Complaints

This profile includes complaints for Leon's Furniture Limited's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Leon's Furniture Limited

  45 Gordon MacKay Rd PO Box 1100 Station B North York, ON M9N 3X3

• 

  Leon's Furniture Limited

  10081 McLaughlin Rd N Brampton, ON L7A 2X5

• 

  Leon's Furniture Limited

  286 Fairway Rd S Kitchener, ON N2C 1W9

• 

  Leon's Furniture Limited

  440 Taylor Rd. Niagara on the Lake, ON L0S 1J0

• 

  Leon's Furniture Limited

  20 McLevin Ave Scarborough, ON M1B 2V5

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:12/05/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello Dear,
  I am writing to file a formal complaint regarding a recent transaction with Leon's Furniture LTD in Richmond Hill , ***** ***** ****** ** *** *** .I purchased a dining set in APR 21 deleivered APR 25 ,but unfortunately, the product didn't meet my expectations due to poor quality upon reaching out to the business, I was informed that returns are only accepted if the item is damaged .However, my circumstances do not fall within this policy ,and I am unable to resolve the matter directly with them.Despite my efforts to contact customer service or management ,I have not received a satisfactory resolution .I am seeking the following resolution: Requesting refund my money.
  I would appreciate it if the BBB could assist in resolving this issue by mediating between myself and the business.Please let me know if you require any additional information to process my complaint .
  Thank you for your time and attention to this matter.I look forward to your assistance inhaling me reach a fair resolution .
  Sincerely ****** *****

  Business Response

  Date: 23/05/2025

  Thank you for reaching out. 
  
  We apologize for any confusion. Leon's has always maintained an all-sales final policy, as we do not sell on an approval basis. 
  
  The details of our policy are available in-store, online and on your order receipt.
  
  All delivered or picked-up items are subject to their respective factory warranties. If an item has damage, the steps would be to repair or replace.
  
  Kind regards,

  Leon's Furniture Ltd. 

  
  

  Customer Answer

  Date: 26/05/2025

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:

  Dear Leon's Customer Service,

  Thank you for your response.I understand that you have a final sale policy.

  However , I am still concerned about the quality of the dining set I received .The material is not as expected, and the chairs are very uncomfortable .

  I appreciate the offer to repair the items, but I believe this does not fully address the issues I have encountered. I kindly request that we explore other

  possible solutions, such as a replacement or a refund, given the circumstances.

  Thank you for your understanding, and I look forward to your prompt response.

  Best regards

  ****** *****

  
  
  
  
  Sincerely,
  
  
  
  ****** *****

  Business Response

  Date: 05/06/2025

  Hello ******

  We respectfully maintain our position.

  If you have a genuine concern regarding the product that you believe is a factory defect, we can send a technician to inspect under the factory warranty. 

   

• Initial Complaint

  Date:13/01/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The power reclining chaise of the 3-piece sectional couch did not work almost immediately upon installation when delivered on January 9, 2025. Within the first 10minutes of use, the chaise stayed at the reclined position and could not move back up. It seems there was a switch, control panel, or motor issue. The power cords were all connected and the power brick had a steady green light. The motor had no sound when the button was pressed. The chaise was malfunctioning upon receipt and did not meet the expectations of a purchase of almost $2,000. Leon’s refused to accept the return and provide refund and stated that a technician must inspect and attempt to fix it first before any further steps can be taken. We expected a working sectional and power reclining chaise and now we have to wait for a technician to arrive to diagnose the issue, and likely have to order replacement parts that can take weeks to months so that the couch can work as originally intended.
  
  I’ve insisted on my dissatisfaction and distrust on their product that would fail immediately upon receipt and did not want an exact replacement, which is what they would do if the technician failed to repair it, as this malfunction shows the **** ** ******* *** likelihood that this would happen again in the future. I notified Leon’s within 24 hours that it was delivered and they had refused full refund for faulty merchandise. They would otherwise charge a ******** 50% restocking fee if I didn’t want a technician to inspect the chaise, ***** ** ********* ******** ********. **** ** ************ *** ***** ******** **** ** *** **** ** ******** *** ****** ** **** **** *** ****** *** ********* **** ****** ****** **** ******** *********

  Business Response

  Date: 19/02/2025

  
  We understand this concern has been addressed by the store. If you have any outstanding issues, please get in touch with us ** ********************.
  
