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Business Profile

Carports

Coast to Coast Carports, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carports.

Reviews

This profile includes reviews for Coast to Coast Carports, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Coast to Coast Carports, Inc. has 7 locations, listed below.

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    Customer Review Ratings

    1.74/5 stars

    Average of 38 Customer Reviews

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    Review Details

    • Review fromMarie G

      Date: 06/29/2023

      1 star
      Company is horrible. They voided our warranty and never told us. Our carport collapsed in wind and for a year and a half was given the run around about a replacement and also fixing the camper trailer that was under it. Suddenly our replacement was denied after a year and half and were never told, because they voided our warranty we paid for. They never even called us to let us know anything. I called once a month and emailed for this time period and each time got a different story we needed to do and of course went though that process only ro be denied a replacement. And now are responsible for everything we were told would be replaced, fixed or should be been covered by the warranty we paid for.
    • Review fromRod T

      Date: 06/28/2023

      1 star
      It took over 8 months and threatening Coast to Coast car ports
      Then they showed up the next day and the job was done in a half hour. DON'T DO ANY BUISNESS WITH THIS COMPANY!!!
    • Review fromCindy L

      Date: 06/16/2023

      1 star
      I've called 8 times for repairs on a cover we pd $8500 for & no response!!!
    • Review fromWilliam E

      Date: 05/07/2023

      1 star
      On 03/28/2023, we made the initial deposit on a 12X21 carport. We were told that their installation lead-time was 3-4 weeks. Here we are 6 weeks later, no installation has taken place, no contact from the company unless we initiate it, and have been misled the last 3 weeks by the company as to what is going on. Lie, after lie, after lie is what we feel is happening! We cannot get in touch with the scheduling department, since the receptionist told us that they do not receive, nor initiate any calls, from that department! How does a company run their business with no communication? We requested our deposit to be returned, but the receptionist informed us that won't happen since we'll be breaching the contract by refusing delivery and installation! It's $189.50, but the amount is irrelevant at this point because it's the principal of the situation! We now have the Attorney General involved. Do not do business with this company!!!!
    • Review fromRandy O

      Date: 05/03/2023

      1 star
      This is the worst place I’ve ever done business with, they took my 216.00 deposit and never put my building up, all I heard from them was they couldn’t get the color I wanted after the fact that they took my deposit, ASH GRAY, not a hard color to find , they basically STOLE MY MONEY, I wish someone could tell me how to get my deposit back, Sorryest company I’ve ever seen, DO NOT SEND THESE ANY MONEY! UNLESS YOU WANT TO LOSE IT!! Every person I ever talked to was nothing but LIARS!! Never could talk to a supervisor all just a bunch of THAT KNEW HOW TO LIE, must be part of their qualifications to be able to work for this SO CALLED COMPANY, I’m not even sure the company exists, may just be a bunch of CLOWNS TRAINED TO STEAL PEOPLES MONEY, DO NOT DO BUSINESS WITH THIS BUNCH IF THIEVES!!!! YOU have been warned!!
    • Review fromRuth W

      Date: 04/27/2023

      1 star
      Don't ever order from them... they do nothing but lie to get your deposit money, then screw you around on actually getting what you order...
      Buy far the worst company I have ever dealt with..
      To put icing on the cake, the young man snickered at me when I asked for a refund.. absolutely not he said..
      Never do business with them!!!!!
    • Review fromBecky B

      Date: 04/11/2023

      1 star
      1 star is because they actually showed up to start job.. i was hoping same crew that did such nice work on my 1st garage would come.. A different crew build my second enclosed carport/shop. I sent pics of broken roof joist left broken and make shift pieces screwed to legs where roof joists connect. Very unhappy with the young crew leaving beer bottles down outhouse holes and cigarette butts and screws in driveway, Yard and left large scraps of tin and broken door, boxes of parts for the huge doors with instructions booklet says the parts must be used as well as single trim on dble wall legs so one silver lwg on big doors stillnexposed.Wrong size big doors and wrong size windows and damaged Ridgecrest they cut bad corners off so rain came in cut roof tin corigation off and trimmed over it so rain ran down inside walls on gable ends.etc x 30 plus bad jobs on this.. main crew guy left for Idaho in the truck all 3 came in and we had to go get the other 2 from motel in town cuz no ride to get here to work.. I refused to sign completion paper so the head crew kid put a scribble on my line. I didn't sign but I videotaped all thankfully. I sent pics and videos to Tiffany at Idaho office then she gave me raven in Montana office. Last email raven sent August 20th 2019 says hed get ahold of Tiffany for videos and pics and write work order. Its now April 11th 2023 and we ordered all we needed after another building guy said he'd take it down and build new since to many broken welds 2 different guages of metal screw together with sheeting screws sloppy work.. over a year of hoping raven got work order and then 2 years..so we ordered ider trim hired people to help fix and seal it up so we could put somethings in it. almost 4 yrs. Last week I got a voicemail from coast to coast carport. 1st time they've called since raven emailed me about getting pics and videos from Idaho office to write work order..voicemail said calling for over due balance. Contract says 4-5 day completion
    • Review fromCharles H

      Date: 03/16/2023

      1 star
      As of right now no one can tell me when my building is coming. I'm very disappointed with this company. How can you run a business and not know exactly what has been shipped? These reviews people are leaving is exactly what I've been experiencing. I would like upper management to call me
    • Review fromDarwin B

      Date: 03/05/2023

      1 star
      Worst customer service EVER ! Several errors including a leaky roof from improper installation. 2 years later and hours of phone calls and dozens of emails with no fix. I will never use or recommend this place to my worst enemy.
    • Review fromFrank K

      Date: 02/22/2023

      1 star
      I ordered a carport in May 2020 from the local Coast to Coast dealer. Delivery was to be made in 6 weeks. After waiting 14 months a crew showed up late in the day and installed the carport in the dark. When I went to inspect the work with a flashlight I found it was the wrong color. I ordered a specific color to match the house and other buildings. I showed the install crew my copy of the invoice and they admitted it was the wrong color. They told me it would be a couple months before they could get the correct color so I did not pay for the carport at this time.
      After not hearing from Coast to Coast for over 6 more months I got a call from them in February of 2022. I sent photos to them email as requested. Later that day I received a call from Coast to Coast telling me there was a repair order to get the carport corrected.
      In September of 2022 I received a call from them telling me that they had decided not to correct the problem with the carport and they wanted payment. In Oct. 2022 I received another call requesting payment. The caller told me that they had decided the carport was the correct color and nothing would be done. At the end of 2022 I began to receive threatening phone calls and letters requesting payment. At one point they told me in a letter that they would come take the carport from my property.
      The situation remains the same. I phoned to tell them that I had mailed full payment in Jan 2023 which was 2-1/2 years after the order was placed. During this call they told me they would send a crew later to check the color and to determine if repairs were needed. This is after admitting twice that the color was wrong. Be forewarned about doing business with Coast to Coast Carports.

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