Reviews
This profile includes reviews for CASH 1's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 29 Customer Reviews
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Review fromKaila D
Date: 04/18/2024
1 starKaila D
Date: 04/18/2024
Predator loan over 200 percent interest they don't tell u on phone over a sign then send ur contract agreement after u get there money Gave 3k for a 400 loan now its says I still owe payed 200 monthly n sometime weekly still says I owe 1200? Crippling me on.ssdi. I called the state there not even allowed to keep open because my car was totaled and signed over to third party. If they don't close their now committing fraud.
CASH 1
Date: 04/29/2024
Hi *****,Weve been unable to reach you. Wed like to hear more about your experience so we can better understand your concerns. Please call us at **************.CASH 1 ***************************************Review fromTanya W
Date: 02/13/2024
1 starI wasnt able to reloan again because I paid the loan off. I felt that it was wrong.Review fromLina N
Date: 08/22/2023
5 starsI had a very good experience. I worked with a young lady named *****. She was excellent. She assisted me and everything I needed to get done and I appreciate it very much. I do want to recommend her for I guess its a lunch they got but anyway, the whole experience was excellent.Review fromShannon N
Date: 08/19/2023
1 starShannon N
Date: 08/19/2023
I've made my payments every two weeks and usually pay double the owed payment amount. Two weeks ago they started harassing me like they didn't get their payment. Sending them screenshots of my bank transaction history did no good. I still paid them another payment and still harassing me by phone and text. I'm going to pay loan off and never borrow from them again.CASH 1
Date: 08/23/2023
Hi *******,Weve been unable to reach you. Wed like to hear more about your experience so we can better understand your concerns. Please call us at **************.CASH 1 ***************************************Review fromStormie R
Date: 08/16/2023
1 starStormie R
Date: 08/16/2023
I have received a few short term loans from this compnay. The first 2 or 3 went well, exactly as explained to me. I had a 4th one I needed to take because my uncle died and his funeral was right before payday, so I got it and made payments as I was supposed to then the company started doing random charges to my different bank accounts, including 2 days after I paid off the Loan in total so I could take a full amount available a couple of days later. They charged my bank 60 and change, which I didn't have because I had just paid of that loan. I was unaware that they charged me and received daily overdraft fees of $10 a day, in addition to the original 35-dollar charge for the returned check fee. They do their payments through a digital check. I do not use checks at all, and they are the only company that I have payments coming out of that acct. I have tried to remove my acct they keep messing up from their app/ software but it will not allow me to do so. I have on several occasion tried to reach out to them to correct the error on the loan which now states that I owe 60 on that I had paid on full and asked that the fees I accrued as a result of thier mistake to be applied to my current loan with them. Not only have they refused to return my calls to rectify this issue over the last 2 weeks, but as of yesterday they charged my another 60 dollars from the one loan I had already paid in full because they did not fix their error and it again put that bank account in the negatives.CASH 1
Date: 08/18/2023
Hi *******,We regret to hear of your payment processing difficulties.A supervisor will be reaching out to you in the next business day. You may also call ** directly at **************. We look forward to speaking with you.CASH 1 ***************************************Review fromTim G
Date: 08/03/2023
1 starTim G
Date: 08/03/2023
I was redirected to them from another loan I was applying on another sight I watch the video explaining the way the loan works clearly states its all your money when you pay it back a certain amount goes to a interest account ok well I get a email that looks funny about the numbers also gave me a link to download the app it dosent work the reviews for the app are terrible so I start looking immediately I called and push option 2 for a call back multiple times I never received a call back I finally emailed after several calls with no answer or no return call all I wanted to do was lower the amount of the loan nothing else. When someone I finally got ahold of someone they told me know I ran out of time I explained I called they call me a liar more then less told them I emailed said they never got it. That weird they never had any problem before and I have proof of both Im pretty sure thats a scam tactic like I said I was applying for another loan never herd of them but when they offered the amount and I watch there video I agreed until I see whats really goin on. Be ware I finally talk to someone gonna let me cancel the loan she said its in the computer but sure enough there hitting my bank for the amount of the loan. I should pay back the initial cash loan amount plus interest but they want that plus 50 plus something else huh. Now I know its a scamCASH 1
