Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Solar Energy Products

Power Connections

Reviews

Customer Review Ratings

2.79/5 stars

Average of 47 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCarol R

    Date: 11/06/2023

    1 star

    Carol R

    Date: 11/06/2023

    A young man came to my home with a name tag on a lanyard and navy polo shirt that said Power Connections on both of them. I was about to tell him there is no solicitation in my community, but he said they were associated with APS, and that I had to have a new meter put on my house. (APS had installed a new one a few years ago, so this seemed a bit soon, but not unusual.) I asked him a couple of times, "What do you mean? I HAVE to?" and he said yes. When I asked WHY? he said someone would come to my house to explain, and wanted to make an appointment right then. After he left I called APS and they said that Power Connections is a solar power company trying to get my business. They didn't in any way represent APS. They assured me that APS has no program with them, and I do NOT have to have a new meter, etc. It is just a ploy to get a salesman to come talk with us and sell us solar power. I see on ******** that there are other complaints about them of the same nature. Beware--they are deceptive.

    Power Connections

    Date: 05/21/2025

    We value your feedback and take your concerns seriously. At Power Connections, we want every interaction to be respectful and positive.Thats because what we offer matters zero-down, zero-lien solar systems with backup batteries, EV chargers, and the potential to increase your homes ****et value.If we missed the **** in how we approached you, wed still love the opportunity to earn your trust moving forward.
  • Review fromPaul B

    Date: 10/30/2023

    1 star

    Paul B

    Date: 10/30/2023

    Power Connections ************** ****, ** is misrepresenting itself as an APS subcontractor. They want to "take a picture of your power box" to "see if you qualify for a money-saving APS program." "Do you know if your circuit box is original?" It's all a lead-up to a solar company sales pitch. The last guy wouldn't even admit he works for a solar company. "I'm just here to take the picture." Like he's an overworked construction worker just trying to keep the power flowing for APS.Their outdated website says they are solar consultants which means they broker solar deals, for a commission, with the companies that actually install and service solar systems. The real solar companies are very capable of selling, installing, and servicing their solar systems; they dont need help from solar consultants. The real solar companies dont sell door-to-door. The solar consultants disappear as soon as they have your money. Dont entertain a conversation with them.

    Power Connections

    Date: 05/22/2025

    Thank you for your review. Our team at Power Connections believes the best energy decisions start with education, and were always working to communicate more clearly.Our solutions are designed to protect families with fixed energy rates, whole-home battery backup, and a solar system that adds long-term value all at no upfront cost and no lien on the ************ be happy to reconnect if youd like to learn more or have a more positive experience.
  • Review fromJim O

    Date: 10/19/2023

    1 star

    Jim O

    Date: 10/19/2023

    Young man came to house in a private auto. He had no Id or uniform but identified himself as APS. He claimed we had an old meter and may need replaced. He had to take picture and we needed to watch him take picture then Aps would determine if we qualified for a new meter. Called APS who had no record of him being at our home. They told me no one drives personal car either and all have ID.HE HAD A SHIRT WITH POWER CONNECTIONS PRINTED. HE SAID THEY WOULD COME BACK FRIDAY AT 3pm if we qualified. Checked internet to discover they sell solar.Called 911, they said they were too busy today to check this out.******************* 623-680-722)

    Power Connections

    Date: 05/22/2025

    Thank you for sharing your experience. At Power Connections, our goal is always to create a respectful and positive interaction when connecting with homeowners.We understand that solar isnt for everyone, but many families are surprised to learn they qualify for $0-down, no-lien solar systems with whole-home battery backup and EV readiness, while also boosting their property value.If we can make this experience better or provide more clarity, wed love to support you and your family in making an informed decision about protecting your energy future.
  • Review fromCori m

    Date: 09/22/2023

    5 stars

    Cori m

    Date: 09/22/2023

    They are a fantastic company and very easy to work with. Everything was quick and efficient and if you havent ********** living in ******* then you definitely should with power connection

    Power Connections

    Date: 05/22/2025

    Thank you for the kind review! With Power Connections, you didnt just go solar you made a move thats saving you money today and adding 56% to your homes value, according to a Zillow study.Know someone who wants the same upgrade? Send them our way well treat them like family.
  • Review fromMark S

    Date: 09/21/2023

    5 stars

    Mark S

    Date: 09/21/2023

    I have had solar since February I am satisfied with the services provided through power connections. My bill has been significantly lower. I have had no problems since installation which took about one half of a day. I would recommend this to anyone.

