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Business Profile

Garbage Removal

Amwaste

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Reviews

This profile includes reviews for Amwaste's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Amwaste has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Amwaste

      1400 Porter Rd Sylvan Springs, AL 35118-9503

    • Amwaste

      2669 Coalburg Rd Fultondale, AL 35068

    • Amwaste

      11977 Pine Grove Rd Carrollton, AL 35447

    • Amwaste

      2065 County Road 811 Wedowee, AL 36278-5740

    • Amwaste

      100 S Lawrence St Mobile, AL 36602

    Customer Review Ratings

    1

    Average of 30 Customer Reviews

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    Review Details

    • Frances W

      Date: 06/25/2025

      Poor customer service. It's always more than 10 customers ahead when you call and they keep you on hold so long that you're forced to have them call you back. I initiated service and was told to sit my bags out by the street and that they will be picked up. Well when that was done the truck ignored the trash. I contacted customer service and they stalled me out stating that they are out until 8pm and to call back the next day to file that the trash wasn't picked up. When I did that I was then told that my trash wouldn't be picked up until the following week. Well today(THE FOLLOWING WEEK) my trash was skipped again. I really dislike this company and wish someone else serviced this area (**********). I was also told by a *** that I can take my trash somewhere and dump it. She stated it not illegal to do so. But I shouldn't have to pay and beg. I do NOT look forward to continuing this less than mediocre service.

    • Yolanda M

      Date: 05/27/2025

      Yolanda M

      Date: 05/27/2025

      They dont pick up my garbage or neighbors when they suppose to I recommend filing a class action suit on them They picked up the other side of street and didnt pick up my side Im finished with them

      Amwaste

      Date: 05/28/2025

      Please advise your service address so that we can pull the camera footage on the truck to see if this is a driver issue or other issues.  Once we have this information we can provide more information regarding your service issues.  Thank you in advance for you help to resolve this issue.

    • william s

      Date: 04/14/2025

      Poor customer service, poor pickup, leaves trash on ground when dropped.

    • Baxter B

      Date: 09/27/2024

      They miss our trash every other week. When I call about it, they say they will send someone out, but rarely do they come. The one time someone did come the next day after missing the trash, they drove through our residential neighborhood at nearly 40mph blaring their **** break on their truck purposefully. This company is terrible to deal with. Stay far away.

    • Shelby M

      Date: 07/26/2024

      Every week they forget to get our trash. Then when we call they say sorry we will send someone and never do. The ladies that work their are clueless and couldn't care less about your situation. Yet they have no problem pulling that money out of my account. Worst garbage company I've ever seen!

    • Marianne W

      Date: 04/16/2024

      Amwaste has not picked up our trash for almost 4 weeks now. I have called three different times and have been promised that a work order has been sent. Still no trash pick up. I waited for 27 minutes on one phone call, 19 minutes on the 2nd call and about 10 minutes on the third call. I sent an email to "customer care" and have had no response at all. We have done business with Amwaste over the years at different rental and construction projects, but it seems that there has been a serious change in management recently and it is terribly frustrating. I will not be paying this month's bill as I have had no service.

    • John P

      Date: 04/02/2024

      Horrible service and consistent missed garbage pickups for my entire neighborhood of 25+ homes in **********, **. They take our money but dont deliver service. No accountability. My trash has not been picked up in over a week and this is the 6th missed pick up in 12 weeks. There is trash all over our neighborhood.

    • John S

      Date: 02/15/2024

      Cant talk to management. The customer care number wont help

    • Karen S

      Date: 02/05/2024

      Karen S

      Date: 02/05/2024

      Paid late on purpose. Apparently they can't take what they dish out. I paid my bill late in October. It was paid on the 29th. I refuse to pay a late fee in the amount of two months service $50.00 for paying it 9 days late.Ours and everyone else on our road had garage setting out all *************** was our day and sometimes they would get it by Friday. The weekprior to Labor day bo one on our road ***********. Important week to miss! We also live in an area highy populated with coyotes and raccoons. This also is an area with no leash laws so dogs everywhere. This compay has been so difficult to deal with from day one. Apparently they don't care considering the complaints on here. Each time this company replies they blame the customer. I do feel bad for the driver our road isn't easy and I saw someone get road rage with him one day. That said when he accidentally hit my mailbox and post destroying it. The company did try and cover it up. I had a neighbor witness it the were behind him. I am also saying the driver of the truck reported it as well!!! They have some good employees however this business is not honest. I feel sure their response to this will be full of fire. I also feel sure it will not reflect a company that wants all their customers much less care how they react. I mean their bad service has been all over the news in areas that are more populated

      Amwaste

      Date: 03/08/2024

      We apologize for the negative experience. After reviewing your account this ****************** has been resolved. If you're still having an issue, please contact our customer service team.

    • melinda d

      Date: 01/22/2024

      melinda d

      Date: 01/22/2024

      HORRIBLE!! TERRIBLE CUSTOMER SERVICE AND SERVICE! Went three weeks without picking up my trash with no reason as to why! My bill was paid and trash can properly placed by the road and still trash was not picked up and they gave a different reason everytime i called or no reason at all!!!!! and no offer to adjust my bill!

      Amwaste

      Date: 03/08/2024

      We apologize for the negative experience. We hope this issue has been taken care of. Our goal is to make sure our customers are taken care of when they're scheduled. If you're still experiencing an issue, please reach out to us.

    Amwaste is NOT a BBB Accredited Business.

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