Date: 08/10/2023
Hi ***, Weve been unable to reach you. Wed like to hear more about your experience so we can better understand your concerns. Please call us at **************.CASH 1 ***************************************Review fromLinda L
Date: 07/24/2023
1 starLinda L
Date: 07/24/2023
I was approved which was great. but eventually I was hit with a hardship where I fell behind 2 months which is nobody's fault but my own .. everybody has problems so I'm not special .. and of course with being in default my car was repossessed and I call to get info on what I need to do to get my car back. I'm told 2 payments which is $1300 and the $450 repo fee so about $1700 to be able to get my car back and of course I still have a balance I owe which will take several months . Well let me tell you if this happens to you make sure you get some type of contract or statement with these terms that you will get your car back by paying the 2 payments and repo fee because it's a FAT LIE ... they just want to get as much money out of you and sell your car in auction..The only reason why I know it's a LIE is because I was able to pay my entire loan off the full amount $7000 the next day . Thank God my mom saved me from this awful situation. So couple days later I get this company's letter telling me they have my vehicle and it will be sold and if they get less from the sale I will owe the balance or if they get more than what I owe they will reimburse me the extra the got from selling.. Yeah F**King right .. of course they gona tell me they only got a small amount .. my car has value.. anyways in the letter they state I cannot recover my car even if I pay past due and repo fee. I MUST PAY FULL AMOUNT OWED ON MY LOAN.. .so it's proof they lied about paying $1700 and I'd get my car back .. do not fall for this if you are in default and the get your car.. you will lose that ************ car.. I was so angry when I read this letter.. they lied lied lied .. and this was a lessoned learned no matter how bad you are struggling this Loan will not help you what so ever it will impact your life and you will be worse off .. so my advice is No Don't Do It .. And they better take the Lein off my car just as easy as they took my $7000.. do you hear me CASH1..CASH 1
Date: 08/11/2023
Hi *****,Thank you for taking the time to speak with our Department Manager, allowing us the opportunity to address your concerns. Should you have further questions or comments, please feel free to call us at **************.We appreciate your business! CASH 1 ***************************************Review fromMelissa C
Date: 07/12/2023
1 starMelissa C
Date: 07/12/2023
I got a Title Loan in October 2022 to help get my family out of a small financial bind, I have made every payment on time, every time since that date, I refinanced the loan in November and again continued to pay on time. I started to notice a few months back that my balance doesnt go down, and with a daily interest of $13 it seems impossible to get from underneath the loan. I have called several times to find a solution but have been told every time they cant/wont help me. I was instructed to pay more money on top of the $247.78 Im paying bi-weekly, I cant do that as someone with a family of 6. So when I called back asking them if we can settle the account for what I can realistically offer right now, I was told that I would need to default on the loan for 30days for that to be an option. Yesterday 7/11/23 I was told that I can surrender the car and pay the difference of whatever the sale is but that no other options would be offered to me. When I last paid my account the balance was ***** and today it is *****. I am now in a position where I can not pay other essential bills and keep up with this loan. I feel taken advantage of and have been met with resistance and unwillingness at every attempt to uphold my end of the bargain, this kind of loan is predatory.CASH 1
Date: 07/18/2023
Thank you for your feedback. At CASH 1, the terms of the loan, including the interest charged, are clearly listed in the loan agreement. For title loans, if a customer makes all payments as agreed, the loan will be fully paid by the end of the loan term, as specified in the loan agreement. We understand that financial hardships can arise, and we are here to assist our customers facing difficulties in meeting their loan obligations. For customers experiencing a hardship, we ask that they please reach out to us at ****************************************Review fromKelly W
Date: 06/17/2023
1 starThese are the worst kind of predatory loans. And they claim that they can continue to collect forever. Theres no way to catch up or close the loan. They charge 120 percent interest!Review fromNathan A
Date: 06/09/2023
5 stars****** is the best Ive ever worked with in this business she is a gem go see her in ****
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