We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Telecommunications

Comwave Networks Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telecommunications.

Reviews

This profile includes reviews for Comwave Networks Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Comwave Networks Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.12

    Average of 43 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Shawn T

      Date: 11/09/2022

      Shawn T

      Date: 11/09/2022

      You are never truly done with Comwave. After finally getting rid of their atrocious service and returning the equipment following the directions they provided, and having confirmation that the equipment was received by Comwave, I am being threatened with a $95 Non Return Fee for the modem and three boxes. *** ***** ********* *** ****? They have everything but still want to charge me??

      Comwave Networks Inc

      Date: 21/10/2022

      ?We have reviewed the customer's account and based on our records, a reminder email advising him to return the equipment back was automatically sent on September 11, 2022.
      ?Kindly note that all items were marked as returned by September 14, 2022. On the same date, an email was sent confirming that all devices were received.
      ?We have enabled a line for him to reach out to our team over the phone if further assistance is needed. Kindly contact our Customer Service Team at ************** (option #2) from Monday - Friday 9:00 AM - 6:00 PM EST.

    • Michelle M

      Date: 28/08/2022

      The internet service is absolutely unreliable!! * **** ***** ************ **** *** ******** *** ***** ** **** *** ******** *** ** ****** ** ***** The internet goes in and out so randomly. My cable TV goes down randomly as well and can be out for days at a time. July and August has been absolutely horrible!! Two technicians have been to my home to check things and the last one repaired line outside and I still have problems with cable TV and the internet. Comwave wants me to pay $600 + $25 + whatever t*** *** ****** ** *** ** ** to cancel their services and I had started calling them about their crappy services since June 7th of 2022. ** ** ***** ************ *** *** *** *********** **** *** ******** ** *** ********** ** ** * *** **** **** ********* ** ******* *** **** ****** ** **** * *** *********

    • Robert M

      Date: 25/08/2022

      This is the worst internet service I have ever had. As someone who is frequently home bound **** ******* I count on my internet/TV for comfort. I cannot tell you how many days I have been without service. Once this contract is done I will not be renewing *** * **** ****** *** **** ** *** **** **** ********* Horrible service. Horrible connection. Horrible internet.

    Comwave Networks Inc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.