    Power Connections

    Date: 05/22/2025

    Were so glad you had a great experience! Choosing Power Connections means more than just savings it means turning your home into a valuable, self-powered energy asset.Thank you for your trust and feel free to send your friends our way!
  • Review fromCharles W

    Date: 09/18/2023

    5 stars

    Charles W

    Date: 09/18/2023

    Thank you power connection for setting me up with solar! I am happy to avoid the aps increase this year if you want to go through a trusted company power connections is the way to go!

    Power Connections

    Date: 05/22/2025

    What an awesome review thank you!Youve not only locked in lower energy costs with Power Connections, youve also increased your homes resale value by up to 6% on average.With grid pressure rising and utility rates climbing, youve made one of the smartest investments possible.Referrals are the heartbeat of our growth and wed love to serve anyone you send our way.
  • Review fromRichard H

    Date: 09/15/2023

    5 stars

    Richard H

    Date: 09/15/2023

    Great service and price would recommend it to enyone to get it

    Power Connections

    Date: 05/22/2025

    Thanks so much! Youre now part of a growing group of Arizona homeowners whove chosen to own their power, protect their family from outages, and increase their property value all with no upfront cost.Power Connections solar systems are engineered to future-proof homes and unlock real equity.Let us know if someone you know deserves the same freedom.
  • Review fromKas M

    Date: 08/09/2023

    1 star

    Kas M

    Date: 08/09/2023

    Showed up to "help save me from APS rate hikes." I will be turning them down but yes, ignored my no soliciting sign. I believe they have tried to harass me before but this time I played along so I could get the company's name. Rep did not have a business card or even offered any contact information, just the business name.Respect homeowners. If we say no soliciting, there's a reason. Good luck with that picture of my panel, it's old and messed up!

    Power Connections

    Date: 05/22/2025

    Thank you for taking the time to share your experience. At Power Connections, our goal is always to create a positive, respectful interaction when reaching out to homeowners.We understand that not everyone is ready to explore solar, but we do believe everyone deserves to know that they could qualify for a zero-down, no-lien solar program one that includes battery backup, EV charging capability, and can even increase home value by 56% (Zillow study).Were passionate about helping families protect their homes from rising energy rates and growing grid instability and we always want to lead with integrity.If youd like to continue the conversation and have a more positive experience, our team would love to help you and your family explore whats possible.
  • Review frombeverly m.

    Date: 05/08/2023

    1 star

    beverly m.

    Date: 05/08/2023

    Friends in Phoenix area beware; There is a company with website " your power connection. com " wanting to get pictures of YOUR electric meter. They want to be in YOUR backyard taking pictures of YOUR electric meter which has identification info as to who the meter belongs to. The sales rep makes it out to be like a reverse mortgage. We'll pay you to install solar. They do NOT need picture of your meter. Smart Residential meters are standard across the valley. The company also appears to hire people that don't understand what "NO SOLICITING" MEANS.It means DO NOT SOLICIT MY TIME, OPINIONS, MONEY, PRODUCTS, BELONGINGS, SERVICES OR ANYTHING ELSE. Or in simpler terms "go away" They also tell you that their electric rates are lower than APS or SRP. They have no idea what you pay unless you tell them. There are many variables.

    Power Connections

    Date: 05/22/2025

    Thank you for sharing your experience. At Power Connections, our goal is always to create a respectful and positive interaction when connecting with homeowners.We understand that solar isnt for everyone, but many families are surprised to learn they qualify for $0-down, no-lien solar systems with whole-home battery backup and EV readiness, while also boosting their property value.If we can make this experience better or provide more clarity, wed love to support you and your family in making an informed decision about protecting your energy future.
  • Review fromGrant B

    Date: 04/14/2023

    1 star

    Grant B

    Date: 04/14/2023

    Blatantly ignoring a No Soliciting sign that is visible from the other side of the street, but centered on the door and directly over the Ring device that they rung. So county or city soliciting permits either. ******** tried lying to me that he wasnt soliciting, but clearly was. Just another business that thinks the rules dont apply to them.

    Power Connections

    Date: 05/22/2025

    We value your input. At Power Connections, we believe every Arizona homeowner should at least be informed about their energy options especially as utility rates and demand keep climbing.Our outreach is designed to let families know they may qualify for a zero-down solar system, with backup batteries and EV charging, that adds value to their home and protects them during grid outages.If we can clarify or improve your experience, were here to help.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.