  Kind regards, 
  
  Leon's furniture ltd. 

• Initial Complaint

  Date:03/12/2024

  Type:Delivery Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Purchased two recliners loveseat on Sept 30. Was on invoice that we would receive it within 6 to 8 weeks. I did wait the full 8 weeks and contacted them and they did not return my call until I phoned 5 times. They now tell me it will not be at warehouse until Dec 13th. I have called them again twice today Dec 2nd to make sure for I do need it by Christmas Eve *** * ** *** **** *** **********  If not I need to know when I can receive my refund for I had to pay for it already and have to go somewhere else. Have not heard back from them.
  
  Thanks ****

  Customer Answer

  Date: 02/01/2025

  Thank you for your response to complaint above I have received my money back which I ask for.  My furniture was not now going to arrive until Jan 15th and I needed something for Christmas.  Furniture was to arrive at first on Nov 15th and I had to give them a call on it.  They told me it was coming Dec 15th when I phoned in Nov.  Then phoning them back on Dec 15th when I had not heard from them they said not until Jan 15th so I ask for money back.  Money was returned to me in two days.
  

  
  

• Initial Complaint

  Date:21/11/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing a complaint against Leon’s Furniture regarding my recent purchase and poor customer service.
  
  On January 6, 2024, I purchased a 4-piece sectional sofa from the Brockville location for $2953.81, including an extended warranty, with delivery promised in 8-10 weeks. However, my order was delayed by 20 weeks, and I was not informed until I reached out. Despite multiple attempts to contact the store, I received no response. After initiating a chargeback, Leon’s contacted me, promising delivery if I canceled the dispute. The sofa was delivered on July 31, 2024—30 weeks after payment.
  
  In late August, I noticed excessive pilling and a hole along the seam of the chaise. My attempts to contact the store’s manager were ignored. On September 21, I visited the store and was advised to email the Kingston location. On September 24, I was told replacement upholstery would be sent for repair. On November 8, I was informed the fabric had arrived and a truck would pick up the damaged section on November 12 for repairs.
  
  On November 20, I received a call from the service manager stating that the couch was “excessively soiled” and repairs would not be made. While I have two dogs, the couch is not abnormally dirty. **** ****** ** ************* ** the couch is only a few months old.
  
  Furthermore, customer service has been unhelpful *** ************** **** ***** *********** *** ***** *** *** ** *** *********** ** ** **** ****** **** ********* ******. I was also told that if the damage hadn’t worsened since the photos were taken, it would have been repaired. This does not make sense, given their 7-week delay in addressing the issue.
  
  At this point, no satisfactory resolution has been provided. I have faced significant communication issues, with calls and emails often going unanswered* ******* ***********.
  
  I request the BBB’s assistance in ensuring Leon’s Furniture resolves this issue appropriately, either by replacing the defective section of sofa or providing a full refund.

  Business Response

  Date: 21/11/2024

  Item was brought in for repair has been deemed unsanitary and not under warranty due to either misuse or excessive use

  Customer Answer

  Date: 21/11/2024

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:

  This response is completely unacceptable *** **************. ******** ********* ** ******. The product is severely worn, which clearly indicates a defect. The home is occupied by a single adult who works full-time, in addition to an on-call job and a part-time business. The couch is used for approximately 1–1.5 hours in the evenings and 5–6 hours over the course of a weekend—a usage pattern far from excessive. Despite this use, the issue with the seams was noticed within 30 days of purchase, and reported 52 days after purchase, further underscoring that this is not a case of wear and tear but a reflection of ********* poor quality and craftsmanship.

