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Business Profile

Searchers of Records

DD214 Direct

Reviews

This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see

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DD214 Direct has 2 locations, listed below.

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    Customer Review Ratings

    4.4/5 stars

    Average of 642 Customer Reviews

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    Review Details

    • Review fromSteve B

      Date: 08/23/2024

      5 stars

      Steve B

      Date: 08/23/2024

      Very quick very happy with the results and very informative.

      DD214 Direct

      Date: 08/26/2024

      Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a secure and easy experience with DD214 Direct. Our team strives to make the process straightforward and efficient for our clients, and we're delighted that we could meet your expectations. We're committed to providing good value at a reasonable cost, and your feedback reaffirms that we're delivering on that promise. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromPatrick N

      Date: 08/22/2024

      5 stars

      Patrick N

      Date: 08/22/2024

      Great very fast recived results within 2 days with everything I needed. Thankyou

      DD214 Direct

      Date: 08/23/2024

      Thank you for sharing your heartfelt 5-star review! We understand how challenging it can be to navigate the process of searching for military records. We're delighted to hear that you found our service good, and that you received your discharge papers very quickly. At DD214 Direct, we prioritize prompt and reliable service for all our customers. It's our goal to ensure that the process of obtaining your records is straightforward and hassle-free Your satisfaction means a lot to us, and we're grateful for the opportunity to assist you in your search. Thank you for choosing DD214 Direct, and please don't hesitate to reach out if you ever need our help again in the future!
    • Review fromDale F

      Date: 08/22/2024

      1 star
      I signed up for DD214 Direct back in May 2024 to get copies of my DD214 and my OMPF. I also called and actually spoke with a customer service agent who told me the average turn around time was 24 days. It took them six weeks to get my DD214 and after three months I still haven't seen a copy of my OMPF. When I call their customer service line I get a recording every time telling me there are no agents available. I've also left voice messages that have gone unanswered. It's become obvious that hiring these people was a mistake.
    • Review fromMark D

      Date: 08/22/2024

      5 stars

      Mark D

      Date: 08/22/2024

      DD214 Direct did exactly what they claimed they would do. I had other options to get my DD214 but I did not have time - I needed my DD214 right away. Electronic version was available to me in less than 48 hours. Give my current situation this was worth my investment with DD214 Direct.

      DD214 Direct

      Date: 08/23/2024

      Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromPeter H

      Date: 08/21/2024

      5 stars

      Peter H

      Date: 08/21/2024

      Did an outstanding job retrieving my DD214 in a timely manner !

      DD214 Direct

      Date: 08/26/2024

      Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a secure and easy experience with DD214 Direct. Our team strives to make the process straightforward and efficient for our clients, and we're delighted that we could meet your expectations. We're committed to providing good value at a reasonable cost, and your feedback reaffirms that we're delivering on that promise. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromDaniel B

      Date: 08/15/2024

      4 stars
      I think paying for my dd214 is a **** shame. Veterans should be able to get more support from the US government. I also think that US army reserves should be able to get more support from the US government. We have been over looked by the US government for years.
    • Review fromJenny E

      Date: 08/07/2024

      5 stars

      Jenny E

      Date: 08/07/2024

      Staff was great an so helpful we appreciate everything you done for us

      DD214 Direct

      Date: 08/08/2024

      Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a secure and easy experience with DD214 Direct. Our team strives to make the process straightforward and efficient for our clients, and we're delighted that we could meet your expectations. We're committed to providing good value at a reasonable cost, and your feedback reaffirms that we're delivering on that promise. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromGustavo N

      Date: 07/30/2024

      5 stars

      Gustavo N

      Date: 07/30/2024

      This is amazing you saved my life forever thankful to you

      DD214 Direct

      Date: 08/02/2024

      Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromGeorge C

      Date: 07/19/2024

      5 stars

      George C

      Date: 07/19/2024

      Fast response by this organization. I was so happy that I have ordered more documentation.

      DD214 Direct

      Date: 07/23/2024

      Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a secure and easy experience with DD214 Direct. Our team strives to make the process straightforward and efficient for our clients, and we're delighted that we could meet your expectations. We're committed to providing good value at a reasonable cost, and your feedback reaffirms that we're delivering on that promise. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromGlyn D

      Date: 07/11/2024

      5 stars

      Glyn D

      Date: 07/11/2024

      You are lifesavers! My mom passed and wanted to be buried next to my Dad at ******************* or whatever the new name is but could not until they had a copy of his DD 214.Now I have a copy and hopefully everything will be ok!Thank you so much!You taken a load off my mind and the entire family!The response time was very fast!!!Thanks a million!

      DD214 Direct

      Date: 07/16/2024

      Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!

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