Reviews
This profile includes reviews for SunSolar Solutions Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 455 Customer Reviews
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Review fromLaurens O
Date: 02/20/2024
5 starsSunSolar has been a great company to work with. They guided me through the process correctly and reached out to me with any changes! Would call them again for my next houseReview fromJames S
Date: 02/19/2024
5 starsSunSolar Solutions personal contact explained a question that no other rep could answer in the past plus receiving an APS bill that was $ 100. 00 more than it had been and the fact they are going to get another increase made my mind up to really look at solar. After signing the contract installation was started. The crew were very professional and did not waste any time. The permit and inspection process went very smooth with very good communication between us. The total time from beginning to online was just over 30 days.Review fromWendy S
Date: 02/18/2024
5 starsI want to say that ***** and ******* were amazing putting together my plan for my new house. Setting everything up. . And getting my solar installed. And finalized to run. Thanks yall. I highly recommend Sun solarReview fromJake G
Date: 02/18/2024
1 starJake G
Date: 02/18/2024
If we could do no stars for this company we we would. We would HIGHLY discourage anyone from using SunSolar!! After a great sales pitch, we opted for some of their "best panels" which would virtually give us "no bills in the winter and credits for the summer" - this is where the lies start. After a bad inverter was put on our house and months of waiting, our panels were finally up and running, but even with the slightest bit of wind you can hear them rattling. We have "saved" about $40/month with these panels, never had any credits towards the summer and are hyper focused on not using any lights, turning on AC and using off peak hours. When I quote the word saved, I do this because you will not only be paying close to a normal APS bill but then you will have a huge SolarEdge bill now added if you do not pay cash for the panels - so really you are only adding hundreds per month. When asking the owner why we can't save any money with these panels he only responds with an excuse like the rest of customer service stating we are producing and it takes him 3 weeks to respond if he even does, now we are at a point of no responses at all. DO NOT waste your money on this because you will NOT save a dime with these, your summer and winter will feel MISERABLE with an additional cost added of solar, it is NOT worth it!!! DO NOT FALL FOR THESE SALES REPS, THE LIES, AWFUL CUSTOMER SERVICE AND OWNER ARE HORRENDOUS - do yourself a favor if you are wanting solar and take this review into consideration because you can most likely find solar that does work and saves you!
SunSolar Solutions Inc
Date: 02/24/2024
As we've gone back and forth on this over 12 emails and talked on the phone, you seem to have your mind made up that this does not work and refuse to consider any facts that show the contrary. The solar system works and actually produces 5.5% more power than the proposal showed. The home's usage is higher than it was previous to solar, with the same period being up +20%. I showed you how without solar you would be paying APS $3,836/year and with solar, the total is $3,268/year and that includes BOTH the solar payment and APS. I looked at the proposal you were shown at the time of sale and it shows an estimated savings of $41/month and in reality it's $47/month. You have also stated that you know two other homeowners, who Sunsolar also installed, who are having great results and yet in your review you say that solar doesn't work and that our company is horrendous. As we went back and forth via email, the two other customers are using less electricity and bought larger solar systems than you did and therefore are experiencing different results, but you are still saving money compared to if you didn't have solar at all.Review fromAndrea L.
Date: 02/15/2024
5 starsMy experience with sun solution has been really good. **************** is excellent, all the team is friendly and professional, they keep me updated in every step.Review fromTimoteo C
Date: 02/15/2024
5 starsExcelente atencin y te guan en cada proceso muy recomendableReview fromAlan R
Date: 02/14/2024
5 starsVery please with sunsolar solutions. From the start of installation of the panels to the finished electrical. Also the follow up phone calls and text messages on the status of the project. If your looking for solar panels give them a call.Review fromDerrick S
Date: 02/14/2024
5 starsOur experience with SunSolar Solutions, **** went as smooth and efficient as anyone could expect. The project manager communicated promptly, keeping us updated at every phase and on scheduled appointments for the installation crew and inspection dates. The company provides the customer with an application for your smart phone or iPad that allows the customer to check on the progress of the project and to communicate with the project manager at any time. It only took one day for a three man crew to install the panel assemblies on the roof and wire the system from the panels to the point of connection. As soon as they completed the panel install the quality control crew performed a careful inspection of the installation. Next the inspector comes out to inspect and give his approval. Next the electrician comes out to perform the upgrade to the main service panel since ours turned forty-eight years old this year. This is the age of the house, so it needed to be upgraded. The project manager called me on the phone today and walked me through turning on the system. Everything works great. I highly recommend using SunSolar Solutions, **** This company is organized, on point and prompt. We actually finished well ahead of schedule. Great Job SunSolar!!!Review fromMaria E
Date: 02/12/2024
5 starsExcellent service! ***** was great providing every little detail of the process for our solar. Very professional, good communication, attention to detail and punctuality by everyone that came out to our home to install any questions or concerns we had were answered. Sunsolar solutions provided the best service.Review fromHelmut F
Date: 02/11/2024
5 starsThe people I worked with were very professional. The sales person that first convinced me into getting them was patient and answered all questions I had. He was honest about the time frame I would have if I decided to change my mind. He was also honest on if it would actually be beneficial to get them. After signing, the person that was in charge of communicating with me did great. They always responded within a reasonable timeframe and were also helpful in answering questions. The whole process went a lot smoother than expected. I would recommend them to my friends and family.
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