  Leon's claim of durability and quality is contradicted *** **** by my experience *** ** ******** ****** ******* ****** ********** ****** ******** ****** ** ****** ** *** **** ** ********* ****** ** ******* ***** ** **** ******* ***** *** ********* ** ****** *** **** **** ******* ** ********* *** ************ **** ** * ********* ******** *** ****** ******* ******** ***** *** ********* ** **** ******* *******

  Additionally, I would like to address a concerning matter regarding your marketing practices. At the time of purchase, the couch was advertised in your Boxing Week flyer and on your website with a yellow “SALE” label, listed at $2,199. However, shortly after my purchase, the yellow “SALE” label was quietly removed from your website, while the price remained unchanged. **** ******** **** *** ****** *** ************ *********. I have screenshots to support this claim of ********* marketing, and I note that the price remains $2,199 as of today. **** ********* ****** ** ***** *** *** ************ *** *** ********* ********.
  
  I demand a responsible and prompt resolution to this matter, including addressing the defective product and these serious concerns about your sales practices. If this is not resolved satisfactorily, I will not hestitate to escalate the issue further.
  
  
  
  Sincerely,
  
  
  
  *** ******

  Business Response

  Date: 25/11/2024

  We have received all of your correspondence outlining your concerns regarding the sectional purchased from our Brockville location. 
  
  We apologize for the delays you encountered during your initial purchase. While many shipping delays are beyond our control, we are committed to improving our communication when such situations arise. Regarding your concerns about pricing, Leon's adheres to all relevant pricing laws and regulations.
  
  Regrettably, the store's assessment of the sectional, including the photos and in-person evaluation, identified significant soiling and other signs of excessive wear inconsistent with everyday use. We understand your position that the seam defect was unrelated; however, the condition of the item voids repair or replacement under warranty.
  
  Leon's Brockville is prepared to offer a 50% discount on the purchase of a replacement piece for the damaged item with or a partial refund equivalent to the value of the unused portion of the L2 Complete 5-Year Protection Plan, 
  
  If you have any further questions or would like to accept the proposed resolution, please contact Leon's Brockville team within the next ten business days.
  
  Regards,

  Leon's Furniture Ltd.

• Initial Complaint

  Date:21/11/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was shopping for a couch, and spoke to Leon's sales about one leather section, which is on sale. He recommended a 5 year warranty, and promised company will gift a leathers care kit when I buy the 5 year warranty. Sales also promised I could cancel the 5 year warranty later if I don't think I need it.
  couch was delivered in April. We were away whole summer outside of canada July to September, Only started to really use the couch when we came back in October and realized I wont need the 5 year warranty. I contacted Leon's and asking to cancel the 5 year warranty and get a refund. Note the couch comes with a 1 year manufacturer warranty already automatically. So the 5 year warranty doesnt kick in at all after less than 6 months.This alone makes a refund request reasonable, plus that was promised by sales.
  Leaons insisted that they cant refund once the order is completed as product was delivered. As a matter of fact, while the sales also promised a leathers care kit as a gift for purchsing the 5 year warranty, the care kit was never delivered. Therefore the order cant be deemed complete. I have been contacting Leon's multiple tines, asking someone other than Richmond store to look at the case and process the complaint. There has been jo follow up at all. This is the complaint and am askig for refund for the 5 year warranty. Thanks

  Business Response

  Date: 21/11/2024

  Good day,
  
  We apologize for any confusion regarding the L2 Warranty plan. This plan allows you to request a refund for the price, provided it is unused at the end of the warranty term.
  
  Please note that you may only claim a refund after May 19, 2029, and only if ********** has no record of any claims made during the warranty period. For full details of the plan, please refer to the warranty brochure. (available online or the store can provide you a copy)
  
  Thank you.

  Customer Answer

  Date: 25/11/2024

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:
  
  
  
  Sincerely,
  
  
  
  ***** **

  Business Response

  Date: 28/11/2024

   

  Hi there,
  
  Thank you for reaching out again. We are genuinely sorry for any inconvenience this may cause, but we must adhere to our policies and guidelines.
  Please note that all sales are final. However, as a valued customer who purchased the warranty, you're eligible for a refund of the plan's price at the end of its term, provided no claims are made during that period. 
  
