Reviews

Review Details

• Review fromjohn m

  Date: 04/05/2023

  4 stars
  Product and installation was great, **** did a fantastic job however I was told my installation would occur between 7-9 am but installation didnt happen until noon hour, I wasnt too happy about that

• Review from BRYCE Peacock

  Date: 04/05/2023

  5 stars
  EXCELENTSERVICE FROM THE INITIAL ASSESSMENT OF REQUIREMENTS TO THE INSTALLATION.

• Review fromBarbara H

  Date: 04/05/2023

  5 stars
  We were delighted with the professional advice offered by ******* for our window replacement project. She was efficient and provided good information that helped in our decision-making. Her personable approach made this a very positive experience and we look forward to working with her and the Verdun team as the project unfolds.******* and ****

• Review fromMarie L

  Date: 03/05/2023

  5 stars
  I am impressed with Verdun. Their product (windows) is excellent and their service is impeccable. The installers (team ***** and *****) were professional, organized and efficient. They installed windows throughout the house and cleaned up afterwards (inside and outside). They answered all of my questions and, before leaving, made sure that I was familiar with the use of my new windows. This was my second time hiring Verdun and I recommend using this company for the purchase and installation of new windows.
  

  Verdun Windows and Doors

  Date: 04/05/2023

  Thank you very much for the great review!! We really appreciate you sharing your satisfaction and recognizing the installation team for their hard work and professionalism.

• Review fromMike D

  Date: 29/04/2023

  5 stars
  From start to finish the process was pretty smooth and very close to the expectations for time line given. What really made it for us was how friendly and professional the installers *** and ***** were. Long story short, would definitely do business with Verdun again.

• Review fromKurtis S

  Date: 29/04/2023

  5 stars
  Verdun Windows and Doors exceeded expectations with the new patio door installed in our family room. It adds light, a modern touch, and energy efficiency to the home. The best part relates to installation. **** was the consummate professional. He and his apprentice (***) were punctual, engaging, and very thorough. Highly recommended!

• Review fromNoemi R

  Date: 27/04/2023

  4 stars
  Although they clean everything after the job (in their own way), but too much dust in the whole house, despite installing a window with a broken glass (they must come again of course) but generally very courteous and professional, hopefully the windows last as long as they guarantee said.

• Review fromCayci F

  Date: 26/04/2023

  1 star
  Extremely disappointed with communication from Verdun. We had patio doors installed, and prior to installation we were wary. Someone on our street used them to replace a window and over a month later they still have red tape up and the job is not finished. For us, the guy who quoted neglected to tell us details about how to take care of electricity around the door. Thankfully we discovered the wires run up into the attic but nothing was said to us prior about how to prepare the area. We just lucked out. He didn't even check outside to make sure the doors could be installed properly. The team that came in was very nice and did a good job of installation. They checked everything to make sure it would be okay. However, they dropped tools and gouged our hardwood, and left glue on the floor that we cannot get up. They didn't put a drop cloth down, so they vacuumed before they left but we were left with a huge clean up of drywall ************ all over our hardwood floors. The door was very disappointing as it had gouges and scratches. Not what we paid for and extremely disappointed that we paid for a new door, yet it came with defects. They also cut too far and ended up cutting our baseboards on either side too wide for the door. They could have easily just jogged the cut to avoid this, but now we are left to replace the baseboards on both sides of the door which should never have happened. The whole thing felt extremely unprofessional.We emailed Verdun and did not hear back for over a week! During this time we sent a second email and even called and spoke to someone, who reassured us we would be receiving communication. Over a week later, they emailed to say it was being sent to the service department. Our doors were installed two weeks ago and we have still not heard back. They have taken our money and have not responded to our communication with any satisfaction. I would not recommend this company. I would hope they would reply to rectify this immediately.

• Review fromRay G

  Date: 26/04/2023

  5 stars
  Just writing to say thanks, for your excellent door that you installed April 1st.Its been 9 months now, and I have to say lve never had a problem locking the door now with the new door not unlike our old door, where you had to push the door in, and trying to turn the lock when it was extremely cold -15 or colder.This new door closes and locks like greased lightning really smooth.The same goes for the slider windows you also installed.Anyway thanks again for making and installing an excellent door and windows.*********************

• Review fromMelissa G

  Date: 21/04/2023

  5 stars
  Awesome sales service. No pressure; very knowledgeable. Pleasant experience!! Can't wait for the install.