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Business Profile

Bank

Scotiabank

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Scotiabank's headquarters and its corporate-owned locations. To view all corporate locations, see

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Scotiabank has 130 locations, listed below.

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    Customer Review Ratings

    1.19/5 stars

    Average of 73 Customer Reviews

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    Review Details

    • Review fromJohn S

      Date: 09/08/2022

      1 star
      Have come under some hard financial times and I applied to unlock a locked in retirement account. Had the bank provided documents notarized by a lawyer as requested by the bank. It has been 8 weeks and I still have not received the transfer and have no idea when or if I will see the money. I am beside myself with how bad this bank is. They truly do not care about their clients.
    • Review fromBrad E

      Date: 17/07/2022

      1 star
      *************************************************************** ************************* Multiple times now I've gone to pay for things with my debit card only to have the transaction declined. The money should be there but Scotia chooses to do "system maintenance" regularly and my accounts just magically disappear for hours at a time. This morning I went to pay for gas and couldn't. I had to call my mother and have her bring cash to avoid having the cops called on me. This is unacceptable. I've had a bank account for the past 40 years and with Scotia this has started happening I've the past 6 months or so. I'm livid. Tomorrow I'm going to empty and close my accounts. I'm done with this ******** bank. You have one job and that's to hold peoples money until they want it. You can't even provide that service properly. I'm done!
    • Review fromSathya R

      Date: 04/07/2022

      1 star
      Every time when I want to deal my a/c with Scotiabank I had to wait hrs and hrs to deal my a/c. Which is really frustrating.. because we are working full time we were unable to call and wait for hrs and hrs..

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