  The L2 warranty is insurance on your product provided by **********. 
  
  You can find all the details on our website and in the warranty brochure.
  
  Best regards, 
  
  Leon's Furniture Ltd.
  
  

• Initial Complaint

  Date:29/10/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought sofa from Leons on 9th May'22 and paid $3805. In addition I was sold a 5 year fabric protection warranty- which in the words of their salesperson would cover all Stains as well as accidental damages. Leons apparently outsourced this warranty to another company called ****** *****.
  
  Recently while cleaning the sofa for dirt removal, the fabric around the buttons **** ********* started to stain. When I called Leons, they directed me to ****** *****. When I spoke with ****** , they dismissed my claim saying that these are rust marks and not covered. They dismissed the claim even before inspecting the Sofa.
  
  Now I have several issues here:
  1) I bought the warranty from Leons, in Leons store , on the recommendation of Leons sales person. But when ****** ***** refused to honour the warranty, Leons simply washed their hands saying they cant do anything about it. I did not pay to ****** , my business relationship is with Leons. When their service provider defaults, them washing away their hands without resolution is not done.
  
  ** ***** ** ******* ************ ********* *** **** *** ****** ***** ******** ***** ** ********* ******. No one told me while buying the sofa that these are metal buttons *** **** **** *** ******* and prone to rusting.
  
  3) For the actual warranty itself, Leons website says Heat marks, burns are covered- but ****** ***** refuses to honour the warranty saying it rust.
  
  ** ******* ** ********* *** **** ********* *** ********* ******** ***** ********* ******* *********** ** ******** **** * **** ****** ******** *** ***** * *** ********** *** ******** **** ***** ******** ****** *** ******

  Business Response

  Date: 12/11/2024

  Good afternoon,
  
  After reviewing this file, we can confirm that the local store has explained the procedure regarding the product under the factory warranty. We sincerely apologize for any inconvenience this may have caused and hope you are satisfied with the resolutions provided.
  
  If you have any further concerns that need to be addressed, please do not hesitate to contact us at *********************.
  
  Kind regards,
  
  Leon's Furniture Ltd.

• Initial Complaint

  Date:24/10/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Purchased a sofa set Nov. 2022. There was a back order and told should get sofa around Jan 2023. Arrived March 2023. Almost right away issues were happening. Leons ******* sent there tech out and repaired it a few different times. In Aug 2023 they decided to order a replacement sofa.(same style) That arrived Oct 2023. Problems where the arms were falling off within the first weeks. Leons sent their tech a few different times until Mar 2024. 1 yr is up use the extended warranty company ******. They have been here to fix issues before and now since Aug 2024 they can't find a tech.?? ** * ************** ****** *** * **** ************* ******* *** * ***** ***** *** **** **** * ****** ***** ****** *** * ****** **** ** ************ **** ** ** **********

  Business Response

  Date: 12/11/2024

  Good afternoon,
  
  We confirmed with the local store that they have explained the procedure for the product under warranty. 
  
  Leon's ******* is independently owned and operated. If you have any further concerns that need to be addressed, please do not hesitate to contact us at *********************. We will forward your concerns to senior management and the owners there.
  
  Kind regards,
  
  Leon's Furniture Ltd.

• Initial Complaint

  Date:22/10/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  • I purchased 5-piece sectional recliner from Leons furniture ****** ********** *** ********* on 11 feb 2024 **** ***** *** *********** and was promised it will be delivered within 4-6 weeks. I received the recliner on 4th May 2024 (After 12 Weeks) .
  • After using the recliner for 2 months, one of the recliners stopped working and I reported the issue to Leons customer service in July . After 3 weeks of reporting, I got a call from customer service that technician will be visiting to inspect the recliner . Post inspection it was found that the recliner motor was not working, and it needs to be replaced.
  • The new recliner motor is not available for immediate replacement as it is shipped from outside Canada, and I am still awaiting (4 months now)
  • I have spoked to Customer service several times and even escalated to customer service manager couple of times and they are saying they can’t do anything except waiting for the shipment to arrive and have been giving new dates whenever I call them to follow up.

