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Business Profile

Cyber Security

Infopackets, Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 35 Customer Reviews

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Review Details

  • Review fromDoug G

    Date: 02/01/2024

    5 stars
    Thank you Dennis for spending the time to correct my issue with corrupt Windows 10 system files. The process /sfc was failing and Windows updates have not been running on my machine for over a year. As time went on other things started failing due to not getting Windows Updates. We had an initial email and phone discussion about the problem and he quoted me a flat rate prices for the work he required. This quote was quite reasonable and I was ready to get my computer back. Dennis connected to my machine, backed up my data and started the process of repairing/upgrading windows. During this process he discovered that my primary hard drive had bad sectors and could not be repaired. As it was right at Christmas, it took me 2 days to get a replacement drive and install it. Dennis was patient with me and we worked around our respective family events over the Christmas holiday. Once installed, he was able to restore Win10 and remove all the corruption. He then updated my system to Win11 and worked to relink all my data. Once I reinstalled my local apps I was back in business. Thank you thank you thank you Dennis. Working through the Christmas holidays to get this completed was certainly at the top of my Christmas wish list.
  • Review fromChase P

    Date: 28/09/2023

    5 stars
    I can’t thank Dennis enough for his help. I was a victim of sextortion/blackmail on Snapchat. I was very glad to have found him through one of his online articles. After submitting my request for help I was contacted in less than an hour through email to setup a phone call. In his calm, professional demeanor, he walked me through exactly what was going on and the steps I needed to take. It was very evident he has helped resolve a lot of these cases successfully. He gained my trust after spending an hour on the phone with me while I was very stressed and overwhelmed. And he was easily accessible by phone and email the days after. He saved me literally thousands of dollars by not falling victim to another company online that goes by many different names that claims to help with these cases (this company will spam you with calls and emails and will try to get you to pay several thousand dollars in one of their programs…beware). He charges a very reasonable rate for his services compared to the other guys. Dennis gave me all the action steps I needed to take and I followed through with them and did as much as I could to report the incident. Dennis was a hero in my situation and he’s fulfilling a need of helping people who’ve fallen victim to the rampant cyber scammers of today. Thank you Dennis!
  • Review fromEva G

    Date: 18/09/2023

    5 stars
    Easiest to follow instructions I have ever used. Better than ********* instructions by far. Your awesome! Thanks
  • Review fromDirck P

    Date: 24/08/2023

    5 stars
    Dennis, I want to briefly thank you again for all you did for me and taught me about computer security a few years ago. The reason for this message is that my best friend was just scammed out of $30,000 when he opened and responded to one of those fake *****l emails claiming that an amount had been added or subtracted to his account. He is normally pretty savvy about these things, but made a mistake at a weak moment. Thanks to your guidance, I NEVER respond to that ****. Anyway, thanks again. ***** ******* ************ ******** 
  • Review fromWayne W

    Date: 31/07/2023

    5 stars
    I had a problem with an old program not working on Windows 11. Dennis was fast and very knowledgeable and provided me with a excellent work around where I could still use my old program. My issue was fixed promptly and to my satisfaction. I would certainly use his services again,

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