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Business Profile

Auto Repairs

Sun Devil Auto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

This profile includes reviews for Sun Devil Auto's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sun Devil Auto has 46 locations, listed below.

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    Customer Review Ratings

    1.21

    Average of 38 Customer Reviews

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    Review Details

    • Andrew D

      Date: 06/17/2025

      What I once thought was a great auto repair facility, I now have to reconsider my evaluation
      In all fairness, I have an older vehicle (2000), and the help and guidance of Carlos (Mgr.) and head mechanic Scott have been great, something is changing at the location.
      There is no customer service, calls are never returned,, and except for the two people listed, the person answering places you on hold, sometimes never to return. I moved my service to the Bethany Home location after a negative experience at your Van Buren location. Unfortunately, the negative experience has followed me to my current service location.

    • keyla G

      Date: 06/12/2025

      Took a car for repair and didn't repaired but instead damaged the car and offer nothing but saying we don't know whats wrong with it. They did service on non approval stuff with a bill of over 3k Took the car that was barely moving at a rate of 20 miles per hr or less. To another shop and the car just died in the parking lot. Sun Devil in kyrene is truly a bad place, very bad service!

    • john D

      Date: 05/17/2025

      john D

      Date: 05/17/2025

      Subject: URGENT WARNING: Stay Away from Deceptive Auto Repair Scams!Dear Friends,Its time to expose the truth. Sun Devil Auto in ************* has been preying on unsuspecting customersespecially senior citizensby using scare tactics and deception to push unnecessary car repairs. This is not just bad businessits outright *************** NOT let them manipulate you! Protect yourself and others by taking these steps:- Never Agree Immediately: If they claim your vehicle needs urgent work, take a deep breath and get a second opinion.- Demand Proof: Insist on a full written estimate and an explanation of why each repair is truly necessary.- Walk Away: If they pressure you, refuse their service and find a trustworthy mechanic.- Warn Others: Spread the word to friends and family so they dont fall into this trap.Honest businesses dont need fear tactics to make money. If a company resorts to misleading customers, they dont deserve your trustor your hard-earned money.Stand your ground. Protect yourself. And lets put a stop to this.Sincerely,

      Sun Devil Auto

      Date: 06/03/2025

      Our team would like to investigate this matter further. Please contact us at ************************ or ************ so that we can discuss this matter further. Thank you for bringing this to our attention.

    • Mike M

      Date: 05/05/2025

      Mike M

      Date: 05/05/2025

      Sun Devil Auto at Power and ********* in **** is by far the epitome of auto shop RIP-OFF! In late 2019 my mom was having troubles with her ****** on a 2005 Trailblazer. I took it in and was told my ****** was shot and I needed it rebuilt at a cost of *******. The vehicle only had about 45k original miles at this time, it was my moms car. Mom loved her car and wanted it fixed. 5 years later 2024 the car has 100k miles. Mom pasted away in late 2020 gave us the car, we use it considerably more than she did. In late ***************************** the floorboard and shortly after got a ckc eng light. I plugged my OBD and found it was a trans code for the torque converter clutch solenoid. I went ahead and authorized it, they said I needed another transmission rebuild which would cost ******* now. Furthermore, they said the torque converter was coming apart and there was some water in the trans fluid. I asked if there was anything they could do for me because the trans was only 5 years old and had only 50k in miles since the last rebuild they did? I was told NO it was out of warranty and they wouldnt do anything. Told them do not touch it, Ill come pick it up. I picked it up and they charged me ****** for absolutely nothing. Told a friend about this they knew a small trans shop that they had used ***** Transmission. Spoke to **** the owner, he checked it out and wondered how they could diagnose the problem without at least pulling the pan off. Nevertheless, he checked it with his computer on a test drive, looked at the fluid and said he saw nothing wrong with it. We decided to take a trip to ************** about 3500 miles round trip, not one problem. Now, about 2 weeks ago my son takes his 2013 ****** Tacoma in for an oil change. When he picks it up they tell him his trans output shaft seal is leaking and for ******* they can fix. He gets his truck and we take it to ***** Transmission to see ****. **** changed the seal for ***** not the ******* Sun Devil wanted.

      Sun Devil Auto

      Date: 06/03/2025

      Our team would like to investigate this matter further. Please contact us at ************************ or ************ so that we can discuss this matter further. Thank you for bringing this to our attention.

