Reviews

Review Details

• Review fromCynthia D

  Date: 02/15/2023

  5 stars
  ***** E and **** were fantastic! They arrived early, they were done at 5pm. They kept me posted during the install. They were not upset when I kept looking in on the progress! My salesperson ***** was very informative and helpful also! This was quick and painless! Originally scheduled for ****** done already!

• Review fromMarjane M

  Date: 02/08/2023

  5 stars

  Marjane M

  Date: 02/08/2023

  Our installers ***** and ******** were very professional, polite and on time with the schedule set. The new bath area is amazing. It was showing signs of aging and wear and needed refreshing. It is very detailed work and we observed the changes throughout the process. The installers worked at an energetic pace and were always willing to answer questions. When it was time to place shelves, bars, etc. we were brought to the project and each decision made with our preferences. We are very pleased with the final outcome and highly recommend this company.
  

  Jacuzzi Bath Remodel of AZ

  Date: 05/30/2023

  Thank you for the kind words!

• Review fromWendy E

  Date: 01/27/2023

  1 star
  We ordered September thru ******* Installed Oct 26th and still no refund as they keep losing the paperwork

• Review fromLynea G

  Date: 01/27/2023

  5 stars
  Very pleased with bath remodel.Team lead ************************* was great as well as his team.Great communication from company.***** the sales person was very helpful I will definitely recommend them for bath remodel.Thank you,LyneaGibson

• Review fromGaill B

  Date: 01/12/2023

  5 stars
  Our installers, **** and *****, did an awesome job. Very polite and professional hard workers. I will definitely recommend Jacuzzi for shower and tub remodeling!

• Review fromJay Y

  Date: 01/12/2023

  1 star
  Pressured my parents into signing paperwork the day of free quote, now if they dont go through with it, theyll be charged 7K. Taking advantage of the elderly is deplorable. I dont care how nice their remodels look, their business practices are insidious

• Review fromBrian and Cyndy Z

  Date: 01/12/2023

  5 stars
  We just had our shower replaced by this business and were extremely happy. They told us our installation date would be February but had some cancellations so called us to see if we could do it earlier. The 3 men that came to do the job were extremely professional and knowledgeable but beyond that could not have been nicer or more polite. We enjoyed having them in our home and they made us extremely comfortable. We had no problems and everything went extremely well. I would highly recommend this company but make sure you ask for **************, ******* B and ******** who work out of the ******* location.

• Review fromRashid H

  Date: 01/04/2023

  1 star
  They gave me a quote for over $20,700. It was just a tub to shower conversion. I didn't have a glass door, but a shower curtain. No fancy accessories either. They said that I would get 50% off installation and they saw that I wasn't pleased with the high quote. So, they said they would give me a lower price, but wouldn't say unless I went with them. They thought I was a stupid old man and I resented them trying to con me. Not to mention they sent a black salesman I didn't appreciate that.

• Review fromScott B

  Date: 12/21/2022

  5 stars
  Our lead installer ****** was great. On time, clean workplace and showed the progress during the installation. Would recommend to people who are looking for a great new shower.

• Review fromAndreinna C

  Date: 12/14/2022

  1 star
  I started off working through a temporary agency since I never got to finish up my 90 day probation so here goes nothing. In the first few weeks you are in a training group which is set up by a nice training lady (at first she was nice). But after leaving your training group you are placed in either 2 groups which are led by a team lead. Unfortunately, I ended up getting a team lead that I found out that most are not fond of. Within the first week of being on my team leads group she finally introduces herself and wants to know about me but honestly just the vibe she gave off she didnt even want to know who is on her team- it was all about sales and making a lot of money for the company. My team lead at the time would micromanage to see when I take my lunches and breaks. I would meet quota of how many appts to set up on a weekly basis and my team lead always had a negative comment about how I do certain outcomes with my phone calls. Dont get me wrong Im all for feedback but theres a difference between a healthy feedback and a toxic feedback. Overall, the people in leadership are fake and this company is a pyramid scheme. They will shorten you of your money if youve done overtime they will not pay for your overtime pay. All the appointments you set up on a weekly basis youre suppose to get a bonus check with the appts. that run but thats only if you stick it out with your 90 day probation and get hired on by the company. So all the hard work you put into it, it all goes too waste.