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Business Profile

Telecommunications

Comwave Networks Inc

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Comwave Networks Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Comwave Networks Inc has 2 locations, listed below.

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    Customer Review Ratings

    1.16

    Average of 43 Customer Reviews

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    Review Details

    • Michelle M

      Date: 28/08/2022

      The internet service is absolutely unreliable!! * **** ***** ************ **** *** ******** *** ***** ** **** *** ******** *** ** ****** ** ***** The internet goes in and out so randomly. My cable TV goes down randomly as well and can be out for days at a time. July and August has been absolutely horrible!! Two technicians have been to my home to check things and the last one repaired line outside and I still have problems with cable TV and the internet. Comwave wants me to pay $600 + $25 + whatever t*** *** ****** ** *** ** ** to cancel their services and I had started calling them about their crappy services since June 7th of 2022. ** ** ***** ************ *** *** *** *********** **** *** ******** ** *** ********** ** ** * *** **** **** ********* ** ******* *** **** ****** ** **** * *** *********

    • Robert M

      Date: 25/08/2022

      This is the worst internet service I have ever had. As someone who is frequently home bound **** ******* I count on my internet/TV for comfort. I cannot tell you how many days I have been without service. Once this contract is done I will not be renewing *** * **** ****** *** **** ** *** **** **** ********* Horrible service. Horrible connection. Horrible internet.

    • Michael S

      Date: 08/07/2022

      Michael S

      Date: 08/07/2022

      I would like Comwave to reinstate their afterhours technical support. Turning my modem off and on in after 5pm is not a solution. My service has been good, but when it goes down it doesn't always occur during "their business hours".

      Comwave Networks Inc

      Date: 20/07/2022

      We have received this review and appreciate the customer's feedback regarding our operation hours. We hope to get everything back to normal in the near future. Unfortunately, we have still been impacted by the COVID-19 pandemic and up to date, our Technical Support team is available Monday - Friday 9:00 AM - 9:00 PM, Saturday - Sunday 10:00 AM - 6:00 PM EST. Alternatively, our Customers can get all the support they need on our website at www.comwavehelp.com as there is a wealth of information available. We appreciate our valued customer's understanding.

    Comwave Networks Inc is NOT a BBB Accredited Business.

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