    • bob n

      Date: 04/07/2025

      bob n

      Date: 04/07/2025

      Used Sun Devil previously but wil NEVER again. Took truck in to ask for cost of changing out canister pirge valve. Said they'd get back to me. Net day mechanic called my wife and siad front desk *** couldn't remember what I needed? Went back to sun Devil for same estumate and they said it would cost $195 to open the hood and see if they could determine the problem. I can open my own hood for free and I already explaind the issue. ******! Don't waste your time or money dealing with this organization. Find a ***utable auton ***air service that know what they are doing.

      Sun Devil Auto

      Date: 06/03/2025

      Our team would like to investigate this matter further. Please contact us at ************************ or ************ so that we can discuss this matter further. Thank you for bringing this to our attention.

    • CAROLINE S

      Date: 02/24/2025

      Do not go to Sun Devil Auto located on ************************************************They are dishonest, crooked and do not take responsibility for their errors and liars! I have gone to this location for over 8 years and had fully trusted them with my 3 year old ***** CRV. I had them do an oil change as usual, I noticed that oil had a been leaking and was getting worse. I decided to take it in to have it looked at. After an hour and 20 minutes one of their technicians told me I needed an oil pan. I was shocked? I asked him how that happens and his response was that it was due to wear and tear and it isn't uncommon for older vehicles. I mentioned that my car was only 3 years old? He immediately asked if I had an Extended Warranty and if I had it, to give it to him so he could order the stuff and get working on it right away. I asked him what the cost was and was quoted $1,706.00. I told him I was going to get in touch with my ***** dealership and found out that they had damaged my vehicle by ruining the threads on the bolt. The technicians are poorly trained and made costly mistakes that started with an oil change. Ruined the thread the bolts and ruined my oil pan. Therefore, I was unable to use my warranty and had to pay ***** out of pocket. I spoke with ******* the manager and she would only help me if I had them do the work, they pay the labor, I would have to pay for the parts! Why, would I take it there? I have a bitter taste and am quite disappointed in the company and not wanting to take care of their loyal customers! What happened to doing what is right and morals? They won't admit their wrongs. I will be taking them to Civil Court.

    • Jessica B

      Date: 12/21/2024

      Jessica B

      Date: 12/21/2024

      DO NOT TAKE YOUR CAR HERE!!! They like to steal money from you. They leave things loose to make you bring your car back in and charge you more. They are the most untrustworthy place. Dont waste your time or money with this place

      Sun Devil Auto

      Date: 12/23/2024

      Hello, we are disappointed to hear about your experience. We strive to provide the highest quality services at the most affordable rates. If you would like to contact us directly, please email us at ************************ or you can call us at ************.

    • ANDRIA P

      Date: 12/17/2024

      ANDRIA P

      Date: 12/17/2024

      Im taking these crooked, rat, rip off slimy thieves to court

      Sun Devil Auto

      Date: 12/21/2024

      Our team would like to investigate this matter further. Please contact us at ************************ or ************ so that we can discuss this matter further. Thank you for bringing this to our attention.

    • Marie G

      Date: 11/28/2024

      Marie G

      Date: 11/28/2024

      I wouldn't even give them a star.The technicians are poorly trained and made costly mistakes that started with an oil change. Ruined the threads on two oil pans.Were unable to diagnosis a cracked valve cover.

      Sun Devil Auto

      Date: 11/29/2024

      Hello *****, we are disappointed to hear about your experience. We strive to provide the highest quality services and the best customer support. If you would like to contact us directly in regard to this matter, please email us at ************************ or you can call us at ************. 

    • Janet L

      Date: 10/01/2024

      After 10 plus years at this location with excellent service, management changed. Had requested a oil change and road trip ready service. "Recommended" maintenance included new battery (tested next day at *** at 97%) oil pan replacement, brakes and filters (air and cabin).Agreed to filters if on site. After reminding them brakes were replaced here last spring, checked again and they were "fine". During road trip had to have 6lbs air put in each tire. Oil changed required light came on. Oil was full and to have sensor reset. Filters were not on site and after 2 hrs, they let me go home because it was "taking too long" to get the filters delivered. Did not apply my coupon and after 2 hours and $79 for an oil change I was out... for the last time. Never going back.

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