Reviews

This profile includes reviews for Select Blinds's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Select Blinds has 2 locations, listed below.

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  Select Blinds

  145 S 79th St Ste 85 Chandler, AZ 85226-1742

  
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  Select Blinds

  7420 S Kyrene Rd Ste 119 Tempe, AZ 85283-4610

  

Review Details

• Review fromMichael H

  Date: 06/18/2025

  2 stars

  Michael H

  Date: 06/18/2025

  I paid extra for expedited shipping as per their website: Expedite Your Order Today Need your standard order in a hurry? Just pay $49.99 per blind or shade for expedited 2-day shipping.The orders were shipped *** ***************** and were not delivered in 2 days. I had to call to get the refund of the extra money I had paid for expedited service. This occurred on two orders. I gave them the benefit of the doubt that the first time was just a mistake. They refunded me the extra money I paid but I had to call and request it. The customer service wait times are horrendous. Over an hour in one case and didn't get follow up calls I was promised.
  

  Select Blinds

  Date: 06/20/2025

  Hi *******, Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, Id like to help make your experience better! Please email me at **************************************** so we can discuss how I can help make things right. Thank you! ******** SelectBlinds Brand Ambassador

• Review fromRenee S

  Date: 06/18/2025

  3 stars

  Renee S

  Date: 06/18/2025

  **************** experience was subpar. Our order was shipped without any tracking information updates. Ultimately this was due to the package being stuck in customs. I understand select blinds has no control over US customs. However there was no apology for the delay in shipping or offered solution when customer service responded, including when I requested to cancel my order as the goods/service had not been fulfilled in the stated timeframe. The blinds are fine. One pulls down asymmetrically/crooked.
  

  Select Blinds

  Date: 06/20/2025

  Hi *****, Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, Id like to help make your experience better! Please email me at **************************************** so we can discuss how I can help make things right. Thank you! ******** SelectBlinds Brand Ambassador

• Review fromStarr S

  Date: 06/17/2025

  2 stars

  Starr S

  Date: 06/17/2025

  I like the fact you can order 'made to fit' sizing. The problem is, the first 2 orders with Select Blinds came without brackets or instructions!! After a 25 minute wait to get someone from customer service to respond and another 20 minutes on the phone with customer service; they are sending replacement brackets and I should receive within 5 business days. A pain and a nuisance to have to wait when I had the area prepped and ready to go and someone to help me hold them up. Whoever is packing the items need to make sure everything is intact when they ship. Good thing I ordered two sets of the same size blinds as the brackets were intact, but the instructions were only in one box. Needless to say I ordered four items from them and it's such a hassle getting what I need to install right away that I probably will not order from them again!!
  

  Select Blinds

  Date: 06/18/2025

  Hi *****, Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at **************************************** so we can discuss your experience more and find a solution. Thank you and have a great day! ******** SelectBlinds Brand Ambassador

• Review fromJennifer O

  Date: 06/17/2025

  5 stars
  Quick and easy ordering process! Arrived quickly and it was easy to install. Love it.

• Review fromBonnie A

  Date: 06/16/2025

  1 star

  Bonnie A

  Date: 06/16/2025

  If I could give -0 stars I would. As a customer since 2010 with no problems this is how they treat their repeat customers.On 5/15/2025 I place an order for 2 sets Vertical Blinds ******** . I received order on Thursday 5/29. On Saturday 5/31, we opened t the Valance on 1 and it was cut too Long. Plus when opening the Headrail it was too long, which this was my error. I called Select Blinds on 5/31 1:13pm which is only open until 2pm ****************** I was told that they would send out another Valance no charge for their error. I could not return the Headrail, and could not just order another headrail. I had to place a new order, But he would give me another 10% off. He told me he had to put it in as a remake, which makes no sense but thats the only way to get 10% off. $222.25. I received an email on the order at 1:42PM. He also stated we would receive until 5/22 as its not a rushed type ******** when I put up the other headrail and took out the vanes, they are subpar. They have a plastic feel, cheap thin and wont last long. The box for a 70 x 70 Vanes was only 5lbs thats how lightweight. I ran my fingers on them and you can hear the crackle. So I looked on Select Blinds on how to cancel. It stated in US site they give you 24 Hours for changes for standard production if you change your mind (4-7 days ) not for 3 or less days. They would not send orders to production before the 24 ******** I called next morning at 8:49AM and spoke with *** that stated I will still receive the replacement that they cut wrong, and cancelled my remake order. He stated I would receive a cancellation email shortly. My CC payment was still pending. 2 hours later they processed my payment. Called back and ******* said already sent to production. Production would decide, they are closed. Never received an email, my CC found in my favor 6/15, now 6/16 they shipped order. Will never buy from them again. No US phone numbers I called are valid.
  

  Select Blinds

  Date: 06/18/2025

  Hi ******, Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at **************************************** so we can discuss your experience more and find a solution.Thank you and have a great day! ******** SelectBlinds Brand Ambassador

• Review fromMichael R

  Date: 06/16/2025

  5 stars
  Excelente!! I measured exact opening size and they came cut perfectly. Packaged very well and I'm super happy with them.

• Review fromMary B

  Date: 06/16/2025

  5 stars
  Very happy with my purchase. The customer service was so helpful in my ***********************. Install was easy. Very happy with the quality.

• Review fromRachel B

  Date: 06/15/2025

  5 stars
  This is the third time weve ordered blinds from Select Blinds. We ordered a different type of blinds each time, and weve been happy with all of them! They have proven to be reliable and we will continue to use them in the future.

• Review fromSharon D

  Date: 06/15/2025

  5 stars
  I love the blinds! I am still waiting on the replacement end that had a crack in it though

• Review fromErin W

  Date: 06/14/2025

  5 stars
  I to really like the no drill blinds. It was easy to install and looks nice and has made a big difference with the heat this summer compared to last year.