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Customer Review Ratings
Average of 27 Customer Reviews
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Review fromAnthony E
Date: 02/11/2023
5 starsAnthony E
Date: 02/11/2023
Great service. On time with no surprises !
Offered to pick me up !
Urban Automotive
Date: 14/11/2023
Thank you, Mr. *****, for being a long-time customer of Urban Automotive and for taking the time to leave a 5-star review on the BBB website.
We truly appreciate your continued trust in our services and your loyalty over the years. It's customers like you who motivate us to provide top-notch automotive care and customer service.
If you ever need assistance with your **** or have any automotive-related questions, please don't hesitate to reach out. We're here to help.
Safe driving, and we look forward to serving you in the future!
Best regards,
Mike U.
Founder, Urban AutomotiveReview fromRama Raju A
Date: 02/11/2023
5 starsRama Raju A
Date: 02/11/2023
Excellent service.Staff is friendly.shared the detailed report to focus on the next service.Urban Automotive
Date: 06/11/2023
Dear **** **** ******,
Thank you for choosing Urban Automotive for your automotive service needs and for taking the time to leave a 5-star review on the BBB website.
We greatly appreciate your support and trust in our services as a first-time customer. We always strive to provide top-quality service and exceed our customers' expectations, whether it's your first visit or you've been with us for years.
If you have any questions or if there's anything more we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future and providing you with the same exceptional service.
Safe driving and best regards,
Mike U.
Founder, Urban AutomotiveReview fromPeter J
Date: 01/11/2023
5 starsPeter J
Date: 01/11/2023
I can't say enough good things about Urban ..... I have been with Mike for many years and even though I'm now 90 miles away, still insist on having Urban service my vehicles....Derek has been a most valuable addition to the team
Bravo
***** ******Urban Automotive
Date: 02/11/2023
Dear ***** ******,
We're sincerely grateful for your continued trust and support as a longtime customer of Urban Automotive. Your loyalty means a lot to us, and we're delighted to have been able to serve you over the years.
Receiving a five-star review on the Better Business Bureau is truly appreciated. It reflects our commitment to delivering exceptional service, and we're glad to have met your expectations.
As always, we're here to assist with any of your vehicle needs. If you have any questions or require our services in the future, please don't hesitate to reach out.
Thank you for being a valued part of the Urban Automotive family. Safe driving!
Best regards,
Mike Urban
Founder, Urban AutomotiveReview fromTim S
Date: 03/10/2023
5 starsTim S
Date: 03/10/2023
Urban Auto is a great place to have your car worked on. I count good service as their biggest asset.
It’s never good news to get your car serviced but they are thorough and provide a detailed report on your car’s needs then get it done promptly.
I’ve been in the area for over 20 years. They continue to be a reliable source of car service.Urban Automotive
Date: 24/10/2023
Dear *** ******,
Thank you for being a long term client of our shop. We truly appreciate you sharing your positive experience with Urban Automotive's tune-up service and coolant flush for your 2012 ***** ******* on BBB. We're thrilled to receive your 5-star review and appreciate your recommendation.
As you know from being a long term client at Urban Automotive, we take great pride in delivering top-notch automotive services, and your feedback reaffirms our commitment to excellence. If you ever have any more automotive needs or questions in the future, please feel free to reach out. We're here to assist you.
Safe travels!
Best regards,
Mike U.
Founder, Urban AutomotiveReview fromDesire B
Date: 27/09/2023
5 starsDesire B
Date: 27/09/2023
You're always the best for me,I like Urban Automotive an thank you so much for all your services and assistance for my car,be blessedUrban Automotive
Date: 24/10/2023
Dear ****** ******,
Thank you for taking the time to leave a 5-star review for Urban Automotive's VIP oil change service for your 2018 *** **** on BBB. We sincerely appreciate your feedback and are delighted to hear that you had a positive experience with our service.
Our team is dedicated to providing top-quality service and ensuring our customers' vehicles are well taken care of. Your recommendation is a testament to our commitment to excellence.
If you ever require any further assistance with your vehicle, please don't hesitate to reach out. We're here to assist you.
Best regards,
Mike U.
Founder, Urban AutomotiveReview fromLinda R
Date: 16/09/2023
5 starsLinda R
Date: 16/09/2023
Very thorough, pleasant and helpful regarding my older car. I was advised what needed to be done asap, and what could be monitored.Urban Automotive
Date: 24/10/2023
Dear ***** ********,
Thank you for taking the time to leave a 5-star review for Urban Automotive's ***** **** brake replacement service on BBB. We truly appreciate your feedback and are glad to hear that you were satisfied with our service.
At Urban Automotive, we always aim to provide top-notch service and quality workmanship. Your recommendation means a lot to us, and we're here to assist you with any future automotive needs you may have.
If you ever have questions or require further assistance, please don't hesitate to reach out. Safe driving!
Best regards,
Mike U.
Founder, Urban AutomotiveReview fromViktor K
Date: 12/09/2023
5 starsViktor K
Date: 12/09/2023
Good service and friendly staff. This is not the first time I have come here.Urban Automotive
Date: 24/10/2023
Dear ****** ********,
Thank you for taking the time to leave a 5-star review for Urban Automotive's VIP oil change service for your 2014 *** ******* on BBB. We greatly appreciate your feedback and are pleased to hear that you had a positive experience with our service.
At Urban Automotive, we are committed to providing excellent service to all our customers, and your recommendation reinforces our dedication to quality and customer satisfaction.
If you ever need further assistance with your vehicle, please feel free to reach out. We're here to help!
Best regards,
Mike U.
Founder, Urban AutomotiveReview fromMatthew B
Date: 04/08/2023
5 starsMatthew B
Date: 04/08/2023
Honest, professional and competitive pricing. The dealer is no longer my first phone call.Urban Automotive
Date: 28/09/2023
Dear ******* *******,
Thank you for taking the time to leave a 5-star review on the BBB website. We're delighted to hear that you were pleased with the oil change and maintenance service we provided for your 2018 Audi A4, and we appreciate your continued trust in our services.
It's always a pleasure to welcome returning customers, and we're committed to maintaining the high-quality service that keeps you coming back. Your satisfaction is our priority, and your feedback is valuable to us.
If you have any questions or need assistance with your vehicle in the future, please feel free to reach out. We look forward to serving you again, and thank you for choosing Urban Automotive!
Best regards,
Mike U.
Founder, Urban AutomotiveReview fromDrew B
Date: 12/07/2023
5 starsThey go above and beyond. They are so kind and remember what is going on in my family’s personal life. They feel like a friend or family member there to help you with your car troubles. Great service and no pushy sales tactics. ****** ********* ***** ** ** *** **** **** *** *****Review fromLynde T
Date: 16/06/2023
5 starsLynde T
Date: 16/06/2023
We were extremely happy with the friendly, efficient and professional service at Urban Automotive. ** ***** ****** ********* *****Urban Automotive
Date: 12/09/2023
Dear *****,
Thank you for sharing your experience with us on BBB.org. We greatly appreciate your kind words and recommendation.
Providing friendly, efficient, and professional service is at the core of what we do at Urban Automotive, and we're thrilled to hear that it left a positive impression on you. Recommendations like yours are a testament to the hard work and dedication of our team.
If you ever need any further assistance or have questions about your vehicle in the future, please don't hesitate to reach out. We're here to help.
Safe travels, and we look forward to serving you again should the need arise.
Best regards,
Mike U.
Founder, Urban Automotive
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