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Customer Review Ratings
Average of 27 Customer Reviews
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Review fromDoris N
Date: 01/02/2023
5 starsDoris N
Date: 01/02/2023
Just picked up my car from Urban Automotive. Once again, I'm happy with the repairs that were done. I got the car back as quickly as they could fix it. They always give the interior a cleaning, which I very much appreciate.
I trust them with my car and have always been very satisfied with the work and orice. We have been customers since they opened.
Urban Automotive
Date: 11/09/2023
Dear *****,
Thank you for sharing your positive feedback about your recent experience at Urban Automotive. We're delighted to hear that you're once again satisfied with the repairs and the speed of service.
Our team takes pride in providing not only quality repairs but also a clean and well-maintained interior for your vehicle. It's fantastic to know that you trust us with your car and have been a valued customer since our early days.
If you ever have more automotive needs in the future or if there's anything specific you'd like to discuss, please don't hesitate to reach out. We're here to assist you.
Thank you for your continued support and for choosing Urban Automotive.
Best regards,
Mike U.
Founder, Urban AutomotiveReview fromChris P
Date: 23/01/2023
5 starsGood efficient, quality service. Friendly knowledgeable staff who always explain the work to be done! ***** ********** ********* ***** ********** ** ***** ******* *** ******* *** ****** *****Review frommohsen D
Date: 20/01/2023
5 starsKnowledgeable. Transparent. Forthcoming and honest.
Very helpful initial chat over the phone. Provided a very detailed diagnosis with pictures of the relevant engine parts over email once the car was taken in. Zero push to sell their service and downright good and friendly staff.
*** * **** ****** ** **** ************* ** ********** **********Review fromJohn D
Date: 26/12/2022
5 starsGreat place and great customer service. They take care of your vehicle equally as well.
Just Awsome!Review fromTomas A
Date: 15/12/2022
5 starsMichael and his team of mechanics did great job on ours both cars. Lucky to find this mechanic. Quality and Honesty. Two words to describe this business.Review fromMark P
Date: 05/12/2022
5 starsMark P
Date: 05/12/2022
Tire swap was done quickly! Also very appreciative of the safety inpsection for potential issues that was very thorough. Will definitely use again!Urban Automotive
Date: 27/03/2023
Thank you **** for taking the time to submit this review on the Better Business Bureau network.
we are committed to building personal relationships with our customers so they have a true feeling of friendship more than just being a process number and we do so through honesty and integrity with every service that we offer.
Regards:
Mike U.
(Proprietor)
Urban Automotive
"The satisfaction of our customers is what drives us"
***** * **** ***********************************Review fromDebbie K
Date: 20/10/2022
5 starsDebbie K
Date: 20/10/2022
I was so pleased with their service! Incredibly informative and friendly. *** * ***** *** ******* ** *** *** *******. I texted with Derek who kept me informed and updated on costs and plan. I will definitely return * ********* ** *******Urban Automotive
Date: 27/03/2023
Thank you ****** for taking the time to leave us this review on the Better Business Bureau platform.
We are committed to providing our customers personalized service that always put safety first.
Regards:
Mike Urban
(Proprietor)
Urban Automotive
"The satisfaction of our customers is what drives us"
***** * **** ***********************************
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