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Business Profile

Public Adjuster

AdjustPro Solutions LLC

Reviews

Customer Review Ratings

3.08/5 stars

Average of 48 Customer Reviews

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Review Details

  • Review fromLeonor D

    Date: 03/13/2024

    5 stars
    Fue muy bueno y rpido les recomiendo para todos mis amigos, vecinos y familiares. Muy content con mis techo!!!
  • Review fromEva S

    Date: 03/05/2024

    1 star

    Eva S

    Date: 03/05/2024

    This company is totally UNREPUTABLE and are out simply to prey on seniors. They got my brother to somehow give them his signature - he has no recollection how, but they contacted his insurance company--got them to send any correspondence to them instead of my brother and they've cashed over $10,000 from the insurance company without repairing the roof. BAD business.

    AdjustPro Solutions LLC

    Date: 03/11/2024

    Hello ***,We regret any inconvenience caused. Please reach out to us directly so that we can assist you and your brother. You can contact us at ***************************. We appreciate your understanding.
  • Review fromJohn s

    Date: 02/16/2024

    5 stars

    John s

    Date: 02/16/2024

    Great experience all around!! Communication was great, everything happened as it was described.

    AdjustPro Solutions LLC

    Date: 02/19/2024

    Dear ****,Thank you for the fantastic 5-star review! We're thrilled to hear you had a great experience. Our team is dedicated to clear communication and delivering as promised. If you have any more feedback or if there's anything else we can do for you, feel free to reach out. Thanks again for choosing us!
  • Review fromShelia M

    Date: 02/13/2024

    1 star
    I would advise anyone who is even thinking about having repairs done, to do your homework first before signing with AdjustPro. Because there is a big difference in what you pay if you decide not to go with this company. This company is not up front with you. I signed on a tablet that for some reason at that time didn't bring up any writing to tell what it was for. But, their representative said "OH, THAT'S OK! THEY'LL SEE IT AT THE OFFICE." Alright I initialed 3 other times with the same. I did not receive a copy of what I signed. When we called *******. that we spoke to about having our roof repaired and ask him for a copy of what I signed he said "I didn't sign anything." "OH YES I DID!" I shot back. How many people have they gotten with this? That's when we got concerned and started looking at the BBB. We finally received a copy from AdjustPro. However when we spoke to *******. that had come to our home he stated that if for some reason we did not go with their company to have the work done on our roof, that AdjustPro would charge us 10% of what the ************* pays to have the roof done. NOT SO. On the papers I signed and Initialed, They charge 30%. No wonder you can't see what your signing. We also received a call from someone from AdjustPro. They didn't ask if we ever decided on a date to start on our roof, No! They just wanted to know if we received a check from the ************* yet. Received a check? After reading comments from other Elderly Folks on the BBB, it told us all we needed to know about this company. Us Elderly need to be more careful with who we choose to do business with, not everyone is honest.
  • Review fromDeysi M

    Date: 02/12/2024

    1 star

    Deysi M

    Date: 02/12/2024

    They told me they would get my whole roof paid for by my insurance company in 2021. After they only got a repair paid for and I asked to cancel, they told me they would take 25%. I did not hear from them for almost 2 years and they tried to get me to sign a contract after finally reaching back out! They lie to get people to sign guaranteeing no obligation, but keep the checks from the insurance either way! Horrible company who I feel is committing fraud.

    AdjustPro Solutions LLC

    Date: 02/13/2024

    We sincerely apologize for the inconvenience you've experienced. We've been trying to get in touch with you regarding the approval for a full roof replacement by your insurance company. It seems there might have been a miscommunication, and we want to ensure everything is resolved to your satisfaction. Please reach out to us at your earliest convenience at ************************, so we can discuss the situation in detail and work towards a solution. We value your business and appreciate the opportunity to address any concerns you may have.
  • Review fromMarino A

    Date: 02/07/2024

    1 star
    ******* came to my door in September and promised to get my whole roof approved and GUARANTEED I would not pay a dime. It is now February and my roof is only half approved. They wont let me cancel without taking 30% and will only do my repair if I finance and buy solar panels. I have called ******* multiple times and no answer. They had me sign something that allowed them to directly collect my insurance check and now refuse to cancel or do my repairs.
  • Review fromAnthony O

    Date: 01/30/2024

    1 star
    I was approached yesterday by the hired door knockers at AdjustPro Solutions LLC. I'm actually in the market for a new roof this year so I figure I'd listen to their pitch. There were two young gentleman nice and such but they're just the knockers to lure you in. They told me their supervisor would come by shortly to discuss my options for getting the roof paid for through my insurance. I should have seen the red flags but I figured I'd give them the benefit of the doubt and then just call it off if it seemed scammy. The supervisor never came by which got me thinking about it so I looked the company up and they're based out of *** and have had multiple bad reviews on the BBB. So just beware out there fellow community members, dont fall for their BS. They have multple bad reviews about how they took people's money and never followed up. I also noticed they backtrack on every bad review posted on the BBB website with zero followup. Let it be known, AdjustPro I do not want your service, do not bother me, do not contact me, you already have enough bad reviews so here's mine.
  • Review fromTrinidad M

    Date: 01/26/2024

    5 stars
    AdjustPro is going to help me with ******* because I was declined with the insurance and only paid repairs where I need a new roof. Thanks AdjustPro because I know you will help me.
  • Review fromAglael R

    Date: 01/24/2024

    5 stars

    Aglael R

    Date: 01/24/2024

    **** is a good worker, nice, all work was done in the time was promise.

    AdjustPro Solutions LLC

    Date: 01/25/2024

    We're delighted to hear that **** did an excellent job, and that the work was completed within the promised time frame. We appreciate your feedback and are glad to have met your expectations. Your satisfaction is our priority.
  • Review fromDaniela R

    Date: 01/24/2024

    5 stars

    Daniela R

    Date: 01/24/2024

    Great Job **** !! You know your s*** Lol, been dealing with this problem for a bit and you came and so easily fix it??, thank you I appreciate you

    AdjustPro Solutions LLC

    Date: 01/25/2024

    We're thrilled to hear that **** was able to address and resolve the issue effectively for you. We appreciate your kind words and value your satisfaction.

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