Reviews
This profile includes reviews for SunSolar Solutions Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 452 Customer Reviews
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Review fromLinda R
Date: 03/01/2024
5 starsSun Solar has been wonderful to work with. *****, the project manager has been in regular contact and the company lets me know weekly how my project is progressing. The interface with APS and the City has been seamless. I highly recommend them for solar needs.Review fromRosa C
Date: 02/26/2024
5 starsGreat customer service always giving me information about my solar. very friendly.Review fromJuan F
Date: 02/26/2024
5 starsOutstanding service everyone from the person who sales, installers, the whole team is just great. They all so far have done a great job and always checking up on me to make sure im aware of everything.Review fromBlake L
Date: 02/24/2024
1 starBlake L
Date: 02/24/2024
On Thursday 2/22/2024, SunSolar Solutions left multiple solar panels on the side of my house, so I called them and instructed them to pick up their solar panels and leave because I never signed for it and don't want it. Unbeknownst to me, the fellow landlord signed for it and she was advised by the company representative that not all landlords have to sign for it. I never signed for it and I refuse to have it on my property, so after I instructed them on Thursday 2/22 to pick up their parts and leave, and after the other landowner also asked them to pick up their system and leave on Friday morning 2/23 because I took issue with it, SunSolar Solutions completely ignored me, completed ignored the other landlord and STILL installed the system on my property. Their CEO *********************** absolutely refuses to remove the solar panel system from my property after an hour of arguing back and forth leaving me with no choice but to file suit in court. If your solar company is not requiring ALL landlords to sign for authorization, that is not a solar company to trust, whatsoever! YOU HAVE BEEN WARNED!
SunSolar Solutions Inc
Date: 02/25/2024
*****, we record all of our calls and I just listened to the call with the other homeowner. Your ex-wife stated on the call that you threatened legal action against her if she doesn't cancel the project, she at no point on the call asked to cancel the project. The project was also already mostly installed by the time you contacted our office at the end of the day Thursday, as you say in the photos I sent you which were all timestamped showing the work was mostly completed around 1:00PM on Thursday. No solar financing company requires all people on Title of a home to sign for a solar project. In fact, as I shared with you, of our over ****** customers, the vast majority only one of the homeowners signed the documents, thats the standard process for every every solar company. I don't think any construction or remodeling home project out there requires all people on Title to sign, for example for a pool. Additionally, if you build a pool and they dig the hole and do the concrete inside, you cannot just cancel the project, its way past the cancellation point. We also did not argue for an hour, we didn't even speak on the phone, it was all through messages and it was not arguing, it was telling that our company did nothing wrong here, did not break any rules or laws.SunSolar Solutions Inc
Date: 02/25/2024
I would also like to add that there was a follow up phone call with with your ex-wife about 20 minutes later when the team finished the installed and needed the wifi information to get the solar system connected to the internet and she provided us that information, and again did not request to cancel the project.Review fromEudene L
Date: 02/23/2024
5 starsAll team members responsive, courteous, and hard- working. Team members wanted my input and feedback and kept me informed at each step, explaining delays and solving problems. They were tolerant of my questions and concerns, real and imagined. Installing solar is a big undertaking, so I did some comparison shopping and feel confident that SunSolar is competitive and worth my investment.Review fromJennifer B
Date: 02/21/2024
5 starsThe process of install and communication was great. Very nice people, and all about great service.Review fromRobert W
Date: 02/20/2024
5 stars*********** ***** was awsome!! He walked me through the whole process from installation to activation, gave a couple of options to pay and there was never any pressure to buy! Our project manager was very knowledgeable and answered any questions we had during the process , the installation crew was very thorough and fast , I went up on roof after completion and it was spotless, hats off the entire team there ,I let everyone I know how easy and affordable sun solar made it for us, thanks to the entire crew!!!!Review fromLaurens O
Date: 02/20/2024
5 starsSunSolar has been a great company to work with. They guided me through the process correctly and reached out to me with any changes! Would call them again for my next houseReview fromJames S
Date: 02/19/2024
5 starsSunSolar Solutions personal contact explained a question that no other rep could answer in the past plus receiving an APS bill that was $ 100. 00 more than it had been and the fact they are going to get another increase made my mind up to really look at solar. After signing the contract installation was started. The crew were very professional and did not waste any time. The permit and inspection process went very smooth with very good communication between us. The total time from beginning to online was just over 30 days.Review fromWendy S
Date: 02/18/2024
5 starsI want to say that ***** and ******* were amazing putting together my plan for my new house. Setting everything up. . And getting my solar installed. And finalized to run. Thanks yall. I highly recommend Sun solar
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