Reviews
Customer Review Ratings
Average of 58 Customer Reviews
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Review fromDenis B
Date: 30/04/2024
5 starsJust wanted to say thank you! Arizer has to be the best vape hardware available! Everything from ordering, packaging, shipping is highly professional! I have been buying the *** ****** for years, would not even consider going with something else! It’s a great unit, tuff as hell, very reliable, and simple to use! I’ve required support once and they came thought perfectly! I’ll be buying some of the products again for sure!Review fromAdam R
Date: 22/04/2024
1 starAdam R
Date: 22/04/2024
******** ******** by far the worst vaporizers I have ever used. **** * ** ******* barely works and they don't do returns *** * **** ******** Horrible customer service **** *** * ****** ** ******** * *****
Arizer
Date: 25/04/2024
Thanks for your critical feedback. Customer satisfaction is a top priority for us and we're very sorry to hear you're experiencing issues with one of our products. We've been unable to locate any relevant correspondence with you in our system, but rest assured we're here to help. Our expert customer service team can answer any questions and help you get the most from our products, and if the device is not working properly it is covered under a limited 2-year warranty. Please reach out to our service team (Email: *******@******.com, Toll Free Voice Mail: ###-###-####) and we'll be happy to help in any way we can.Review fromRod E
Date: 16/04/2024
5 starsARIZER has been more than everything I could have imagined. Better Customer Support than ARIZER's is not possible. Truly remarkable as they have been, and are, in two major new product launches !!! Yet ARIZER made me feel my problem was important to them. With every ARIZER email through the (simple) process ARIZER valued my opinions, quickly helped with my special requests *** *** ***** **** *** **** ********* **** ** ***** ****. ARIZER's class is a model and example. And, I am grateful for this platform to say so.Review fromElizabeth T
Date: 13/04/2024
5 stars**** ******* ** * ***** ***** ** ** *** ******* * ******* Absolutely excellent service! I bought my first Arizer over 10 years ago, and since then I have purchased five more as gifts. Every recipient has been as pleased with their Arizer as I am with mine. Recently, I had occasion to contact the company where I found the staff to be as excellent as the products they sell. Not only were they remarkably kind and patient, they were quick to respond with a level of helpfulness I’ve not experienced in years. Five stars because from staff to merchandise without doubt my best retail experience pretty much ever!!Review fromVero M
Date: 29/03/2024
5 starsI have to say that I am so impressed by the customer service that Arizer offers. Never, in 30 years in Canada, have I ever had such a good experience. They went above and beyond expectations. I love their **** ** and I recommend it highly.Review fromANNE W
Date: 11/03/2024
5 starsGreat vape, and customer service was excellent (a rarity lately).Review fromDamon B
Date: 01/03/2024
5 starsSpeedy service, responsive reps. if you're in the market for an herbal vaporizer please give them a lookReview fromKen V
Date: 26/02/2024
5 starsGreat product through and through. I’ve been using Arizer products for a while now and they are the best. Their customer service and support teams are as well outstanding. Looking forward to many years with Arizer products. Thanks AgainReview fromMarty D
Date: 25/01/2024
5 starsI own and have purchased multiple Arizer products and all are excellent and of the utmost quality! When service is needed, real human beings provide exemplary customer service. I highly recommend Arizer over any other brand!Thank you for providing high quality equipment and the best customer service!Review fromJASON J
Date: 23/01/2024
5 starsI purchased a Solo II one year ago and love it. works like a charm. unfortunately I began to receive an error #8 and the unit powered down and did not heat up. I contacted Arizer support and they were awesome. They had me ship the unit back, honored the warranty and shipped a new unit to me within 3 days. I'm back in business and a happy camper vaping away again. Wanted to thank the team for the great support and exceptional customer service. Keep it up. A happy Arizer customer.
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