **** ******** ** ***** ***** ** *****Review fromGlen G
Date: 15/08/2022
1 starThis is the third time trying to put in this complaint. Contract #*** ***. Condensed version. Ordered windows in Aug. 8-24 Installed Feb 9-11, Feb 9 install was canceled because of installers flat tire. They showed upon the10 and 11 and started the install but only got the inside done. Feb 13 they booked for service for Feb 18 and demanded money. Feb 18 cancelled because of weather. Rebooked for Feb. 22 ccancelled because of icy conditions. March 28 salesman told me he orsered new windows because he told me the windows were defective Mar 30 booked for Apr 2 and payment was demanded. I sent pictures of defects, installer also took pictures of defects they were well aware of all the issues for 2 months. The outside of the house has been exposed all this time. The installer showed up in the afternoon obviously not prepared to finish the job but to demanded payment. We have yet to see a printed bill. The office called to say the installer told them I refused to let him do the job. Not true the house has been exposed for months now with woodpeckers pecking at the frames every morning. We're talking 13 windows. April. 6 the manager was going to inspect the windows. I was feeling well and was afraid I had covid. Understandably the manager decided not to enter the house. April 14 2 managers showed up, one from stoney creek and one from kitchener. The mangers agreed there were defects with the windows and decided reglazing would fix the problems. April 21 office called to cancel the outside capping because it was raining. April 30 installer was guilted into showing up to finish the job. After he was done I noticed there were a lot of windows not cocked properly and the finish wasn't what I ordered, again asked for money but no bill. The contract states I ordered full frames on the windows and spect I got inserts but how do I know without seeing a bill? They are suppose to show up tomorrow for the repairs, we'll see how that goes. To sum up 4 months in and still waiting
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