  Business Response

  Date: 12/11/2024

  Good afternoon,
  
  After reviewing this file, we can confirm that the local store has explained the procedure regarding the product under the factory warranty. We sincerely apologize for any inconvenience this may have caused and hope you are satisfied with the resolutions provided.
  
  If you have any further concerns that need to be addressed, please do not hesitate to contact us at *********************.
  
  Kind regards,
  
  Leon's Furniture Ltd.
  

• Initial Complaint

  Date:22/10/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a glass nightstand along with a few other items through Leon’s in May 2024. I received the nightstand in July I believe (I cannot remember when it was delivered).
  
  Towards the end of August, I noticed there was a crack on the top of the night stand. I contacted Leon’s and informed them of what happened and assured them that I did not cause the damage. It was never hit on anything and has been barely used.
  
  The crack isn’t on the top surface and is on the inside. When I put my finger over it, it’s smooth, like there is no crack. I’m seeking help because I notified Leon’s less than a month after receiving and it doesn’t appear that they’re helping to resolve this issue.
  
  I’m at a stand still because I moved the nightstand to a different location after I reported it to Leon’s and it’s in an isolated area, but the crack isn’t getting bigger without it being used at all.

  Business Response

  Date: 12/11/2024

  Good afternoon

  Upon reviewing this file, we can confirm that the nightstand was exchanged. We certainly apologize for the inconvenience and hope you are happy with the resolutions. 

  Don't hesitate to contact us at ********************* if you have any further concerns that need to be addressed. 
  
  Kind regards,

  Leon's Funiture Ltd. 

• Initial Complaint

  Date:17/10/2024

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought a washer and dryer from Leon ***** in December 2023, the total price was 2398.32$ which included a 2YR gold coverage which was 319.95$ and ended in 2026 (all receipts are available if needed). Only 7 months after my purchase, in July 2024, the dryer had revealed a defect. The dryer would make such loud noises that the neighbours complained. It was so loud to the point where we couldn’t even dry our clothes anymore because of the headache it cause for me *** ** ******. So i went to Leon ***** and Leon ****** and told them to come and see the issue, they said they can’t do anything about it, it’s the manufacturer of the machine ,Whirlpool, that can help. So we called them and they sent someone to check two weeks later on August 23. The worker themselves said that the machine has a default with the heating system that created an immense loud noise, he then ordered a piece and said he thinks this might help but he’s not sure and that it will come in 2 weeks. It’s now been 3 months and the piece had never arrived. I tried to call the manufacturer and Leon and all they keep saying is well call you back or you have to wait two more weeks. They would never call back. So we went to Leon in ***** to talk to a manager about this situation and if we could maybe exchange our dryer or atleast find a solution to this problem, and all she said was that Leon cannot initiate an exchange without the permission of the manufacturers and that she will call them and then tell us if they can exchange. Once she called us back she said the manufacturers never answered her **** ** ********* ************** and that she will call us back once she gets a call back. It’s now been another two weeks and we have heard nothing so far, every time we try to call they never answer. **** ***** *********** *** **** ******* ** *** ** ****** ** * ****** ***** ** ****** *** ****** ****** ******* ** ****** ****** *** ** ****** **** *** *** ***** *******

  Business Response

  Date: 28/10/2024

  Good afternoon, *****. 
  Regrettably, all delivered items are subject to a factory warranty. Management at your local store has contacted Whirlpool in hopes of having them escalate your file and are currently awaiting further direction. 
  
  Kind regards, 
  Leon's furniture Ltd. 
  

   

   

  Customer Answer

  Date: 02/11/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  
  
  
  Sincerely,
  
  
  
  ***** ** *****