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Business Profile

Blinds

Select Blinds
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Select Blinds's headquarters and its corporate-owned locations. To view all corporate locations, see

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Select Blinds has 2 locations, listed below.

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    Customer Review Ratings

    4.24

    Average of 3,526 Customer Reviews

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    Review Details

    • Timothy C

      Date: 06/28/2025

      I ordered honeycomb blinds / top down- bottom up back in May.Did not want to mess with brackets,so ordered the pop in and extend type.Measured carefully a number of times,consulted company about these measurements specs and color factors.Customer service was *********** order- received less than a week in perfect condition.Literally took less than 10 minutes to place and they work as expected!!!

    • Mark R

      Date: 06/27/2025

      Came quick. Easy to install and looks great! My wife was very pleased.

    • Gena P

      Date: 06/26/2025

      The blinds took a very long time to arrive and they were too long. They couldnt be I stalled as suggested. I could only use one clip on one side. Disappointed.

    • Chad S

      Date: 06/24/2025

      Poor customer service experience for me . Received a defective product and the only way to get a new one was to re install the defective product , record a video of what was wrong , then uninstall the defective product. Also the blinds I received were not the dimensions that I submitted , even with the deductions they do after submitting these measurements. For the price of these blinds I will NEVER use select blinds again.

    • Pompeyo R

      Date: 06/22/2025

      Excellente product, I receive the product on time and it's very easy to install, Good quality.

    • Jami Y

      Date: 06/22/2025

      It took a while to get one of the vertical blinds that we ordered, but we love them and pretty easy ordering process!

    • Adrienne u

      Date: 06/21/2025

      Came pretty quickly considering that it's custom. Installation was a breeze and everything fit perfectly.

    • Daniela D

      Date: 06/20/2025

      Daniela D

      Date: 06/20/2025

      I am writing to formally file a complaint against Select Blinds for their poor customer service and lack of resolution regarding a defective product I received, despite having spent thousands of dollars with their company.Several weeks ago, I filed a claim with Select Blinds because the lever mechanism broke on one of my ***** shades. After nearly a month of waiting, I finally received a replacementonly to discover that the shade does not fit my window. It is several inches too loose. Note that I made the purchase back in March of this year.Since then, I have submitted multiple videos and photographs as requested by Select Blinds to demonstrate the issue. Despite my cooperation, the company has continued to ask for more images instead of resolving the matter. I have not received any follow-up emails or proactive communication regarding the next steps. I have had to chase them down for updates, only to be met with more delays and excuses.This level of service is unacceptable, especially considering the substantial amount of money I paid for these custom blinds. The lack of urgency, poor communication, and failure to take responsibility have made this experience frustrating and **************** this point, I am formally requesting a full refund for the defective ***** shade and expect Select Blinds to take immediate action. If they are unwilling or unable to resolve the issue, I believe it is only fair that I be reimbursed for a product that does not meet the promised specifications or functionality.I respectfully request the BBB to assist me in resolving this matter. I have documentation and evidence (photos, videos, and correspondence) available to support my claims.Thank you for your attention.

      Select Blinds

      Date: 06/23/2025

      Hi *******, We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at **************************************** so we can talk further and find a solution. Thank you and have a great day! ******** SelectBlinds Brand Ambassador

    • Linda L

      Date: 06/19/2025

      Linda L

      Date: 06/19/2025

      Filed a warranty claim on May 27, 2025 for a faulty headrail for my new vertical blinds. I can only open the blinds about 0.5 inches when rotating the wand and the blinds won't close all the way. Have been told 4 times they will send claim information to their production team, and will get back to me within 2 business days. Never received any responses back until June 15th when I received an email that my warranty replacement was delivered on June 12th. I never received a delivery, and the *** Ex ID tracking information showed a delivery to a house in ***********, **. I live in **********, IN. Finally, today June 19 2025, I received a replacement headrail. I installed it, but the replacement headrail is just as faulty. The wand doesn't rotate at all and the carrier stem at the left end of the headrail is cooked such that when the vertical blinds are in the closed position the last louver at the left end remains open. I have requested a refund, but again they want to go back to the production company and I have to wait another 2 days. I have asked to talk to someone higher up in the company, but have not been allowed to do that either.

      Select Blinds

      Date: 06/20/2025

      Hi *****, Thank you for your honest feedback about your vertical blinds and experience with our **************** team. I will pass this along to our **************** Lead so we can improve our customer experience. In the meantime, I would like to assist you with this. Please feel free to email me at **************************************** so we can discuss our options. Thank you! ******** SelectBlinds Brand Ambassador

    • Sue H

      Date: 06/19/2025

      Second order. Always great quality as expected.Installation was fairly easy .

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